Management Skills for New Supervisors
 Training on
Management Skills for New Supervisors
15-16 February 2014

Course Objective 
This training course will give you the crucial foundational skills to shift from being an individual contributor to a well-respected manager who can achieve team success. This interactive course helps new managers, or those with some experience, who want to further develop skills, learn and practice both people skills and management skills to develop good performance from the team.

Course contents
Module 1: Essential Skills for Supervisors

  • Expectations of your new role
  • Four basic functions: Planning, organizing, leading and controlling
  • Roles of managers
  • Successful managers’ attitude
Module 2: Effective Communication at Work
  • The communication process model
  • Communication strategies
  • Overcome barriers of communication
Module 3: Developing and Coaching for High Quality Performance
  • Effective strategies for developing subordinates
  • 10 qualities of a good coach
  • Coaching for top performers, average performers and poor performers
Module 4: Motivating Employees
  • Sources of motivation
  • Examine theories of motivation
  • Types of motivation
Module 5: Effective Delegation
  • Arts of delegation
  • Selecting tasks to delegate
  • Monitoring and checking progress
Module 6: Managing Work Performance
  • Process of managing work performance
  • Goal setting and task performance
  • Measuring performance
  • Five imperatives for managing work performance
Module 7: Managing Time Effectively
  • Key principles of effective time management
  • How to prioritize tasks
  • Steps to an effective meeting

Trainer Profile
Mr. Sophornmony Ung is a holder of MED in management and leadership from Charles Darwin University in Australia and MBA in Management from Norton University in Cambodia. Mr. Mony has had more than ten-year experience in giving lectures and training on various courses associated with management and leadership. His career development is interesting as he has advanced through different senior positions in a short period of time. For the last three years, he has moved up from vice-principal of a school to executive manager of an institution and to human resources manager of a group of companies. Currently, Mr. Mony is the chief of CEO secretariat of Westline Education Group (WEG), which runs The Westline School, The Northline School and Educational Development Institute (EDI). He is also the executive director of EDI, where he manages a variety of programs and services such as training, consulting, research, TESOL training, journalism training, and English Vocational training.

Who should attend?

This Management Skills for New Managers training course is aimed at recently appointed managers and anyone who is new to the role of managing /supervising people or who has been in the role for a while but has not had formal training.

Date:                15-16 February 2014
Venue:             Hotel/Restaurant (Phnom Penh)
Time:                8 am- 5 pm
Language:       Khmer
Fee:                 US$ 180
Early Bird:       US$ 160 for any reservations before February 05, 2014.(Exclude any taxes) 
The Fee includes: Lunch, Refreshments, Training Materials and Certificate of Participation.

Educational Development Institute (EDI)
#42, Street 205, Sangkat Tuol Svay Prey II, Khan Chamkarmon, Phnom Penh, Cambodia
Tel: 023 966 967/ 015 728 123/ 017 327 207/ 015 729 123/012 566 606/ 012 915 895/ 015 915 895
Email: / /

15-16 Feb
16 Feb
18-19 Feb
22-23 Feb




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Management Skills for New Supervisors
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