Full Time contract based in Phnom Penh
Salary : $400-$500 plus other benefits
About the organisation
AusCam Freedom Projec t (AusCam) is a non-profit organisation headquartered in Sydney, Australia with a Country Office in Phnom Penh. We believe every girl deserves to be free from trafficking and exploitation so we have a mission to actively protect and empower adolescent girls through crisis intervention, educational support, counselling, training and mentoring.
Position Summary
A member of the Protection Team and reporting to the Protection Manager, the Social Worker will drive the excellence in AusCam’s protection service delivery to at-risk girls. The Social Worker ensures safeguarding and quality case management are continuously provided to client girls to keep them safe from sexual exploitation or re-exploitation, particularly Online Child Sexual Exploitation (OCSE).
The position’s focus areas:
Manage operations of our hotline (Freedom Line);
Identify risks concerning OCSE/sexual exploitations against girls and provide safeguarding services;
Implement quality case management services for client girls and their families;
Provide the OCSE awareness and promote AusCam services to the girls, families and community to engage more clients to assess and report to AusCam;
Key Tasks:
Direct responsibility of clients safeguarding and case management:
- Coordinate the operations of hotline for girls in crisis (Freedom Line and Facebook Messenger, chatbot and telegram) with other social workers;
- Ensure initial contact with clients is done in a timely manner and at highest standards;
- Conduct initial interview with hotline callers or the referrals from stakeholders to identify initial risks of harm;
- Conduct concise assessment with potential at-risk girls to identify acute and prolonged risks of harm concerning OCSE or other sexual exploitations through applying the AusCam RisK Assessment Tool (RAT);
- Undertake immediate interventions of crisis faced by the client girls (e.g. safeguarding, emergency welfare support, psychological first-aid, legal advice, etc.);
- Tailor a proper case management plan for each client girl aiming at mitigating the identified risk factors;
- Conduct regular following up to monitor the client progresses and trace for emerging risks in order to take timely interventions;
- Provide counselling and mentoring in times of transition, heightened stress, critical changes, crises, to support clients’ emotional well-being;
- Implement client welfare relief supports (food support, income stability, health check-up, etc.);
- Provide the OCSE awareness and promote AusCam services to the girls, families and community to engage more clients to assess and report to AusCam;
- Coordinate with other stakeholders to refer client girls to appropriate services unavailable in AusCam’s programs;
- Prepare, maintain, and update clients records through OSCaR system in a timely manner;
- Responsible for project logistic and administrative;
- Other tasks required by AusCam Protection Manager.
Reporting, planning, monitoring and evaluation (M&E), Logframe & Budget Development
- Assist in collecting data to evaluate the program’s individual outcomes;
- Assist in the process of monitoring and evaluation of project outcomes;
- Record all incoming calls from the hotline, Messenger, Telegram and AusCam chatbot;
- Use tools and frameworks for monitoring and evaluation of project outcomes ( TNA, client surveys, Beneficiary list, OSCaR custom form, etc.)
- Provide the monthly report to the line manager;
- Assist the line manager to develop the case story.
- Be the ultimate team-player and brilliant ambassador of AusCam Freedom Project
- Be an ambassador for AusCam at the partner school/NGO partners to actively support the client girls;
- Participate in staff meetings, program reflection, case conference, training as approved by the management;
- Support other team members as appropriate;
- Collaborate with other NGOs to refer client girls for professional support when necessary (Psychological and Health support…).
About the successful applicant
- Bachelor Degree in Social Work, Psychology, or relevant fields;
- Min. 2-3 years experiences in Social Work with an NGO is preferable;
- Experiences in child protection, case management; and counselling;
- Computer Literate with ability to learn new software quickly;
- Excellent Khmer skills, good command of written English;
- knowledge of the root causes of trafficking and exploitation and the impact on young women and families;
- Ability to identify root causes of problems and develop methods to address them;
- Team player with excellent time management and ability to work independently;
- Ability to work with across different stakeholders;
- Resonates with AusCam’s Mission and Core Values;
- Capacity to thrive under pressures.
Application Information
Closing Date: Open until we are selected the right candidate
Interested candidates must submit their CV & Cover Letter addressing the selection criteria to hrcambodia@auscamfreedomprojec t .org
Only shortlisted candidates will be notified.
AusCam Freedom Project is an Equal Opportunity Employer. We encourage women to apply.
AusCam Freedom Project is a child safe organisation and will ask applicants to undergo our child safe recruitment procedures and sign our Child Protection Policy. All Staff and volunteers must sign and agree to conform to the Child Protection Policy and Code of Conduct as a condition of employment / engagement with the organisation.
Moreinfo: https://auscamfreedomproject.org
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
