Position: Client Service Officer -- IDP Education (Cambodia)


Job Announcement

Part-owned by 38 Australian universities, IDP Education is a global leader in the international education and placement services. With its global network of 100 offices in 32 countries, IDP helps students to study in Australia, Canada, New Zealand, the UK and the USA. IDP Education is also a proud co-owner of IELTS (International English Language Testing System), the world’s most popular high-stakes English language proficiency test. In 1992, IDP established the Australian Centre for Education (ACE), a leader in the provision of English Language Teaching services in Cambodia and in the South East Asia region. For more information about IDP, go to www.idp.com

Position: Client Service Officer
Location: Phnom Penh/Siem Reap

Roles and Responsibilities:
  • Sell IDP/ACE products and promote the growth of enrolment through various task assigned by immediate supervisor
  • Deal with general enquiries for all IDP services before channelling potential leads to the relevant departments
  • Politely and comprehensively provide information to all clients on ACE programs, study times, costs and all other services
  • Promptly respond to visitors, telephone calls or e-mails enquiring about IDP/ACE programs etc
  • Act as a point of contact for students’ feedback and refer them to relevant persons
  • Other tasks assigned by the immediate supervisor
Key Minimum Requirements:
  1. A university degree is preferred
  2. Good command of written and spoken English (IELTS 5.5 overall band score is preferred)
  3. Experience in customer service and administrative work is preferred
  4. Good interpersonal, communication skills and team work
  5. Flexibility (e.g. adjusting to changing circumstances and working on a variety of tasks)
  6. Demonstrated enthusiasm for learning/professional development
  7. Good time management skills
  8. Strong commitment to professional integrity and ethical conduct
  9. Ability to work in a cross-cultural environment

IDP Education provides very attractive work conditions such as working in a multi-cultural environment, a free IELTS test once a year, an IELTS incentive scheme, free English training at ACE, and career path opportunities.

Applications close on 19 January 2018.

Interested applicants are invited to submit their CVs and Cover Letters to: recruitment.cambodia@idp.com . Only short-listed candidates will be contacted.

Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!
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