DUTY STATION : Phnom Penh, Cambodia
REPORTING LINE : Membership Services Manager
This role involves managing and supervising the Membership Services Department's daily operations, providing coaching to subordinates, and managing work plans and sales performance. It also includes budget management for events and training. A key aspect is business development, leading resource mobilization through membership and marketing, analyzing client needs, and implementing strategies to promote the organization and achieve KPIs. The role further encompasses sales promotion and marketing by developing strategies and leading the team in client visits and event organization. Finally, it involves comprehensive event and training program management, from recruiting trainers and finalizing course outlines to facilitating events and reviewing training materials, all while adhering to assigned tasks.
Roles and Responsibilities:
Under the supervision and monitoring of Department Head, Senior Membership Services Executive is responsible for, but not limit to, the following duties and responsibilities:
Management & Supervision:
Business Development:
Sales Promotion and Marketing:
Event / Training Program Management:
Key Requirements:
CAMFEBA is committed to equal opportunities. Women are particularly encouraged to apply. Interested candidate shall direct your CV along with cover letter to email: hr@camfeba.com. Please do not send certificates or copies of testimonials at this stage.
For more information, please contact to HR team via: 023 23 00 23 or 012 936 009 / 098 221 777.
REPORTING LINE : Membership Services Manager
This role involves managing and supervising the Membership Services Department's daily operations, providing coaching to subordinates, and managing work plans and sales performance. It also includes budget management for events and training. A key aspect is business development, leading resource mobilization through membership and marketing, analyzing client needs, and implementing strategies to promote the organization and achieve KPIs. The role further encompasses sales promotion and marketing by developing strategies and leading the team in client visits and event organization. Finally, it involves comprehensive event and training program management, from recruiting trainers and finalizing course outlines to facilitating events and reviewing training materials, all while adhering to assigned tasks.
Roles and Responsibilities:
Under the supervision and monitoring of Department Head, Senior Membership Services Executive is responsible for, but not limit to, the following duties and responsibilities:
Management & Supervision:
- Supervise the daily operation of Membership Services Department
- Provide couch and OJT to the subordinates
- Co-Manage weekly work plan and monthly sales performance
- Co-Manage Budget Plan and Cost Saving in Event/Training Operation
- Work with the MSM to develop capability development plan for staff
Business Development:
- Co-Lead in mobilizing resources through various forms of training, membership and marketing activities
- Work with the membership services team to develop and analyse Client Need Assessment and scope of services
- Co-Develop and implement membership and marketing strategies to promote CAMFEBA and its services
- Work closely with the membership services team to achieve KPIs assigned by the management
Sales Promotion and Marketing:
- Work with the management team to develop marketing and sales strategy for association
- Lead the team to conduct regular visit and present the services of CAMFEBA to clients
- Lead membership team to regularly organize events, trainings and other marketing activities
Event / Training Program Management:
- Recruiting the right and qualified trainers/speakers
- Work with the team to review, edit and finalize course outlines provided by the trainers
- Develop annual event/training schedule
- Lead in facilitating events / training courses include preparing session plan, training material, and standby in the events and trainings etc.
- Review training report and training tools from time to time
- Lead in conducting research on training tools and materials
- Other tasks as assigned
Key Requirements:
- Bachelor’s degree or higher in accounting, business administration, or related fields
- At least two years of relevant experience in accounting and financial management, administration with a private, NGO, or public institution
- Experience in operating accounting software and advanced Excel
- Excellent interpersonal relations, organization, and planning
- Foundational knowledge of tax law and regulations
- Excellence verbal and written communication skills in both Khmer and English
- Excellent computer skills in Microsoft Office
- Individual of highest standard of integrity and with the ability to work independent and with minimal supervision
CAMFEBA is committed to equal opportunities. Women are particularly encouraged to apply. Interested candidate shall direct your CV along with cover letter to email: hr@camfeba.com. Please do not send certificates or copies of testimonials at this stage.
For more information, please contact to HR team via: 023 23 00 23 or 012 936 009 / 098 221 777.
Moreinfo: https://camfeba.com
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
