Position: Customer Service (Indoguna (Cambodia) Co., Ltd.)__Deadline:24-May

We are now looking for qualified candidate to fulfill the position of Customer Service.

Perform day to day customer service related tasks including receiving sale order from customers and/or sales team, handling customer feedback and solving problem in order to ensure a smooth process and meet delivery cut off schedule.

Key Responsibilities

  • Receive customers’ orders from Sale team and/or from customers directly, create Sale Orders (SO) in SAP.
  • Co-ordinate with the internal teams (Sale/Commercial/Warehouse/Finance) to proceed smoothly the whole process of a Sale Order.
  • Actively call customers to propose new products and/or promotion products.
  • Receive customers’ complaints and co-ordinate with other internal teams to handle until it is solved.
  • Ensure good performance on Customer Service related elements such as on-time SO creation, SO accuracy, Customer satisfaction.
  • Ensure all credit notes are completed within the deadline as procedure.
  • Perform ad-hoc tasks as requested by management team.
  • Support and follow COD customer.
Qualifications
  • University graduate in Accounting and Finance.
  • Experience at least 1 year for sales admin or data entry offer
  • Self-improvement, working dependently and under high pressure
  • Good command on English language and good computer skills.
  • Effective communication and interpersonal skills.
  • Good computer skills Ms. Office (Knowledge in SAP is a plus)
  • Self-improvement, able to work independently and also a good team player
  • Able to work under high pressure
  • Good command in English language

How to Apply by Email: 

  • Email us your CV, Biodata or Resume to slim@indoguna-cambodia.com or 023 901 369
  • Indicate the position you are applying for in the email subject line. 
  • Attach any relevant documents or certificates to your email

Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!

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Cambodia Jobs: Position: Customer Service (Indoguna (Cambodia) Co., Ltd.)__Deadline:24-May
Position: Customer Service (Indoguna (Cambodia) Co., Ltd.)__Deadline:24-May
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