Location: Phnom Penh
The Quality Assurance Officer ensures that all food production processes within the Industrial Kitchen comply with Smiling Gecko Cambodia’s quality, hygiene, and food safety standards. The role is responsible for developing, implementing, and monitoring quality assurance systems to ensure that procedures related to raw materials, production practices, equipment sanitation, and food handling follow established standards and regulations. The officer works closely with kitchen, production, and warehouse teams to strengthen preventive controls, ensure compliance with internal policies and food safety requirements, and support continuous improvement in all food-handling operations.
ROLES AND RESPONSIBILITIES:
Quality Assurance System- Develop, implement, and maintain quality assurance procedures and standards for food production operations.
- Ensure that Standard Operating Procedures (SOPs) are established, updated, and properly implemented.
- Monitor production workflows to ensure compliance with approved processes and food safety standards.
- Support the implementation of HACCP, GMP, and internal quality management systems.
- Ensure that all food handling, storage, and preparation processes meet internal and legal food safety requirements.
- Conduct regular internal audits to verify compliance with food safety policies and procedures.
- Identify potential risks in food production processes and recommend preventive measures.
- Ensure traceability of ingredients, materials, and finished products.
- Review quality monitoring records including temperature logs, sanitation records, and production reports.
- Conduct periodic audits of kitchen operations, storage facilities, and production practices.
- Identify non-conformities and coordinate corrective and preventive actions.
- Follow up on corrective actions to ensure improvement and compliance.
- Maintain and update quality management documentation including SOPs, guidelines, and audit records.
- Prepare quality reports and summaries for management review.
- Support documentation required for internal inspections, certifications, and external audits.
- Ensure accurate record-keeping for food safety and quality assurance processes.
- Support and organize training sessions for kitchen and production staff on food safety, hygiene, and quality standards.
- Provide guidance to staff on proper procedures and compliance with SOPs.
- Promote awareness of quality culture and food safety practices among employees and trainees.
- Identify opportunities to improve operational efficiency, food safety, and product consistency.
- Support the review and improvement of production processes and quality systems.
- Collaborate with kitchen, warehouse, and logistics teams to strengthen quality management practices.
KEY REQUIREMENTS:
- Bachelor's Degree in Food Science, Food Technology, Quality Assurance, or related field is preferred
- Experience in food production, food safety, industrial kitchen operations, or quality control is an advantage.
- Knowledge of HACCP, GMP, and food safety regulations.
- Basic computer skills for documentation and reporting.
Please send CV and cover letter to
Email: recruitment@smilinggecko-cambodia.org
Phone: 016740883
Website: https://www.smilinggecko.ch/en
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!


