Position: Communication and Operations Officer (SNV)__Deadline:24-November

Communication and Operations Officer

  • PP
  • Full-time
  • Contract type: National employment contract

Company Description

SNV Netherlands Development Organization is a not-for-profit international development Organisation, founded in the Netherlands in 1965. SNV operates in more than 25 developing countries in Asia, Latin America and Africa. For detailed information on SNV visit: www.snv.org. 

Working in Cambodia since 2005, SNV implements projects in the agriculture, energy, and water sanitation and hygiene (WASH) sectors. Using market-based approaches, we emphasize environmental sustainability and inclusive development. We lower the barriers to economic and social development and promote local ownership. SNV provides tailor-made and sustainable interventions that are effective at raising incomes, providing meaningful employment opportunities, and improving access to and coverage of basic services. Our interventions acknowledge the critical importance of improved climate change resilience and mitigation strategies to achieve sustainable change. Our work is aligned with the country’s national development priorities and strategies. We work in close collaboration with the royal government, civil society, and private sector. Our multi-national team of experts works from our national office in Phnom Penh.

The Communication and Operations Officer is part of the Operations team which, within a country, focuses on communications support including the delivery of communication plan, SNV branding, handle social media (Facebook management, intranet updates) that support SNV’s business development, internal and external communications policies and related processes (e.g. knowledge management), and increase internal communication and knowledge sharing. This role is expected to support SNV in Cambodia in providing operational support around logistics, fleet management, and event arrangement to include clarity about event goals, organizational outline of key steps and relevant service providers, associated procurement planning and coordination, and development of event branding materials. The development of a clear best practice and associated templates will be expected.

The Communication and Operations Officer acts as a service provider supporting all projects taking place at SNV Cambodia, ensuring a timely response to the projects and the client community.

Job Description


  • Act as communication focal point for external stake holder and SNV Global commuication network.
  • Lead, consoidate, and monitor the annual communications plan to ensure that the organization attains its objectives delivery the plan.
  • Develops partnerships with creative and media agencies to increase brand awareness and increase SNV brand recognition.
  • Coordination and facilitation, and supports high-quality communications and knowledge management strategy and planning across project area, which make the most of SNV Cambodia’s investments in evidence and knowledge generation and use.
  • Plans and organizes the effective communication of all communications and brand guidelines to staff in the country office.
  • Manage the internal communication plateform including updating website, intranet page/conribute to staff awarness and usage of the site.
  • Coordinate collection and storage in respective Photo Libraries of project visuals.
  • Support teams advisors on communication matters related to social media.
  • Handle on the SNV communication chanele (SNV facebook page, intranet, Yummer)
  • Performed other communication activities assigned by line manager

Event management

  • Responsible for understanding event goals, developing organizational outline of key steps and relevant service providers, planning for associated procurement planning and coordination, and developing of event branding materials.
  • Expected to support the development of a clear best practice and associated templates for event management.

Event logistics

  • Responsible for travel arrangements and movement tracking for event staff, including travel by air, road, airport pickups, and drop offs.
  • Responsible for the booking of accommodation for staff and guests using pre-qualified hotels or other recommended hotels.
  • Responsible for booking conference and training venues using procurement procedures
  • Responsible for coordinating on event, meeting, and workshop arrangement for SNV Cambodia

Fleet Management

  • Oversee office hygiene and office green environment
  • Work closely with driver and oversee vehicle and fleet management
  • Schedule office equipment and vehicle maintenance


  • Bachelor degree in relevant discipline which can include but is not limited to commuication,  marketing, management, operations and logistics, or any other relevant field for this position.
  • At least two years of proven work experience in a similar position, preferable in communication and knowledge management.
  • Significant experience in communication, event arrangement, and logistic
  • Interest in private sector development and in the fight against poverty and inequality
  • Initiative and creativity in solving problems
  • High attention to detail
  • Ability to work independently and with the team
  • High degree of initiative, flexibility, reliability, discretion, and willingness to learn
  • Good oral and written communication skills in English
  • Solid computer skills in MS-applications (Word, Excel, Outlook, Powerpoint, Internet, etc.), preferable for communication software (design and editing).
  • Knowledge of SAP by Design and Sharepoint is an added advantage

Additional Information

Interested applicants are requested to submit CV, and cover letter detailing the position’s suitability and highlighting relevant experience and apply via the SmartRecruiter through https://www.smartrecruiters.com/SNV/743999943910129

The application should be submitted by Friday, 24 November 2023.

Moreinfo: https://snv.org/careers

Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!



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Cambodia Jobs: Position: Communication and Operations Officer (SNV)__Deadline:24-November
Position: Communication and Operations Officer (SNV)__Deadline:24-November
Cambodia Jobs
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