F & B Manager -- Crown Resorts



Crown Resorts Co., Ltd with address: National Road No.: 5, Kbal Spaen Village, Sangkat Poipet, Poipet City, Banteay Meanchey Province, Kingdom Of Cambodia. Crown Resorts is looking for dynamic professionals to fill the following positions: F & B Manager (1Position) Based in Poipet

Job responsibilities:

  • Attend HOD meetings as the head of Department.
  • To develop and maintain the highest standard of quality as they relate to presentation, supervision and control of food & beverage service in Restaurant and all pits.
  • To build and maintain a strong and efficient team.
  • To conduct training on a regular basis.
  • To groom efficient and trustworthy staff, who takes pride in their work, thereby providing the highest level of service if possible.
  • To operate the department with a positive financial results.
  • To be constantly inspecting the restaurant and all pits for cleanliness and working conditions by using the self respective check list.
  • To prepare the annual F&B budgets and F&B marketing plans.
  • To adhere to all house rules, regulations and casino policies.
  • To review on a regular basis, all F&B items and inventory, making sure it tallies and submitted to the General Manager and Director to make changes when necessary.
  • To review on a regular basis the staff situation in the restaurant and replace departed employees, keeping in mind the quarterly business forecast.
  • To regulate shift coverage for optimum effectiveness by scheduling full staffing at busy times and eliminating overstaffing at slow times.
  • To anticipate the volume of business, taking into consideration the occupancy of the hotel, holidays and the weather, activities in the casino and the community in general.
  • To analyze daily reports and prepare a realistic annual restaurant budget.
  • To ensure that no reusable food & beverages are wasted.
  • To monitor the quality and quantity of all food and beverages items served.
  • To maintain communication with all other departments.
  • To create a sound and strong working relationship with all staffs and help to develop their maximum potential.
  • To review and update job descriptions for all concerned personnel once a year.
  • To ensure that all employees are screened properly when hired, receive the casino’s orientation program (includes orientation through human resources, etc.), instructed in F&B service procedures and informed of all rules & regulations.
  • To develop and implement training programs. Conduct training sessions with all personnel at least once a month.
  • To develop promising personnel and achieve the highest level of F&B service excellence.
  • To check all employees regularly (during pre-service briefing) for cleanliness, appearance and instilling the awareness of pride in their uniform and outlet.
  • Act with honesty, integrity and professionalism.
  • All other duties as assigned.

Job requirement:

  • Bachelor’s degree in Hotel and Tourist Management
  • Minimum of 5 years experience as Assistant F&B Manager or Restaurant Manager.
  • Age 35 years old and above.
  • Human Relation skills. Must be a “people-person” who thrives on public contact.
  • Performance Management skills, communication skills,
  • Ability to supervise employees.
  • Computer literacy of basic administrative.
  • Outstanding oral written English and Thai communication skills.
  • Ability to deal with guests when they are angry or upset.
  • Ability to work quickly and thoroughly when under pressure.
  • Must be flexible and open to changes in procedures.
  • Ability to attend to more than one task at a time.
  • Office organizational skills, high standards of customer services.
Closing Date: May 25, 2016

Interested candidates please send a full resume with a recent photo, contact number and salary expectation to Crown Resorts Co., Ltd at address: National Road No.: 5, Kbal Spaen Village, Sangkat Poipet, Poipet City, Banteay Meanchey Province, Kingdom Of Cambodia or contact to hand phone: +855 12 783 555, Fax: +855 54 967 555, or E-mail: kosal@crownresort.com, website: www.crownresort.com, Only shortlist applicant will be contacted for interview, Submitted Resume will not be returned.

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