Position: Associate, Casework (International Justice Mission)__Deadline:01-March


Grade: L6-G5
Job Type: Permanent - Full time
Reporting Manager: Head of Casework, Cambodia

The Associate, Casework is responsible for providing the Casework Team with administrative support. This position ensures the smooth functioning and coordination of all activities of the Casework team and provides IJM clients with logistical and administrative support. This position will ensure that the activities of the casework team are documented, implemented, and supported appropriately. This role will further assist the Head of Casework support the team and he/she will further assist the Senior Casework Coordinator function.

Key Result Areas:

The success of this role is measured by key result areas which are listed below:

  1. Logistical & Administrative Support: Provide support to the team such as scheduling travel plans, communication to relevant officials as requested. Further client liaison and logistical support including travel, food and lodging, financial disbursements during court, aftercare and investigation related activities;
  2. Casework Tracking/Reporting: Taking meeting minutes for the Casework team, recording action steps for each meeting and follow up with staff on assigned activities; Updating casework databases such as CTMS, Casework Trackers (referrals/existing cases) as requested by Sr Casework Coordinator and Head of Casework;
  3. Legal Support: Assisting IJM Attorneys to follow up IJM court cases, communication with partners, photocopying and printing documents, drafting legal documents as requested and submitting to the court; typing report of all court proceedings, preparing both electronic and physical casefiles.
Roles and Responsibilities:

Strategy & Knowledge Development & Implementation:
  • Working with other departments, coordination on internal and external events to sell IJM’s Theory of Change;
  • Assist and participate in advocacy efforts/strategies to ensure the rights of TIP survivors are accorded necessary legal protections;
  • Participate in all survivor related forums, activities and interactions that will lead to an in depth understanding of client experiences.
Networking & Partnership:
  • Network with court officials where IJM has ongoing cases to support quick action on IJM requests for documents such as judgments, orders, court dates and filing applications;
  • Develop and maintain a database of all relevant court contacts.
  • Policies and Procedures:
  • Assist and support development of casework policies and procedures and share ideas with the team;
  • Maintain and observe all IJM casework and none casework related policies.
Training and Development:
  • Assist and participate in training of partners and stakeholders on the importance of mainstreaming survivor rights in the justice seeking processes;
  • Assist Casework Team prepare training material for external/internal trainings;
  • Participate in IJM sponsored trainings for self-development.
Research, Program Management and M&E:
  • Ensure the CTMS dashboard is accurate and up to date;
  • Assist in tracking and monitoring of casework sub-outcomes and indicators including proactive follow up with relevant personnel;
  • Conduct research as requested by supervisor.
Casework:
  • Attend to clients including communicating with them on court dates or other needs. Coordination with partnership team and partner organizations for client meetings, IVJ, and trials;
  • Translating/interpreting Khmer-English for Legal (L) documents and others;
  • Help and maintain daily administrative tasks for legal including physical case file management;
  • Writing reports/minutes after casework meetings, initial client meetings, IVJ preparation, trial reports and debriefs;
  • Accompanying DCW or other casework staff as directed by DCW for meetings including client meetings. Taking notes of the said meetings;
  • Attending court to obtain lawyer’s documents and meet with judges/clerks to collect the court documents;
  • Follow up with courts to track trial and appeal dates, and notify LD and AD of these dates;
  • Serve as administrative assistant to the DCW and the team.
Documentation, Reporting & Data Management:
  • Upload reports and documents into CTMS and help casework team make sure all information is accurate;
  • Document for learning purposes the content of meetings and discussions with partners and stakeholders;
  • Updating Casework Spreadsheets including Casework Trackers (referrals/existing cases) as requested by Sr Casework Coordinator and Head of Casework;
  • Assist in the development of data collection tools for casework based on experience and learning;
  • Compiling monthly and quarterly casework reports including follow up with assigned staff.
General tasks:
  • Carry out other additional assignments given by the supervisor/supervisor’s delegate.
  • Travel Requirements:
  • This position requires travel within Phnom Penh and its environs during working hours and less frequent travel to other parts of Cambodia.
Key Requirements:

Education & Experience:
  • University degree in relevant field such as social work, law or related field;
  • At least three years’ experience in legal and social work or project coordination;
  • Experience providing administrative/logistical support to multi-disciplinary teams.
Technical Competencies:
  • Fluency in Khmer and English required;
  • Strong listening, verbal, and written communication in Khmer and English;
  • Computer proficiency with Microsoft Office and cloud-based databases and case management systems;
  • A clear criminal record.
Non-Technical Competencies:
  • Self-driven and efficient; Ability to achieve goals and work effectively and appropriately in a cross-cultural and multi-disciplinary team;
  • Attention to details and disciplined with priorities;
  • Patient, tactful work well under pressure and stress;
  • Personable; sustainable positive attitude;
  • Proactive professional, self-driven and regularly takes initiative;
  • Relational and friendly, able to make constructive connections quickly;
  • Committed to IJM’s culture of Christian spiritual formation;
  • Passionate about IJM’s mission in Cambodia, the region, and globally.

Interested qualified candidates are invited to send your CV, and Cover letter to cambodiarecruiting@ijm.org

Moreinfo: https://www.ijm.org/careers/field-partner-office-job-openings

Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!

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Cambodia Jobs: Position: Associate, Casework (International Justice Mission)__Deadline:01-March
Position: Associate, Casework (International Justice Mission)__Deadline:01-March
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