Communications Officer
Grade : I
Location : US-VA-Arlington
Job ID : 13-7582
Grade : I
Location : US-VA-Arlington
Job ID : 13-7582
Overall Responsibilities
The Communications Officer contributes to the
development and implementation of print and online communications and
the production of technical and periodic reports, and research and trend
analysis as part of LMG’s communications strategy. S/he will assist in
strategic decisions for all external communications. S/he will help
design and edit LMG technical reports, write copy for the project’s
offline and online media, and manage LMG’s presence and effectiveness on
a variety of social media platforms. S/he will help write and edit
relevant stories and case studies for use by MSH corporate
communications and USAID, as needed. The specialist is also responsible
for managing the format and content of the project’s cloud filing
system. S/he will also be responsible for graphics and design layout.
S/he will work closely with all project staff members for branding and
marking purposes, stakeholder analysis and appropriate usage of visuals.
Specific Responsibilities
Writing and editing:S/he
will contribute to the development of professionally formatted
technical reports. Responsibilities include: template design; layout and
occasional drafting of text; copyediting and text formatting; mining
and placing photo and other visual assets in reports; and making changes
and updates whenever necessary. S/he will work closely with MSH
corporate communications and project staff to maintain the
organization’s quality standards.
Social Media:
S/he will manage the development and implementation of social media
plans to increase the LMG project’s visibility and advance its strategic
communication priorities. Under the supervision of the LMG KE and
Communications Manager, s/he will be responsible for regularly postings
on social media and manage the project’s Twitter, Facebook, and external
blog . S/he will promote South-to-South dialogue among the project’s
host country clients as well as draw on the talent and expertise of the
project’s technical experts by targeting key audiences with useful
information. In addition, s/he will communicate with LMG project staff,
partners, clients, field staff, and host country clients overseas to
make connections, build capacity, and provide blog content for the
project.
LMG Newsletter:
S/he will manage the design, layout, content, production and
distribution of the LMG quarterly news blast, designed to keep project
stakeholders abreast of project activities and drive them toward LMG’s
online presence. S/he will manage the mailing lists associated with
distribution of the newsletter. Responsibilities also include drafting
external emails, announcing press releases, and promoting LMG staff
participation in events to external contacts. S/he will manage the
segmentation of the external mailing list and develop and improve the
external contact lists.
Graphics and Layout Design:
S/he will support the project with use of graphics and layout design
for visuals and reports. S/he will produce images that support the
external image of the project and enhance the online media. S/he will
use Adobe Creative Suite to craft well designed reports that will be
strategic in disseminating the leadership, management and governance
practices of the project.
Knowledge Auditing:
S/he will support the KE and Communications Manager with relevant
knowledge audits and benchmarking to encourage LMG knowledge sharing and
co-creating culture, particularly with south-to-south exchange. S/he
will help identify LMG’s knowledge needs and the opportunity to
interconnect our leadership, management, governance, technology, and
eLearning capacity to meet these needs. S/he will help analyze KE
knowledge flows and provide relevant data and information to enhance
those flows internally and externally. Specifically related to KE
efforts, s/he will routinely collect and update relevant social media
and online analytics to support trend analysis to inform LMG’s global
reach and our efforts to identify the most appropriate knowledge
exchange mechanisms (including highly participatory events). S/he will
spearhead LMG’s efforts to use social media for research and data
exchange, and help forge strategic links with groups working at the
forefront of digital media use for research and innovation. S/he will
collect data on performance of relevant knowledge exchange channels and
outlets and support LMG resource and tool development and dissemination.
Photo and Video Library:
S/he will be in charge of maintaining the photo and video library for
LMG. Captioning, collecting and cataloguing all items received and with
assistance from the LMG KE and Communications Manager, maintain policies
and procedures to encourage project staff to incorporate items into
reports, online media, and other interactive tools to tell a compelling
visual story of the project. S/he will help support the project in
making requests and following up to ensure the project receives new
photos and videos regularly. Use Photoshare platform and collaboration
with its relevant staff will be expected. Where appropriate, s/he will
work closely across MSH centers and units to gather and share visual
assets.
Administration:
S/he will provide administrative support related to communications and
knowledge exchange contracts, procurement, and travel as needed. S/he
will routinely engage with LMG’s finance and project associate staff to
advance routine tasks, particularly those supporting the significant
updating of the LeaderNet site.
Qualifications
- MA with four years or BA with six years of professional work experience in communications, marketing, public health, or similar field required. Working knowledge of library science and monitoring and evaluation considered a plus.
- Experience in communications, international development and/or global health required. Knowledge of international programs, strategies, donors and organizations strongly preferred.
- Demonstrated excellence in writing, editing and formatting for a variety of mediums.
- Self-starter able to active proactively and independently.
- Proven experience in social media, Web 2.0, and Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook, and desktop publishing applications a must. Knowledge of InDesign and Photoshop considered a plus. Photography and video editing skills very helpful.
- Demonstrated competence to assess priorities, manage a variety of activities in a time-sensitive environment, and meet deadlines with attention to detail and quality.
- Excellent coordination and administrative skills required.
- Must be a team player and able to maintain a flexible work manner and schedule.
- Excellent interpersonal skills and demonstrated sound judgment in handling confidential and sensitive matters with discretion.
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