Communications and Knowledge Management Specialist
Asia Water Governance Program
Asia Water Governance Program
Oxfam is
committed to preventing any type of unwanted behavior at work including
sexual harassment, exploitation and abuse, lack of integrity and
financial misconduct; and committed to promoting the welfare of
children, young people and adults. Oxfam expects all staff and
volunteers to share this commitment through our code of conduct. We
place a high priority on ensuring that only those who share and
demonstrate our values are recruited to work for us.
Position Title:
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Communications and Knowledge Management Specialist
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Supervisor:
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TROSA Project Manager or the Asia Regional Programme Manager (tbc)
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Locations:
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At the
Asia Water Governance PMU at Phnom Penh or any of the program countries
in Asia (subject to work permit and employment visa)
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Contract Type:
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Fixed term -18 months (Oct 2019- March 2021), with possibility of extension
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Internal job grade:
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C2 National
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Salary and Benefits:
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As per national pay scale
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Starting Date:
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October 2019
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Shaping a stronger Oxfam for people living in poverty
Department Purpose
Oxfam is an
international confederation of 19 organizations networked together in 97
countries. As part of a global movement for change, Oxfam is working
with thousands of partners around the world to end world poverty and
injustice. Oxfam works directly with communities and at the policy level
to enable the most marginalized to improve their lives and livelihoods
and have a say in decisions that affect them. Oxfam has been working on
water governance and river basin planning in Asia since the early 2000s
focusing on supporting rural river communities to remain connected to,
and in control of, their lands, waters and resources.
Team Purpose
Oxfam is working towards an Asia Water Governance Programme that
aligns Mekong Regional Water Governance PEM (People managing their
eco-systems in the Lower Mekong basin) and TROSA (Transboundary Rivers
of South Asia) Project. TROSA is a 5 year project and is currently in
its third year of implementation (2019-2020). The programme management
units (PMUs) are being merged incrementally and are based in Cambodia.
Country level portfolios are managed at country level and the regional
PMU manages regional partnerships and maintains an overview that the
respective programmes achieve their objectives. The programme
contributes to Oxfam Asia Regional Strategy and Oxfam Country Strategies
in Myanmar, Lao PDR, Thailand, Cambodia, Vietnam, Bangladesh, Nepal and
India and is implemented together with approximately 27 country level
and 8 regional partners with the intention of increasing this portfolio
for TROSA project.
Oxfam's programme objectives are to
enable communities and civil society to be better able to realize
sustainable livelihoods and reduce poverty and promote transboundary
cooperation in the Mekong, Salween, Brahmaputra, Ganges, Mahakali/Sharda
river basins. Our objectives are that we will achieve this by
facilitating i) increased civil society participation and engagement in
water resource governance; and ii) promoting more open, inclusive,
accountable and effective water resource governance. We seek to convene
dialogues and work with a range of partners and allies, including
governments, the private sector, academia and institutions. The work
seeks to influence change at the community and civil society level, as
well as changes in policies and practices at the national and
transboundary level.
Team Purpose
The Asia
Water Governance program is contributing directly to the Oxfam regional
result areas of Goal 5 (Fair Sharing of Natural Resources); Goal 1
(Right to be Heard); and Goal 4 (Sustainable Food). It contributes
directly to Goal 5 i.e. communities (particularly women) having greater
control over their natural resources and sources of livelihood and
having increased influence on decision making at all levels. By working
to scale from community to national, regional and global levels we are
contributing to Oxfam country level and regional objectives and have
specific opportunities to hold governments and the private sector to
account on international standards and fairer benefit sharing.
The program
is also actively contributing to One Oxfam Asia Strategy Framework
(2018-2030) which has four strategic levers of data justice, working
with the private sector, thought leadership and knowledge-based
organization (KBO), and partnerships to influence change.
Position focus
This is
an exciting opportunity to coordinate the overall communications and
knowledge management work in an innovative multi-country regional
initiative working with a diverse set of stakeholders for inclusive
transboundary water governance in the Asia region. The Asia Water
Governance Programme aims to give voice and agency to vulnerable and
marginalized riverine communities living in some of the programme basins
in the region.
The
Communications and Knowledge Management Specialist will lead the
programme’s overall communication and knowledge management strategies
and plans and liaise with programme partners and external stakeholders
for timely and effective sharing of programme lessons and learnings and
use them in influencing. This will involve working with programme
partners to co-develop and support knowledge management plans, for
timely and effective production, dissemination and use of program
insights, evidences and learnings. S/he will regularly work with other
PMU functions (policy engagement and programme quality), coordinate
with other Oxfam regional programmes and liaison with external
stakeholders such as research institutes and academia, think tanks,
regional and global movements and youth networks in the region and
globally (wherever relevant) for collective advocacy and influencing.
The post provides an exciting opportunity for an experienced Communications & Knowledge
Management
Specialist with the ability to not only draw out lessons and learnings
from the programme but to leverage it for influencing key internal and
external stakeholders. We are looking for someone who is passionate
about working on issues of water governance, gender and youth, engaging
with the private sector and responsible business, and resilience
building and recognizes the importance of working directly with
communities to achieve impact within this space. The post holder needs
to be someone who takes initiative, shows leadership, and willing to
take on challenges to help the programme achieve its impact. This is a
unique coordination position, with an explicit role to play in driving
efforts on evidence-into-use in the programmes, and to maximizing the
uptake and influence of the knowledge products developed from and with
Oxfam’s programmes. Building on Oxfam’s investments in this space, and
reputation for high quality programme research, impact evaluation and
rich programme learning, the
Specialist
will help to position Oxfam as sector leader in learning-oriented
knowledge processes and a thought leader on inclusive water governance.
Key Responsibilities
Technical
- Reviewing/updating and implementing the programme communications strategy and better align it with the overall programme influencing strategy and the Oxfam Asia Strategy Framework (primarily on the Lever on Knowledge Based Organization and Thought Leadership). .
- Drafting content and key messages using various formats and media targeting different
Stakeholders to engage and inform strategic stakeholders and forums in the region.
- Responsible for preparation, coordination and compilation of all important programme knowledge and communication products, including six monthly and annual progress reports.
- Pro-actively lead the documentation and dissemination lessons learnt from various project interventions, including but not limited to useful case studies, progress reports, evaluations, human interest stories and follow up on action planning.
- Coordinate the production and dissemination of high quality documentation / publications such as case studies, learning briefs, evidence notes, best practices, photo essays, blogs and Video Blogs, social media content, quarterly newsletters, process and learning documentation, lessons learned for internal and external use on regular interval.
- In coordination with the programme quality and policy coordinator, organize regular virtual and face-to-face peer-to-peer learning exchanges between various programme partners, Oxfam, and other relevant stakeholders.
Coordination
- Coordinate, facilitate and support high-quality communications and knowledge management strategy and planning across functional areas, which make the most of Oxfam’s investments in evidence and knowledge generation and use.
- Ensure that a learning culture is fostered within the project and Knowledge Management is an integral part of project interventions.
- Play a key role in the cluster’s evolving work in the knowledge and evidence space. As our role evolves and the world moves forward, help to ensure that our contributions remain cutting-edge, relevant and appropriate.
- Coordinating with country teams, partners, and other stakeholders and external forums on communications, knowledge products, and project deliverables.
- Support the program quality and learning specialist in organizing basin-level learning events/program review meetings on regular basis to share lessons and best practices both internally within Oxfam and partners, but externally with other stakeholders.
- Work with the program manager and the policy influencing lead to plan and organize inputs to strategic policy processes and initiatives at the regional/global levels, including organizing/facilitating outreach and engagement sessions at key regional/global forums on water, business and human rights, youth and women leadership, SDGs etc.
- Identify opportunities by which project-generated evidence, learning and innovations from our water governance programme approach and lessons can be shared with multiple external audiences, including government, private sector and donors.
- Work with Oxfam in Asia Comms and PQ team to contribute lessons from the cluster to the development and delivery of a global and regional influencing agenda that is focused and strategic on inclusive water governance.
- Represent Oxfam and communicate Oxfam’s views, values and approaches to a range of actors, including governments, regional institutions, civil society organisations and media, whenever required.
Business development
Play an
active supporting role in business development and funding processes,
as they link to the cluster’s function and ambition. This is both about
ensuring that programme design and business development processes link,
wherever possible, with evidence and insight, and about developing new
funding opportunities for the functions itself.
Knowledge of core dimensions in Programme Quality
In
addition to any thematic expertise, cultivate a broad knowledge of
Programme Quality standards, practices and resources (for example:
emerging best practices in partnership in consortia, key modes for
incorporating ICTs into programme) to help programme design teams
incorporate them into practical plans.
Others
- Required to adhere to Oxfam’s principles and values as well as the promotion of gender justice and women's rights
- Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.
Skills and Experience
Essential
- University degree (or equivalent) in the fields of international development, water resources management, communications, development studies, social policy, community development, environmental science, international relations.
- At least 10 years of experience working in a communications and knowledge management role facilitating cross-organization learning, evidence sharing, and information dissemination.
- Demonstrated experience of leading and implementing initiatives around evidence generation and knowledge use at an organizational level, in a large and complex organization or network. We would expect this experience to be complemented by a broad theoretical understanding of different approaches and trends in the area of natural resources and water governance.
- Able to represent Oxfam externally - including demonstrated success in collaborating and partnering with specialist or technical audiences (for example: policymakers, researchers, academics or development practitioners) on issues relating to evidence, knowledge or learning.
- Excellent writing, editing and communication skills in English.
- Sound understanding and experience of working on issues of water governance, responsible business and CSOs-led advocacy and influencing in Asia.
- Strong inter-personal skills and ability to build, motivate and inspire multi-disciplinary teams based at different locations working for a common purpose to enhance project impact.
- Strong background in using both traditional communication tools and social media, including skills and experience of digital communication.
- Ability to work strategically and share & leverage learning to influence key project stakeholders including governments, private sector and donors.
- Digital design skills for producing infographics and report templates, including experience of digital photo and video editing.
- Excellent people skills, with proven ability to motivate others and work collaboratively, requiring strong self-awareness and inter-personal skills.
- Ability to adapt to different working styles and work within a multicultural, multilingual and multidisciplinary environment.
- Commitment to living and role modelling the principles outlined in Oxfam’s leadership Model.
- A positive, friendly and inspiring attitude towards donor, colleagues and partners, which helps create a constructive atmosphere to deliver a highly challenging project.
Key Attributes
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.
- Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work.
- Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.
Organizational Values
- Accountability – Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions.
- Empowerment – Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen.
- Inclusiveness – We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences.
Note to candidates: Shortlisted
candidates will be assessed on our organisational values and attributes
at the interview stage. The successful candidate(s) will be expected to
adhere to our code of conduct. We encourage candidates to read and
understand our code of conduct here.
DIMENSIONS:
At
Oxfam, our job descriptions provide a guide to what might be expected in
the role. Along with our strategy the job profile is used to help to
shape specific objectives for employees. Employees are supported to
deliver these objectives and they are annually assessed against them as
part of the Oxfam performance review process. This job profile is not
incorporated into the employment contract.
Key Behavioral Competencies
(based on Oxfam’s Leadership Model)
(based on Oxfam’s Leadership Model)
Competencies
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Description
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Decisiveness
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We are comfortable to make transparent decisions and to adapt decision making modes to the context and needs.
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Influencing
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We have
the ability to engage with diverse stakeholders in a way that leads to
increased impact for the organization We spot opportunities to influence
effectively and where there are no opportunities we have the ability to
create them in a respectful and impactful manner.
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Humility
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We put
‘we’ before ‘me’ and place an emphasis on the power of the collective,
nurture the team and play to the strengths of each individual. We are
not concerned with hierarchical power, and we engage with, trust and
value the knowledge and expertise of others across all levels of the
organization.
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Relationship Building
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We
understand the importance of building relationship, within and outside
the organization. We have the ability to engage with traditional and
non-traditional stakeholders in ways that lead to increased impact for
the organization.
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Listening
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We are
good listeners who can see where deeper levels of thoughts and tacit
assumptions differ. Our messages to others are clear and consider
different preferences.
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Mutual Accountability
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We can
explain our decisions and how we have taken them based on our
organizational values. We are ready to be held to account for what we
do and how we behave, as we are also holding others to account in a
consistent manner.
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Agility, Complexity, and Ambiguity
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We scan
the environment, anticipate changes, are comfortable with lack of
clarity and deal with a large number of elements interacting in diverse
and unpredictable ways.
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Systems Thinking
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We view
problems as parts of an overall system and in their relation to the
whole system, rather than reacting to a specific part, outcome or event
in isolation. We focus on cyclical rather than linear cause and effect.
By consistently practicing systems thinking we are aware of and manage
well unintended consequences of organizational decisions and actions.
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Strategic Thinking and Judgment
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We use
judgment, weighing risk against the imperative to act. We make decisions
consistent with organizational strategies and values.
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Vision Setting
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We have
the ability to identify and lead visionary initiatives that are
beneficial for our organization and we set high-level direction through a
visioning process that engages the organization and diverse external
stakeholders.
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Self-Awareness
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We are
able to develop a high degree of self-awareness around our own strengths
and weaknesses and our impact on others. Our self-awareness enables us
to moderate and self-regulate our behaviors to control and channel our
impulses for good purposes.
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Enabling
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We all
work to effectively empower and enable others to deliver the
organizations goals through creating conditions of success. We
passionately invest in others by developing their careers, not only
their skills for the job. We provide freedom; demonstrate belief and
trust provide appropriate support.
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Interested applicants should submit their application and CV to our recruitment website at https://career2.successfactors.eu/career?company=OxfamNovibP by August 29, 2019, Cambodia time.
Moreinfo: https://career2.successfactors.eu/career?career%5fns=job%5flisting&company=OxfamNovibP&navBarLevel=JOB%5fSEARCH&rcm%5fsite%5flocale=en%5fGB&career_job_req_id=5201&selected_lang=en_GB&jobAlertController_jobAlertId=&jobAlertController_jobAlertName=&_s.crb=rCAx0If0ivF61UHZsMm7QqmLgLY%3d