Position: Sponsorship Service Program Assistant -- GNC



http://www.gncambodia.org/

Job Announcement

Good Neighbors Cambodia (GNC) is the field country office of Good Neighbors International working in 37 countries in the world. GNC is implementing long-term development program focusing on sponsorship, child protection, education, health, WASH, income generation & partnership building and advocacy in 9 Community Development Programs in 5 provinces of Cambodia; and we are expanding more programs to other provinces to meet our rapid growth. GNC is now working with key sustainability partners and relevant department of government and NGOs to promote positive impact to vulnerable people, especially children. We are inviting motivated and qualified candidates to join our dynamic team for the following positions:

Sponsorship Service Program Assistant, 01 position based in head office, Phnom Penh
Beside basic salary, the successful candidate will be offered a competitive salary and other benefits such as 13th month salary, seniority fund, health, life and accident insurance for 24 hours and phone card allowance.
 

Responsibilities:  
Administrative Work

  • Ensure the document transportation of Head Office (HO) and CDP such as GM/GL, Sponsorship Introduction Card, and original hard copy of Annual Child Letter (ACL) run smooth and manageable to avoid losing or miscommunication.
  • Ensure all shipping documents of GM/GL, ACL and Sponsorship Introduction Card are safe receiving and sending with confirming of evidence base.
  • Follow up the GM/GL implementing at CDP level and submit to HO.
  • Ensure GM/GL for the project by working with SSFs and project staffs to deliver gift item to sponsored children and send back the child reply letter and gift money package to IHQ in time required.
  • Ensure all sponsorship service printing materials of flyer, Information Education and Communication (IEC) material, GM/GL form, banner and billboard are smoothly send to all concern CDPs
Sponsorship Service Coordination
  • Coordinate to response the queries from IHQ or sponsorship membership service team.
  • Coordinate with SSFs to gather accurate information and produce queries responding report and submit to sponsorship service program coordinator.
  • Collaborate with SSFs to access number of ACL form printing to ensure one voice using with service quality and stewardship.
  • Ensure the GM/GL target list within the CMS online to check, monitor and download file system and officially send to all SSFs for updating and operating accordingly.
  • Deliver all mails from sponsors and/or IHQ to children in a timely and efficient manner and coordinate with filed staff process correspondences, translate sponsor and child reply letters in turnaround time.
  • Coordinate to process the 2 special mailings of APR and ACL with minimum assigned
Artwork and Printing
  • Collaborate with Sponsorship Service Team to collect artwork and printing from all CDPs to prepare annual budget plan of action.
  • Develop the Child Protection and Sponsorship Service flyer, Information Education and Communication (IEC) material, GM/GL form, banner and billboard.
  • Ensure Child Protection and Sponsorship Service communication products (flyer, IEC, banner and billboard) are submitted and printed with quality and stewardship through artwork and printing flow.
GM/GL Technical Task Operating
  • Ensure the capacity of Sponsorship Service Facilitators (SSFs) are well equipped and operated sponsorship technical task of GM/GL appropriately which aligned with sponsorship guidelines.
  • Ensure the supporting and coaching/feedback are given to SSFs and other relevant staff regarding to GM/GL to fulfill their needs that lead to improve GM/GL business.
  • Ensure the GM/GL are collected, translated, screened, and uploaded within time required and transparency.
  • Ensure the GM/GL are completing in CMS offline and online with accountable submission rate.
  • Other tasks assigned by the line manager.

Requirement

  1. Bachelor degree majoring in management or social work
  2. 2 years-experiences in the related field
  3. Ability to gather and analyse statistical data and generate reports
  4. Good level of English and computer skill (Microsoft Offices)
  5. Excellent organizational and communication skills
  6. Honest and trustworthy, hard-working and willing to learn
The deadline for application is 10 June 2019

All interested candidates are required to send their Cover Letter and CV including salary expectation & location where you apply from with 3 references to Mr. Suon Mean, Administration & Human Resource Department Manager, via email (hrmgnc.ho@gmail.com). Do not attach any certificates. Only short-listed candidates will be contacted for interview. All applicants are highly encouraged to visit GNC’s website and official Facebook page to discover more of our activities and get updated with new opportunity.

GNC Head Office:
#71A, St.608, Boeung Kak II, Toul Kork, PhnomPenh. Tel:023880557 E-mail: hrmgnc.ho@gmail.com
Facebook: @gncambodia.fanpage      Website: www.goodneighborscambodia.org

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