Location: Phnom Penh
As an agency recognized for our commitment to diversity including being named the 2026 Best LGBTIQA+ & Disability Focused Migration Agency, we pride ourselves on an inclusive, ethical, and high-energy work environment.
Roles and Responsibilities:
Graphic Design, Multimedia & Visual Branding- Graphic Design & Print Collateral: Conceptualise, design, and produce high-quality visual assets, including digital ad banners, social media posts, corporate prospectuses, promotional brochures, event flyers, and physical merchandise.
- Design Software Mastery: Daily utilise Canva, CapCut, Adobe Illustrator, Adobe Photoshop, and related creative platforms to maintain high visual standards across all brand touchpoints.
- Video Production & Editing: Script, film, edit, and publish engaging short-form videos (Reels, TikToks, Shorts) and long-form video content tailored to prospective international students and visa applicants.
- Vendor & Material Management: Coordinate with external printing vendors, design partners, and production suppliers to ensure cost-effective delivery of physical merchandise and event materials.
- Enquiry Flow Management: Supervise and optimise incoming Direct Messages (DMs), comments, and lead enquiries across Facebook, Instagram, Tiktok, WhatsApp, website chat, and other communication channels.
- KPI & Target Enforcement: Establish, monitor, and enforce daily and weekly performance KPIs for the engagement team to ensure rapid response times, high messaging volume, and maximum conversion.
- Sales Conversion & Outreach: Support client acquisition by following up with prospective customers, conducting outbound sales calls, implementing lead-nurturing sequences, and securing bookings.
- Feeder Network Building: Establish and maintain relationships with feeder schools, university partners, local community groups, and media representatives to expand intake channels.
- Integrated Campaign Management: Plan, execute, and evaluate cross-channel marketing campaigns spanning paid social ads, email campaigns, and organic strategy to maximise ROI.
- Website & Content Administration: Maintain the corporate website and write regular, SEO-optimised blog articles covering Australian and New Zealand migration news, policy updates, and study options.
- Analytics & Performance Tracking: Track digital engagement metrics, perform market research, analyse campaign ROI, and present monthly data reports and budget forecasts to management.
- Growth Projects: Ideate and execute non-traditional ("outside-the-box") marketing projects and campaigns designed to unlock new customer segments and increase market share.
- Event Planning & Execution: Organise, coordinate, and staff admissions events, study abroad seminars, open days, education fairs, and promotional pop-up booths.
- Stall & Exhibition Logistics: Manage the setup, branding, merchandise layout, and interactive activities for physical event stalls to maximise foot traffic and lead collection.
- Public Relations & Sponsorships: Identify and coordinate strategic sponsorship opportunities, PR initiatives, and community outreach programs to enhance brand authority.
- IT Infrastructure Support: Coordinate internal IT support, oversee team system access, resolve basic hardware/software issues, and manage software license subscriptions.
- CRM & Chatbot Automation: Maintain CRM databases, set up automated messaging flows, and refine communication platforms to streamline customer management.
- Operational Alignment: Collaborate closely with managers, education advisors, and sales teams to align marketing activities with target goals, completing additional duties as assigned by leadership.
Key Requirements (skills, knowledge experience & qualification):
- Bachelor's Degree in Bachelor’s Degree in Marketing, Business Administration, Communications, Graphic Design, Media Studies, or Digital Media. is required
- Graphic Design, Digital Marketing, or Brand Engagement in Educational (Schools, Universities) for 1 year is preferred
- High-Performance Laptop Required: The candidate must own and utilise their own personal laptop with sufficient technical specifications (processor speed, RAM, and dedicated GPU) to smoothly run video rendering, 4K media editing, heavy graphic design software, and multitasking programs without performance lag.
- Software Subscriptions & Licenses Required: The candidate must independently possess active, pre-installed software licenses and access to all necessary creative design and video editing tools (including Adobe Creative Cloud/Illustrator/Photoshop, CapCut Pro, Canva, etc.). The company will not provide hardware units or software installations.
- Brand Strategy & Digital Campaign Management: Expertise in developing, executing, and evaluating cross-channel marketing strategies to increase brand awareness, drive prospective student/client inquiries, and maximise ROI.
- Multimedia & Short-Form Video Production: Skills in scripting, filming, editing, and optimising short-form video content (Reels, TikToks, Shorts) tailored to target audiences.
- Lead Pipeline & Customer Engagement Optimisation: Skill in supervising incoming Direct Message (DM) flows across platforms (Facebook, Instagram, WhatsApp etc.), setting response-time metrics, and managing team conversion KPIs.
- Physical Event & Expo Execution: Expertise in coordinating, branding, and staffing educational fairs, abroad seminars, open days, and interactive promotional booths to capture leads.
- Website Administration & Content Marketing: Knowledge of website maintenance (CMS platforms like WordPress/Wix), SEO best practices, and writing engaging blog content.
- Outbound Sales & Lead Nurturing Skills: Ability to execute direct follow-ups, outbound inquiries, and lead-nurturing strategies to convert prospects into active agency clients.
- Basic IT Support & Technical Operations: Practical knowledge of internal IT infrastructure oversight, software licensing, system troubleshooting, and chatbot/CRM messaging tools..
- Market Research & Analytics: Skill in interpreting digital performance metrics, analysing campaign ROI, and generating actionable marketing reports and budget forecasts.
Please send CV and cover letter to
Email: wathnak@cambodiaaustralia.com.au
Phone: 012586987
Website: https://www.globalinternational.com.au
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
