Roles and Responsibilities:
- Provides professional treatments for any guest including but not limited to massage, facial treatments and body treatments and recommends further treatments to guest who address their concerns and preferences.
- Operate the Spa software system for spa reservations and all other Spa software functions
- Be knowledgeable of the Spa Menu and be able to describe spa treatments enthusiastically to guests and answer pertinent questions, to determine their needs and preferences.
- Up sell treatments and services without being trying to "hard sell".
- Handle and resolve guest complaints and notify spa management immediately
- Acts as role model for the resort's code of conduct and grooming & hygiene standards.
- Maintains a clean and orderly work area and promotes a safe working environment Performs any additional duties as assigned.
- Provide information to guests about the services offered in the Spa as well as the hotel.
- Produce all Spa reports as required by management.
- Process all charges in Spa Software program and ensure guests are billed accurately in Opera.
- Provide assistance to guests with the retail merchandise when necessary.
- Relevant experience in Spa for 1 year
- Technical education in physiotherapy is preferred or a registered massage or holistic therapist.
- Possesses excellent English, math and psychometric abilities.
- Possesses aptitude and upward mobility.
- Willing to provide treatments for male and female guests.
Interested applicants who meet these criteria should submit their CVs totalent@songsaa.com
Moreinfo: https://www.songsaa-privateisland.com
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
