Location: Phnom Penh
KFK Food & Beverage Management Co., Ltd established in December 2019, specializes in modern Chinese cuisine and hotpot. The company operates the well-known brand Kungfu Kitchen and manages multiple restaurant brands with more than 30 outlets across Cambodia.
Roles and Responsibilities:
- Technology & Systems Support
- Assist in the preparation, configuration, and deployment of warehouse management and food production systems.
- Provide user support and guidance to ensure effective system usage by operational teams.
- Document, track, and escalate system issues to the head of the IT and Data Analyst team.
- Support system testing, rollout, upgrades, and post-implementation activities.
- Maintain appropriate user access control and follow internal data security policies.
- Assist with troubleshooting system-related issues across different platforms used by the organization.
- Operational Systems Support
- Provide operational support for POS and other outlet systems used for ordering, billing, payments, and promotions.
- Coordinate with internal teams or vendors for system maintenance, upgrades, and issue resolution.
- Support outlet staff with basic system usage, troubleshooting, and user access management.
- Assist in monitoring system performance and data accuracy to minimize disruption to operations.
- Help troubleshoot operational equipment such as tablets, printers, barcode scanners, and basic network connectivity when needed.
- Data Support & Reporting
- Assist with data collection, data preparation, and data cleaning.
- Support basic data extraction and database queries.
- Help prepare operational reports related to sales, inventory, or system performance.
- Work with the data team to ensure data accuracy and consistency across systems.
Key Requirements (skills, knowledge experience & qualification):
- Bachelor's Degree in Data Science, Computer Science, Information Technology, or a related field.
- Experience supporting business systems, digital platforms, data systems, or IT operations for 1 to 3 years is preferred
- Basic understanding of business systems, digital platforms, or operational software.
- Familiarity with databases, system integration, and transaction data.
- Basic knowledge of IT hardware and software troubleshooting.
- General awareness of warehouse management and food production systems is an advantage.
- Experience with retail/F&B systems is a plus but not required.
- Fresh graduates with relevant internships or strong technical capabilities are welcome to apply.
Please send CV and cover letter to
Email: HR@Kungfukh.com
Phone: 061473282
Website:
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
