Professional Office Management and Secretarial Affairs
Training on
Professional Office Management and Secretarial Affairs
                   Date: 20-21 February 2016                              Venue: Intercontinental Hotel /TonlebasacII
 Time: 8:00am-17:00pm                                    Language: Khmer/English     

Without having a professional office management and secretary in place, the office is too messy and over pending tasks, but having a professional office management and secretary is an asset to an organization. He or she will be able to provide the link between an organization's various parts and ensures the smooth communication and transmission of information from one part to the other. Thus without a professional office management and secretary, an organization would not run professionally and smoothly.

Expected Outcome
  • You need to deepen on the roles and function of office management and secretary in the organization? 
  • You need to develop administrative documentation for effective implementation?
  • You need to practice on how to arrange the meeting and event more effectively?
  • You need to practice on how to greet existing or potential customer effectively?
  • You need to practice developing filling management for your organization?
  • You need to follow of how to control inventory? Arrange the logistic?
  • You need to effectively manage your petty cash?  Develop quote, invoice, receipt and how to control them?
Course Objectives To improve knowledge, skills, critical thinking and professional manner in self-management, goal achievement, personal accountability, flexibility, resiliency and self-starting for effective administrative roles within an organization
Course Contents
I. Function of Office Secretary
II. Business Letter Writing (Khmer)
Letter Management
Office Communication
Transportation service
Introduction to type of letters
Forms of admin letter
Writing Business letter
III. Business Letter Writing (English)
IV. Office Management
Introduction to type of letters
Forms of admin letter
Writing Business letter
Office arrangement
Driving, cleaning, security management
Office environment
V. Filing Management
VI. Petty cash management
Developing Filling
Developing Filling Equipment’s
Developing Filling system
What is petty cash
Basic budget planning
How  to develop quotes, invoice and  receipt
VII. Protocol and Reception
VIII. Meeting and Minute taking Management
Official Uniform
Meal arrangement
How to arrange the meeting and minute taking
Way how to take minute clearly
Understanding minute meeting template

Mr. Phat Thomas is a founder of LIFE. He has an MBA in the field of General management. He currently works for leading MFIs as VP and Administration Director. He has 15 years’ experiences with a microfinance institution, Pharmaceutical distributor as HR and administration Director, and NGOs in the field of human resources and administration management. He also attended many local and international practical training programs on staff management, effective performance management, leadership, communication, administration management, human resource management, and development of SMEs in the Mekong region in Japan and exposer training on practical HR management in Philippine. He has many years experiences on providing both Practical and Theory training to many universities levels, such as Human Resources Management, Office Management, Principle management, Strategy management, Entrepreneurship and time management and practical training to many companies and NGOs on Effective Practical Administration management, Effective Practical human resources management, Effective compensation and benefit management, Effective staff performance management, and Effective Training of trainer, and etc.

Who should attend the course?
  • Administrative staffs (Administrative Officer, Assistant, Secretary, office management office, receptionist, customer service officer…)
  • Middle Managers in all fields of an organization (Non-profit, profit, private…), Directors or entrepreneurs of medium or mini-business
  • People who wish to have a job as professional administrative, Assistant, Secretary, and receptionist position.

What will be included with the training course?
  • Group photo of participants
  • Training materials
  • Certificates are awarded by LIFE
  • Two lunches and four refreshment 
Training Fee: US$198 per person (Exclude any Taxes). (Register ​​and Payment before February 18, 2016: Get 10%- discount for sending 1- 2 staff , Get 15%- discount for sending 3-5 staff, Get 1 Free for sending more than 5 staffs)

More information
Tel:              093 666836  /  093 666796  /  069 555528  /  069 555566
Add:            Building #19F , St 271 , Sankat Boeng Salang, Khan Toul Kork
Email:   /



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Professional Office Management and Secretarial Affairs
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