Position: Officer, Customer Relations (10 Positions) -- Amret Microfinance Institution

 Job Code     : 001015     
Job Location     : Any
Job Title     : Officer, Customer Relations     
Working Type     : Full Time
Number of Positions     : 10

Job Introduction

    To drive financial services sales to customers in assigned areas in order to achieve the target of deposit and disbursement plans with quality, and maintain good relationships with customer based on excellent and ethical communication and behavior.

Job Description

  • Promote Amret products and brand name among targeted communities and potential customers for deposit, credit products and other financial services in assigned operating area with a view to delivering clear, transparent and accurate information to each customer.

  • Train clients in targeted areas of financial planning and consult on credit matter to ensure quality payments.

  • Understand and apply credit policies and processes including analysis of client business risk and environmental and social risk to achieve quantity and quality objectives.

  • Monitor deposit performance regularly to ensure sales target achieved.

  • Check loan repayment schedule daily to ensure reimbursements are on time along with following up disbursements to make sure that the status of clients is updated and any problems promptly solved.

  • Provide services to customers based on good communication and ethical behavior.

  • Build and maintain good relationships with prospects, customers and local authorities to ensure that customer satisfaction is enriched.

  • Collect customer feedbacks and competitor information such as product/service features, pricing etc. in the purpose of providing constructive comments to direct supervisor for improvement.

  • File documents and cash clearance records to ensure that daily transactions comply with credit, treasury and internal control policies and procedures.

Job Requirements

  • Associate degree or equivalent qualification in banking, finance, marketing or related field;

  • Non-experienced and experienced are encourage to apply;

  • Good verbal and written communication in both Khmer and English;

  • High commitment and able to work under pressure.

Moreinfo: https://job.amret.com.kh/Jobs/Details?jobid=1082

Please mention "Cambodiajobs.Biz" where you saw the ad when you apply!

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Cambodia Jobs: Position: Officer, Customer Relations (10 Positions) -- Amret Microfinance Institution
Position: Officer, Customer Relations (10 Positions) -- Amret Microfinance Institution
Cambodia Jobs
https://www.cambodiajobs.biz/2020/11/position-officer-customer-relations-10.html
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