Global International Migration Agents Pty Ltd is seeking a full-time Country Manager based in Cambodia to oversee our local operations. Our company is one of the leading migration and education consultancies serving Cambodian-speaking clients who wish to study, work, or live in Australia. Cambodia is our largest and fastest-growing market, and we are looking for a motivated leader to help expand our presence and operations.
The successful candidate will work closely with the company owner, Mr. Wathnak Vy (MARN 2217981), who is based in Australia. While Mr. Vy will continue managing client cases and strategic direction from Australia, the Country Manager will oversee day-to-day operations in Cambodia, including managing our casual, part-time, and full-time team members (many of whom work in hybrid arrangements).
The Country Manager (Cambodia) will play a key leadership role in overseeing the day-to-day operations of Global International Migration Agents in Cambodia. This position requires a proactive, business-minded individual with strong management, communication, and problem-solving skills.
The successful candidate will act as the company’s representative in Cambodia, managing local staff, liaising with business partners, coordinating with the Australian team, and ensuring that all operational, administrative, and client support processes run smoothly. While Mr. Wathnak Vy (MARN 2217981) will continue to manage client services and strategy from Australia, the Country Manager will take full responsibility for operational management and local engagement receiving full support from Mr. Wathnak Vy (MARN 2217981).
This position is ideal for someone who is passionate about international education, migration, and cross-cultural collaboration, and who wants to make a positive impact in the lives of Cambodian students, workers, and families pursuing opportunities in Australia.
Roles and Responsibilities:- Oversee and manage the daily operations of Global International Migration Agents in Cambodia.
- Supervise and coordinate a team of full-time, part-time, and casual staff (including hybrid and remote employees).
- Ensure smooth communication and collaboration between the Cambodia office and the Australian head office.
- Handle business registration, licensing, and tax obligations in Cambodia (all costs covered by the company).
- Represent the company in meetings with government offices, schools, universities, and business partners.
- Arrange and facilitate meetings for Mr. Wathnak Vy during his visits to Cambodia.
- Act as a case supervisor for clients facing challenges in their personal or professional journey, ensuring timely and professional support.
- Identify business growth opportunities, partnerships, and new marketing initiatives to increase client engagement.
- Maintain high ethical standards and uphold the company’s reputation for integrity and transparency.
- Conduct daily online check-ins and progress meetings with the manager in Australia.
- Think creatively and strategically to overcome challenges and drive business growth.
- Bachelor's Degree is required
- Education Counsellor in Educational (Schools, Universities) for 1 year is preferred
- Experiences in Australian education sector (any types) in Educational (Schools, Universities) for 1 year is preferred
- Leadership and Team Management: ability to supervise, motivate, and support a diverse team (full-time, part-time, hybrid, and remote).
- Strategic Thinking: capacity to plan long-term goals, identify growth opportunities, and align local operations with company strategy.
- Communication Skills: strong verbal and written communication in both Khmer and English for internal and external correspondence.
- Interpersonal Skills: ability to build strong relationships with staff, clients, and stakeholders (government offices, schools, universities, partners).
- Problem-Solving and Decision-Making: quick and effective responses to operational or client-related issues.
- Cultural Awareness and Sensitivity: understanding of Cambodian and Australian cultural contexts to facilitate effective collaboration.
- Organisational and Time Management Skills: ability to prioritise tasks, manage multiple responsibilities, and meet deadlines.
- Negotiation and Networking Skills: confidence in engaging with institutions, agencies, and business partners.
- Customer Service Orientation: focus on client satisfaction, empathy, and professionalism.
- Adaptability and Flexibility: ability to adjust to changing business needs and multicultural work environments.
- Ethical and Professional Conduct: commitment to integrity, confidentiality, and transparency in all operations.
- Analytical Thinking: ability to analyse business performance, client feedback, and market trends for continuous improvement.
- Knowledge of Australian Migration and Education Systems: brief understanding of student visas, skilled migration, and partner visa processes (training provided if needed).
- Business Administration and Compliance: familiarity with Cambodian business registration, licensing, and tax regulations.
- Project Management: experience in planning, executing, and monitoring operational or marketing projects.
- Digital Literacy: proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and online communication tools (Zoom, Teams, Slack).
- Social Media and Marketing Tools: knowledge of Facebook Page management, digital marketing, and basic content creation to support engagement initiatives.
- Reporting and Data Analysis: ability to prepare progress reports, performance dashboards, and financial summaries.
- Event Coordination: organising meetings, workshops, and information sessions.
- Basic Financial Management: understanding of budgeting, invoicing, and expense tracking for the Cambodia office.
Moreinfo: https://www.globalinternational.com.au or http://cambodiaaustralia.com.au
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
