Position: Sponsor Relations Officer -- CCF


Cambodian Children’s Fund (CCF) is one of the leading international NGO that contribute to social development through providing life-changing education, nourishment and healing to vulnerable children from some of Cambodia’s most destitute communities with its vision to transform them into tomorrow’s leaders. This well respected NGO, currently, cares for more than 2,000 students and 10,000 people annually, helping entire families and communities in crisis through a significant array of programs and initiatives.

CCF operates in Cambodia through strong support relationship development and fundraising businesses in USA, Australia, UK, and Hong Kong. It has grown rapidly since its inception. To support the development, CCF is currently looking for a qualified candidate to fill the position of Sponsor Relations Officer (SRO) based in Phnom Penh.

Sponsor Relations Officers are responsible for fostering a close relationship between CCF children and their sponsor. This primarily happens through the regular exchange of emails which must be translated and explained to the child, and the child should be encouraged and taught how to respond in a caring way.  In addition to regular mail translation, the Sponsor Relations Officer will often directly engage with our sponsors. This may be through chaperoning outing trips, following up on queries or arranging gifts. The role requires great people skills and the ability to engage with people from all over the World (often with tolerance, and always with respect).There is also a duty to keep accurate records, follow a work rotation schedule and report accurately. It is vital that the Sponsor Relation Officer (SRO) actively supports their team as well as completing their own work.

Position Title    : Sponsor Relations Officer (1 Position)
Report to    : Sponsor Relations Supervisor
Key liaison    : All Sponsorship, CCF1 Facility Staff, Children and Families, Sponsors

Key Responsibilities:
  • Translate incoming and outgoing mail with accuracy and appropriate speed.
  • Encourage and help the child draft interesting and personal emails.
  • Compile reports to Supervisor, Relations Manager, and Communications Manager accurately and on time.
  • Arrange, and when required, chaperone sponsor and child outing or gift arrangement.
  • Write First emails and send academic reports.
  • Coordinate with the child in making Holiday card.
  • Coordinate Skype Call between the child and their sponsor.
  • Send Alert Email or Warning Email to Non-written sponsors.
  • Join team meetings and actively contribute to the wider success of the sponsorship team.
  • Offer assistance and get involved in CCF or Facilities events.

  1. Visibly ethical, able to demonstrate CCF values in day-to-day work.
  2. Excellent level of written and spoken.
  3. Experience and desire to work with children and families in the impoverished communities.
  4. Ability to use Office programs: Ms. Word, Excel, Publisher, Photoshop, etc…
  5. Demonstrate proficiency in Email and Internet Programs.
  6. Good ability to provide timely and accurate reports.
  7. Ability to interact effectively with personnel at all levels both internal and external.
  8. High level of team work, high commitment, honest, and trustworthy
  9. Being respectful and helpful

CCF provides successful candidates a competitive salary based on job and potential. It offers annual salary increase plus other benefits such as Annual Bonus, 24-hour Insurance, Provident Fund Scheme, Indemnity, and Friendly Working Environment with other HR policies paralleling to Cambodian Labor Law. The successful candidate will become part of an integrated team working together as ONE CCF.

How to Apply
Appropriately skilled, experienced and/or qualified candidates should submit their CV and a letter of application, (Combined into one ‘Word’ document) which responds to the Key Selection Criteria to email: jobs@cambodianchildrensfund.org and contact number: 070 666 383 with subject Application for MCP Assistant by closing date 15 September 2017. The detailed position description is available at CCF’s Web site: https://www.cambodianchildrensfund.org/jobs-at-ccf/.
Contact Number : 070 666 383   Only short-listed candidates will be invited for an interview!
Please mention "Cambodiajobs.Biz" where you saw the ad when you apply!



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Cambodia Jobs: Position: Sponsor Relations Officer -- CCF
Position: Sponsor Relations Officer -- CCF
Cambodia Jobs
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