Starbucks to enter Cambodia, its 16th market in the China/Asia Pacific region and currently brewing in many locations in Phnom Penh/ Siam Reap and Sihanoukville Cities. Starbucks values our employees as “Partners” and we as a team contribute to the great success and continual growth of our business. Our mission is to inspire and nurture the human spirit – one cup, and one neighborhood at a time.
At Starbucks, we embrace diversity to create a place where each of our partners can be ourselves. We always treat each other with respect and dignity. If you’re looking for another working experience with a challenging role, you may find yourself a career at Starbucks. It’s not just a job; it’s our passion that inspires your life.
We look for people who are adaptable, self-motivated, passionate, creative, and team-oriented. If this sounds like you, why not bring your talents and skills to Starbucks? We are growing in dynamic new ways, and we provide you with opportunities to develop your skills, further your career, and achieve your goals.
This role supports Starbucks’ success by aiding the Channel Development Manager in developing and managing Starbucks loyalty programs and third-party digital promotional campaigns in Cambodia. The goal is to drive growth and enhance the Starbucks brand. The candidate will collaborate closely with both internal and external stakeholders to ensure the effective and efficient delivery of all loyalty programs and digital campaigns.
We offer you a career with Starbucks, a great working environment, a rewarding package, systematic training programs and employee benefits.
- Overseeing loyalty programs and third-party digital promotional campaigns, ensuring key business objectives are met.
- Collaborating with regional teams and international vendors on the development of loyalty programs and digital platforms, including campaign briefing, planning, and launching.
- Planning and developing a calendar of activities and events for loyalty programs to meet predefined objectives.
- Executing day-to-day operations of loyalty programs and digital platforms, including mobile app communications and email marketing activities, to drive business growth. This includes data analysis to generate actionable insights, setting up, testing, executing, reporting, and optimizing promotional and marketing campaigns.
- Assisting the Channel Development Manager in managing CRM and CMS systems, web portals, third-party digital platforms, and content flow to continuously improve user experience.
- Supporting internal teams (customer service and operations) with daily inquiries related to loyalty programs and third-party digital platform functions.
- Conducting internal training for teams, especially operations, on loyalty programs and digital platforms, systems, and processes to ensure smooth rollouts.
- Managing trackers and campaign performance reports locally and regionally on a weekly and monthly basis, including pre-, during, and post-campaign analysis.
- Regularly reviewing and updating on competitors’ loyalty programs and digital promotional campaigns, proposing proactive initiatives to the management team.
- Performing other tasks as assigned by the superior.
- Diploma/Degree in Business or equivalent, preferably in marketing or business intelligence.
- 3-5 years of experience in product marketing, brand management, and business intelligence in a retail or packaged goods environment.
- Strong data analytical skills with attention to detail.
- Clear and concise communication skills, both oral and written.
- Ability to work independently and collaboratively.
- Ability to thrive in a fast-paced and changing environment.
- Strong time management and project management skills.
- Resourcefulness and creativity in problem-solving.
Moreinfo: https://starbucks.com.kh/about-us/become-a-partner/current-opportunities
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
