Cambodian Children’s Fund (CCF) is one of the leading international NGO that contribute to social development through providing life-changing education, nourishment and healing to vulnerable children from some of Cambodia’s most destitute communities with its vision to transform them into tomorrow’s leaders. This well respected NGO, currently, cares for more than 1,800 students and 14,000 people annually, helping entire families and communities in crisis through a significant array of programs and initiatives.
CCF operates in Cambodia through strong support relationship development and fundraising businesses in USA, Australia, UK, and Hong Kong. It has grown rapidly since its inception. To support the development
Note: For Cambodian applications Only
This position is required to support the fundraising teams, both in Phnom Penh and across international offices, with a strong focus on data management across key systems.
Key liaison: Fundraising Team, Salesforce Analyst, Local and International Office Staff
Report to: Program Manager-Technology
CCF provides successful candidates a competitive salary and benefits based on job and potential. The successful candidate will become part of an integrated team working together as ONE CCF.
- Daily/weekly reporting e.g. financial, campaigns, supporter activity, outstanding tasks or actions
- Provide notifications and updates to team and international offices e.g. new donors or large donations
- Support the team with ad-hoc reporting or data requests
- Routinely run reports and extract data from bank accounts and/or payment gateways
- Transform and load data into Salesforce via bulk load and/or manual processing
- Reconcile Salesforce and 3rd party platforms back to bank accounts and/or payment gateways
- Assist with donation receipting, acknowledgements and/or thank you messages
- Assist with sending of tribute (in-honor of/memory of) notifications
- Assist with in-kind gift tracking and data entry
- Follow up failed transactions or payment issues with relevant teams
- Create Salesforce campaigns and tracking codes
- Create custom URLs for tracking and measurement
- Create campaign pages and/or forms for campaigns
- Arrange thank you messages and/or notifications post-campaign
- Support data processing for peer-to-peer campaigns and events arranged by supporters
- De-duplicating contacts and accounts, confirming correct details with offices
- Maintaining supporter information e.g. new addresses and/or phone numbers submitted when donations or other webforms are processed
- Monitoring and addressing data quality issues
- Visibly ethical and able to demonstrate CCF values in day-to-day work;
- Bachelor Degree in Computer Science, IT or related fields;
- Experiences in data entry and reconciliation processes;
- Experience working with different databases and/or systems to extract, transform and/or load data;
- Knowledge of using Salesforce, website CMS platforms and/or payment gateways is useful;
- Strong written and verbal communication skills both Khmer and English;
- Excellent proficiency in use MS Excel;
- Ability to work on multiple projects at once while meeting tight deadline;
- All staff need to undergo a working with Children screen.
Appropriately skilled, experienced and/or qualified candidates should submit their CV and Cover letter(Combined into one ‘Word’ document) to jobs@cambodianchildrensfund.org (soft copy) or CCF HR Department provided in the contact details with subject Application for Data and Reporting Officer.
Moreinfo: https://www.cambodianchildrensfund.org/get-involved/jobs
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
