Free Training on Business Fundamentals: Effective Communication

Free Online course
Business Fundamentals:

Effective Communication
6 Jan, 30 Mar 2020

Faced with a daily deluge of information, we have never had greater need of clear communication skills.

This online course offers you a practical grounding in using a range of communication media, to boost your personal effectiveness, save you time and reduce your stress levels.

You will discover the principles of writing influential emails, reports and proposals. You will find new confidence in your ability to make convincing presentations and conduct productive meetings. And you will develop communication approaches that are sensitive to cultural and personal differences.

What topics will you cover? 
  • Making effective phone calls and writing emails
  • Online communication in a professional context
  • Delivering effective presentations
  • Writing professional reports and proposals
  • Conducting productive meetings
  • The future trends in professional communication
What will you achieve?
  • Apply and understand principles of effective communication in a range of media
  • Improve your writing skills for greater work and study success
  • Apply simple but powerful frameworks to get more out of email and telephone calls in less time
  • Design and create more convincing presentations and run more productive meetings
  • Develop cultural and interpersonal sensitivity in your communication behaviour
Who is the course for?
This course is intended for anyone seeking to develop their fundamental business skills, whether to increase their employability or secure a promotion. The course does not require any previous study of communication.

Who will you learn with?
Hilary Collins: Hilary is a strategic design academic with research interests in the economic and cultural role of the creative industries. She teaches OU courses in Strategy and Design Thinking 

Moreinfo:https://www.futurelearn.com/courses/effective-communication
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