Song Saa Private Island is Cambodia’s first private island resort, setting new benchmarks for luxury and sustainability. This award-winning five-star property has 24 luxurious villas built with sustainable materials and the most profound respect for the environment.
Location: Koh Rong
Roles and Responsibilities:
- The Housekeeping Supervisor is responsible for daily supervision of the Housekeeping staff, quality service, guest satisfaction and safety.
- Supervises cleaning and assists in administration of Housekeeping services in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.
- Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.
- Reports any deviations from policies, procedures, brand standards and regulations to management.
- Knowledgeable on hotel facilities and services to assist guests as appropriate.
- Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.
- Impresses guests with quality and timely service in a pleasant and friendly manner.
- Properly sorted for washing and drying
- Properly counted, marked and sorted
- Properly cleaned and according to the corresponding laundry list
- Examine tear, stains and missing accessories due to processing and that these be remedied and replaced.
- Promptly and efficient collection and delivery.
- Maintains quality in cleaning and finishing and sees to it that systems and procedures are being followed.
- Ensures that all equipment is used and being cleaned properly, refer to the Executive Housekeeper any unusual sound or defects of the equipment.
- Maintains daily production report and sees to it that all equipment used at its maximum output not necessarily over loading the same.
- Helps in marking, sorting, spotting, etc. whenever necessary.
- Ensure cleanliness, proper handling and maintenance of work area and equipment.
- Responsible for resolving all operational problems that occurs within the section.
- Make certain that all assignments are completed by the end of all employee shifts.
- Ensures that the incoming shift is aware of the status of all assignments before the commencement of work.
- Checks and controls the quality of output from the Laundry as a whole.
- Ensures the availability and adequate supply of all housekeeping linen, F&B linen and uniforms as required.
- Ensures constant clear and open communication lines are kept with the Linen Room Supervisor in relation to their requirements.
- Ensures that at all times laundry equipment is kept in a clean state.
- Ensures that at all times the Laundry, as a whole is clean and organized.
- Ensures that adequate supplies of cleaning chemicals and supplies are kept at all times.
- Ensures that the logbook is read on a daily basis and all problems are resolved.
- Train new laundry staff in all operation and activities.
- Reinforce quality control on standard procedures for all laundry operations activities to ensure a consistent high and quality service.
- Delegate work to all personnel.
Key Requirements:
- At least 2-3 years experiences in the role of Housekeeping Supervisor.
- Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies.
- Ability to effectively and efficiently supervise staff, daily operations and resolve operational problems in compliance with policies and procedures.
- Ability to operate a computer, phone and other office equipment.
- Attention to details with good organizational and efficient time management skills.
- Previous experience of working on a luxury property.
- Able to stay on an island
Interested applicants who meet these criteria should submit their CVs to talent@songsaa.com
Moreinfo: https://www.songsaa-privateisland.com
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
