Operations Director -- World Vision, Afghanistan

The Operations Director position provides strategic and operational leadership in the development and implementation of all World Vision programming in Afghanistan. As a member of the Senior Leadership Team, the Operations Director is a key player in organizational strategy development and leads in program development and implementation that positively impacts the lives of children and their communities in line with World Vision expectations, standards and commitments.


  • As a member of the Senior Leadership Team (SLT), represent the Operations Department in the development of organisational strategies, policies, annual and long term business plans, and oversee the formulation of management plans for the Operations Department that contribute to the overall organizational goals, results and impact.

  • Lead the process of identifying new programming directions consistent with WV Afghanistan's Strategy, and ensure good coordination between the program team and other departments.
  • Assume the lead role in overseeing all aspects of program and project development, including needs assessments, concept paper design, proposal preparation and ensure they meet both donor and World Vision requirements and standards.

    Management of Operations:
  • Ensure that the two key department units comprising Program Quality and Field Operations are managed effectively and efficiently. This includes compliance with donor and World Vision requirements, coordination with other departments, and ensuring that staff are working effectively and developing professionally and personally through the performance management system already in place.

    Funding Acquisition:
  • Develop proposals to meet needs identified at zone and community levels that are aligned with WV Afghanistan's strategic plan.
  • Establish and maintain effective relationships with WV Support Offices to strengthen engagement and increase funding levels to better address local needs of partner communities.
  • Identify, develop and maintain good relationships with existing and potential donor missions in country.

  • Strengthen relationships with global and regional offices within the WV Partnership, with the host government, the UN and other INGO/NGOs, to improve opportunities for advocacy and collaboration aligned with Operation Department priorities and responsibilities.

    Program Monitoring and Evaluation:
  • Oversee the ongoing improvement and implementation of a monitoring system that effectively tracks programming contributions to strategic goals, alignment with approved design documents/proposals and ensures compliance with WV and donor standards.

    Technical & Staff Support:
  • Liaise with field teams to ensure effective operations and management of staff. Provide leadership and support to department staff that result in expanded opportunities to improve performance.
  • Liaise with Human Resource (HR) in accessing training courses and mobilising funds for staff development.

  • Lead coordination of operations and finance staff to ensure compliance with implementation and financial standards and policies of both the WV Partnership and donors.
  • Lead strategic development on cross-cutting themes of Transformational Development to ensure inclusion in program design and implementation.

    Information Management:
  • Ensure WV Afghanistan’s knowledge management systems are in place and relevant to the needs of the organization.
  • Support WV Afghanistan communications to prepare program overviews, newsletters and informational material for WV and external donor stakeholders.

    Security Operations:
  • In collaboration with the Security Department, ensure that security protocols are followed in WV operational sites and revised as necessary based on changing circumstances.


  • Masters degree or equivalent in related field, or a combination of relevant schooling and work experience that demonstrates capacity as a strategic thinker, manager and problem solver.
  • Proven track record in managing relationships with major donors that resulted in improved impact in communities and increased funding levels.
  • Minimum 5 years in senior leadership and management positions within an NGO working in both relief and development.
  • Demonstrated leadership skills applicable across cultural contexts that result in improved staff capacity, morale and organisational performance. Team leader with ability to facilitate and empower self-directed autonomous teams.
  • Ability to develop positive relationships with other departments (e.g. finance, HR) that result in improved efficiency, effectiveness and organisational performance.
  • Evidence of ability to maintain work / life balance and contribute to a positive environment living in a team house.
  • Willingness to travel domestically and internationally in order to fulfil job requirements.
  • Ability to work under pressure and meet deadlines.
  • Evidence of commitment to WV's core values.
  • Fluency in written and spoken English; knowledge of local language(s) an asset.
  • Computer competency including MS Word and Excel. Experience with Lotus Notes preferred.

  • Knowledge of WV and its working systems with some experience in regional or support offices an significant added advantage.



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Cambodia Jobs: Operations Director -- World Vision, Afghanistan
Operations Director -- World Vision, Afghanistan
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