Location: Phnom Penh
DemoQ Cambodia stands as your dedicated partner in delivering impactful communications to the individuals that matter most to you. Our focus is on successfully localizing our clients' brands by leading brands towards success and fostering connections within the Cambodian market landscape. We specialize in helping brands not only get noticed but also be remembered in the dynamic landscape of Cambodia. Through a combination of insights, creativity, and a commitment to action, we strive to go beyond conventional boundaries, ensuring the most effective outcomes for our clients.
The Community Management Executive is responsible for managing and growing online communities across social media platforms. This role focuses on engaging with audiences, responding to inquiries, maintaining brand voice, and ensuring positive customer experiences for clients. The position plays a key role in strengthening brand presence and building meaningful relationships with online communities.
Roles and Responsibilities:
Community Engagement- Monitor and manage social media platforms (Facebook, Instagram, TikTok, LinkedIn, etc.)
- Respond to comments, messages, and inquiries in a timely and professional manner
- Engage with followers to increase brand loyalty and community growth
- Escalate complex issues to relevant teams when necessary
- Coordinate with creative and content teams to ensure accurate posting schedules
- Support content publishing and caption writing when required
- Ensure content aligns with brand guidelines and tone of voice
- Monitor audience sentiment and online conversations
- Track engagement metrics and community growth
- Prepare weekly/monthly performance reports for clients
- Provide insights and recommendations to improve engagement
- Edit and proofread content for grammar, clarity, and consistency
- Ensure accuracy of information before publishing
- Follow brand guidelines and compliance requirements
Key Requirements:
- Bachelor's Degree in Marketing, Communication, Digital Media, or related field
- Experience in social media management or community management for 1 to 3 years
- Agency experience is a plus
- Strong communication skills in Khmer and English
- Good understanding of social media platforms and digital trends in Cambodia
- Basic knowledge of social media analytics tools
Please send CV and cover letter to
Email: sreytho@demoq.com.kh
Phone: 011761831
Website: https://demoq.com.kh/careers
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
