GIZ is a federally owned enterprise and is supporting the German Government in achieving its objectives in the field of international cooperation for sustainable development.
The GIZ-assisted project “Consumer Protection in ASEAN” (PROTECT), implemented by the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH on behalf of the Federal Ministry for Economic Cooperation and Development (BMZ), is seeking a Full Time National Intern for 6 months (01st July 2024 – 31st December 2024). The work schedule is five (5) days in a week for eight (8) hours a day, from 08:00 in the morning to 05:00 in the afternoon. This position is based in Phnom Penh.
The project “Consumer Protection in ASEAN” (PROTECT) is one among other regional projects under GIZ-ASEAN Regional Economic Integration. PROTECT strives to strengthen consumer protection systems in selected ASEAN Member States (AMS). The support provided by PROTECT covers regional dialogue and cooperation through the ASEAN Committee on Consumer Protection (ACCP) as well as the ASEAN Secretariat, along with country-specific assistance related to improving legal and institutional frameworks, dispute resolution and redress, as well as consumer education and advocacy.
In Cambodia, the main project partner is the Consumer Protection, Competition and Fraud Repression Directorate-General (CCF) under the Ministry of Commerce. However, other implementation partners are also actively engaged, particularly in outreach and awareness-raising activities with the broader public. The Law on Consumer Protection was enacted in November 2019, and being the youngest consumer protection regime in ASEAN, a lot of efforts are still needed to empower consumers in the country, including making sure they are aware of their rights and possess the necessary competencies to make sound purchasing decisions. Similarly, businesses need to be educated about their obligations related to consumer protection, which includes refraining from unethical conduct toward consumers.
Starting in November 2022, under the second project phase PROTECT, special attention will be given to improving mechanisms for consumer access to redress, including Online Dispute Resolution (ODR). Priorities for PROTECT in Cambodia include: (i) Strengthening and streamlining complaints-handling, e.g., capacity building for case handling and mediation; (ii) Testing innovative tools (e.g., apps) for business and consumer education; and (iii) Linking up work in other policy areas, such as competition, e-commerce, food safety and financial services.
The intern will work to support the PROTECT project and Consumer Protection, Competition and Fraud Repression Directorate-General (CCF), particularly the Consumer Protection Department to collect and structure documents and information, as well as research documents, related to Consumer Protection policies.
- Liaise and enhance smooth collaboration by working closely with the PROTECT project team and Department of Consumer Protection within the Directorate-General of Consumer Protection, Competition, and Fraud Repression (CCF), Ministry of Commerce;
- Conduct research, draft letters, and support the documentation, maintaining project records and CCF important files accessible for everyone in good order;
- Get familiar with the Knowledge Management System (KMS) and assist the CCF Officers in managing the CCF’s centralized databases, internal workflows, and communication tools, especially for complaints or case handling;
- Assist with the interpretation in meetings and oral and written translation of documents, as well as correspondence from Khmer-English-Khmer;
- Assist the Team Leader of the ASEAN Team Cambodia of GIZ in project management as well as contribute to and promote the work of the PROTECT project as a whole;
- Support the teams (GIZ and CCF) on the logistic arrangements and participate in meetings/training/workshops/conferences both online and offline when requested;
- Prepare meeting minutes and reports to supervisor(s) using preferred language (Khmer or English);
- Search for related documents and regulations both online and offline and compile them in a proper arrangement upon request;
- Draft articles or briefs and text requested by the PROTECT project and Consumer Protection Department of CCF for uploading/posting on the CCF website and GIZ social media pages.
- Undergraduate (at least 3rd-year bachelor student) or fresh graduate in the field of Law, Public Administration, Economics, or other relevant fields;
- Strong computer skills using Microsoft Office applications, Internet, Email, and Microsoft Access;
- Fluency in both Khmer and English (writing and speaking);
- Having basic knowledge and understanding of consumer protection concerns (issues on the ground in Cambodia);
- Willingness to learn;
- A keen attention to details;
- Good communication and interpersonal skills
- A cover letter
- An updated CV
- Most recent recommendation letter from the university (if available)
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
