Location: Phnom Penh
The Store Operation Manager oversees daily outlet activities, ensuring profitability, high-quality service, and compliance with health and safety standards. Key duties include managing budgets, controlling food/labor costs, driving sales targets, supervising staff training, and maintaining inventory, ultimately ensuring operational efficiency and customer satisfaction.
ROLES AND RESPONSIBILITIES:
- Direct day-to-day operations to ensure maximum productivity, efficiency, and adherence to company policies, procedures, and brand standards.
- Prepare, analyze, and manage the budgets, and sales targets to minimize costs and maximize profitability.
- Recruit, train, supervise, and mentor staff, ensuring high standards of service, grooming, and performance.
- Monitor stock levels, order supplies, manage supplier relationships, and ensure proper inventory controls are in place.
- Maintain strict sanitation and food safety standards, complying with all local regulations, health guidelines, and safety protocols.
- Monitor service quality to ensure customer satisfaction, resolving customer complaints effectively.
- Prepare regular, detailed reports for upper management regarding sales trends, labor costs, and operational KPIs.
KEY REQUIREMENTS:
- Bachelor's Degree in Business Administration, Hospitality, or related field.
- Experience in F&B, restaurant, or retail operations management for 3 to 5 years
- Strong knowledge of inventory management and cost control
- Proven track record in managing teams, achieving sales targets and driving operational improvements.
- Proficiency in POS systems and MS Office.
Please send CV and cover letter to
Email: HR@Kungfukh.com
Phone: 061473282
Website:
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
