Kids World International School is an equal opportunity employer. We focus on attracting and retaining the best talent for our school. Kids World International School is a great place to work because we have leading-edge strategies that offer employees a vision of the future and a chance to be involved.
Reports to : Deputy Director, Director, and Chairman
Working Hours : 7:30 AM - 5:30 PM (Monday – Friday), 8:00 AM - 12:00 PM (Saturday)
- Take the extra smile to engage and welcome our customers.
- Manage and oversee the customer services to make sure that they run smoothly.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Provide technical support, answer incoming call, inform customer and communicate any problems
- Build up with customer relation and trust with customer through open and interactive communication
- Ensure that our school service is provided with excellent service
- Call new customers for visiting or services providing.
- Call and alert the existing unpaid students to parents
- Handle customer complaints, and provide appropriate solutions.
- Responding promptly to customer inquiries, complaints, and suggestion.
- Take leads in sales and assign the prospective customers to the dedicated service staffs
- Proofread and double-check customer reports (Enrollments, Payments, complaints, Feedback...)
- Manage the customer service Stock
- Facilitate in school events such as PTC and Graduation Day
- Perform other tasks assigned by Deputy Director, Director & Chairman.
- Bachelor's Degree in a Finance and Banking or a related field.
- Minimum of 2 years’ experience in the education field preferred.
- Experience in customer Service is a plus.
- Excellent written and oral communication skills in English.
- Ability to persuade customers and close sale
- Desire to learn and overcome new challenges.
- Hardworking, self-motivated, honest, reliable, loyal, responsible, and a strong team player.
- Willing to work with a diverse international team.
- Computer literacy (Microsoft Word, Excel, and PowerPoint).
Interested qualified candidates are invited to send your CV, and Cover letter to sok.eng.kwis@gmail.com or Telegram: +885 78 888 307
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
