Location: Phnom Penh
TEAM/PROGRAMME: Club 54 – Operations
CONTRACT LENGTH: Fixed-term, renewable, Full-time.
CHILD SAFEGUARDING:
Level 3: The post holder has frequent and sometimes intensive contact with children and young people through club activities, community engagement, and oversight of staff working directly with children. The role is accountable for ensuring strong implementation of child safeguarding standards across all Club 54 operations, including recruitment, induction, supervision, and reporting
mechanisms.
ROLE PURPOSE:
About Club 54:
The name Club 54 is inspired by Article 54 of the UN Convention on the Rights of the Child (CRC), which highlights the responsibility of society to ensure children have access to information, opportunity, and support for their development.
Club 54 combines a community café, collaborative workspace, and creative and learning environment to create a safe and inspiring place where young people can develop ideas, learn practical skills, and connect with mentors and partners.
The Barista prepares beverages and simple food items, provides friendly and efficient customer
service, and maintains cleanliness and safety in the café. The role contributes to a child‑friendly, inclusive atmosphere aligned with Club 54’s mission and values.
SCOPE OF ROLE:
- Reports directly to: Operations Coordinator or Senior Barista / Shift Supervisor
- Staff reporting to this post: None
- Budget responsibilities: Responsible for cash handling during shift and accurate reconciliation at handover.
KEY AREAS OF ACCOUNTABILITY:
- Prepare coffee, tea, and other beverages following agreed recipes, hygiene, and quality standards.
- Provide welcoming, respectful customer service to all guests, including children, young people, and families.
- Maintain cleanliness of workstations, tables, counters, and equipment; follow cleaning schedules and food‑safety procedures.
- Handle cash and payments accurately when assigned, and follow shift reconciliation procedures.
- Assist colleagues and volunteers as needed to ensure smooth operations, especially during peak hours.
- Participate in required trainings on child safeguarding, customer service, and health and safety, and apply learning in daily work.
Child safeguarding responsibilities
- Ensure staff maintain appropriate behaviour and boundaries with children and young people at all times.
- Help maintain safe physical spaces (no hazardous objects accessible to children, safe traffic flow, respectful language and imagery).
Occasional duties
- Undertake any other responsibilities assigned by the Club Director consistent with the role and grade.
BEHAVIOURS (Values in Practice)
Accountability:
- holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
- holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance
Ambition:
- sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.
- widely shares their personal vision for Save the Children, engages and motivates others.
- future orientated, thinks strategically and on a global scale.
Collaboration:
- builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.
- values diversity, sees it as a source of competitive strength.
- approachable, good listener, easy to talk to.
Creativity:
- develops and encourages new and innovative solutions.
- willing to take disciplined risks.
Integrity:
- honest, encourages openness and transparency; demonstrates the highest levels of integrity.
QUALIFICATIONS
- High school diploma or equivalent required; further training in hospitality or business is an advantage.
EXPERIENCE AND SKILLS
- Prior café or customer service experience preferred but not essential if willing to learn.
- Strong customer service skills, reliability, and ability to manage busy periods calmly.
- Behaviours and other generic sections as per template (accountability, ambition, collaboration, creativity, integrity, plus equal opportunities, safeguarding, health and safety).
Additional job responsibilities
- The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
Equal Opportunities
- The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures
Child Safeguarding and Gender
- We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
- Contribute to promote gender equality, diversity, equity, and inclusion with the Country Office, including in the workplace and in all aspects of work within the role whereas possible.
Safeguarding our Staff:
- The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.
Health and Safety
- The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
Please send CV and cover letter to
Email: jobs.cambodia@savethechildren.org
Phone: 023 223 403
Website: https://www.savethechildren.net/careers?country=100000854744268
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
