Position: Digital Service Officer (2 positions) -- LOLC

LOLC (CAMBODIA), Plc. is one of the top licensed microfinance institutions in Cambodia with a social vision and a business orientation that provides entrepreneurs and families at the base of the socio-economic pyramid with economic opportunities to transform the quality of their lives and their communities through the provision of effective and sustainable client-empowering financial services. Currently, LOLC serves more than 232,000 clients with loans outstanding of more than 450 million USD
To support the rapid growth of our operations, LOLC is recruiting two (02) Digital Service Officer based in Head Office
POSITION: Digital Service Officer (2 positions)
LOCATION: Head Office (Phnom Penh,2 positions)

Duties and Responsibilities:
  • Assist to develop and enhance the existing and new financial services-noncredit product to ensure competitive advantage within the industry and meet the customer demands.
  • Assist senior Officer related to survey and desk research the competitors’ financial services-noncredit product follow the reserve methodology.
  • Direct and indirect dealing with issues within and relevant departments to improve and renovate of LOLC’s products and services.
  • Testing in system as proposed by manager for developing financial services-non-credit product and ensuring the procedure is meet the business requirement.
  • Develop the Financial Reports to support LOLC Management, NBC, auditors, social investors and other entities for analyzing LOLC business trend and growth.
  • Report the financial services issues and missing points of procedure, policy, materials are not fully for operations and collaborating with branches for solving problem.
  • Develop and maintain friendly, open, working relationships and communicating channels with all staff of LOLC.
  • Build and strengthen relationship with corporate, SME, and individual clients to provide optimal customer experience and maximize sales opportunities.
  • Perform other projects and duties as required by managers.
Qualification and Requirements:
  1. Bachelor’s Degree in Finance and Banking, Economics or related fields.
  2. At least 2-year working experiences in financial services preferably in digital product and services.
  3. Good knowledge in digital service and product development.
  4. Ability to work with pressure and responsibility.
  5. Strong computer literacy (MS. Office).
  6. Excellent spreadsheet analysis and communication skills.
  7. Be honest, high commitment and good team work spirit.
LOLC offers competitive remuneration to employees such as Khmer New Year Bonus, Pchum Ben Bonus, year-end bonus, annual salary increase, medical allowance, personal accident insurance, training and career development opportunities, and a good working environment that are fully compliant with Cambodia Labor Law.

How to apply:
Interested candidates should submit a CV, Cover Letter, and recent passport photograph, clearly mentioning the position and location applied for, to any nearby LOLC office or to the Human Resources Department at #666B, street 271, Sangkat Phsar Daeum Thkov, Khan Chamkarmon, Phnom Penh or email to recruitment@lolc.com.kh by June 25, 2019.

Applicants submitted via email should follow the below guideline:
1. Email subject must be: Applying for (position title) (Ex: Applying for Credit Officer);
2. CV & Cover letter must be combined in one PDF or MS Word file and not exceed 5MB; and
3. Supporting documents are not required.
Only shortlisted candidates will be contacted. Submitted applications will not be returned.
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