Smiling Gecko Cambodia (SGC) was officially registered in 2014 as a local non-profit NGO in Cambodia. It provides direct aid in the form of finance and other support to the needy in Cambodia, sponsoring projects that are sustainable both from an ecological and economic standpoint.
Roles and Responsibilities:
- Handle guest check-ins and check-outs during night shifts, including late arrivals and early departures, while ensuring smooth and efficient service.
- Respond promptly and professionally to guest inquiries, requests, and complaints to maintain a high standard of guest satisfaction.
- Monitor guest arrivals, departures, and room occupancy to ensure accurate room status and smooth operations.
- Manage reservations by taking and confirming bookings via telephone, email, or online platforms.
- Coordinate effectively with security, housekeeping, and maintenance teams during the night shift to address any operational needs.
- Review and reconcile all daily transactions from the front office, restaurant POS, and other outlets to ensure accuracy.
- Balance and close all cashier reports, making sure all financial records for the day are complete and correct.
- Post room and tax charges and verify that all transactions are accurately recorded in the property management system (e.g., eZee Absolute).
- Generate and submit daily night audit reports to management in a timely manner.
- Assist management with administrative and operational tasks as required.
Key Requirements:
- Bachelor's Degree in or diploma in Hospitality, Accounting, Business Administration, or related field
- High School Diploma in or equivalent as a minimum
- At least of experience as Night Auditor or in front office, accounting, or night shift operations in a hotel or similar environment for 1 year
- Experience with hotel reservations software
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Strong numerical and accounting skills
- Excellent communication and customer service skills.
- Good computer literacy (MS Excel, Word, and accounting or P0S/ eZee Absolute software).
- Strong problem-solving and time management abilities.
- Able to work independently with minimal supervision.
If you are interested, please submit your CV & Cover Letter with your SALARY EXPECTATION to recruitment@smilinggecko-cambodia.org
Moreinfo: https://www.smilinggecko.ch/en/
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
