Professional Office Management and Secretarial Affairs

Training on
Professional Office Management and Secretarial Affairs 
(Best practices in Cambodia)
  Date: 14-15 December 2013                                 Venue: BONITA City Hotel
 Time: 8:00am-17:00pm                                        Language: Khmer/English

Without having a professional office management and secretary in place, the office is too messy and over pending tasks, but having a professional office management and secretary is an asset to an organization. He or she will be able to provide the link between an organization's various parts and ensures the smooth communication and transmission of information from one part to the other. Thus without a professional office management and secretary, an organization would not run professionally and smoothly.

Overall Objective
To improve knowledge, skills, critical thinking and professional manner in self-management, goal achievement, personal accountability, flexibility, resiliency and self-starting for effective administrative roles within an organization

Expected Outcome
  • You need to deepen on the roles and function of office management and secretary in the organization?
  • You need to develop administrative documentation for effective implementation?
  • You need to practice on how to arrange the meeting and event more effectively?
  • You need to practice on how to greet existing or potential customer effectively?
  • You need to practice developing filling management for your organization?
  • You need to follow of how to control inventory? Arrange the logistic?
  • You need to effectively manage your petty cash?  Develop quote, invoice, receipt and how to control them?

Course Outline
I. Roles and Function of Office Secretary in the Organization
II. Business Letter Writing (Khmer)
  • Letter Management
  • Office Communication
  • Transportation service
  • Introduction to type of letters
  • Forms of admin letter
  • Writing Business letter
III. Business Letter Writing (English)
VI. Office Management
  • Introduction to type of letters
  • Forms of admin letter
  • Writing Business letter
  • Office arrangement
  • Driving, cleaning, security management
  • Office environment
V. Filling Management
VI. Inventory Management
  • Developing Filling
  • Developing Filling Equipment’s
  • Developing Filling system
  • Inventory control
  • Basic budget planning
  • How  to develop quotes, invoice and  receipt 
 VII. Protocol and Reception
  • Greeting/reception
  • Arrange the meeting and minute taking
  • Official Uniform
  • Meal arrangement

Who should attend the course?
  • Administrative staffs (Administrative Officer, Assistant, Secretary, office management office, receptionist, customer service officer…)
  • Middle Managers in all fields of an organization (Non-profit, profit, private…), Directors or entrepreneurs of medium or mini-business
  • People who wish to have a job as professional administrative, Assistant, Secretary, and receptionist position.

Who is the trainer?
Mr. Sreang Pengleang has BBA and MBA in the field of management from BBU. He currently works for leading MFIs (HKL) as Head of Office Management of Administration Department. He has almost 7 years experiences on providing both Practical and Theory training to many universities levels, such as Human Resources Management, Office Management, Principle management, Introduction to business, Entrepreneurship and  time management and practical training to many companies and  NGOs on Effective Practical Administration management, Effective Practical human resources management, Administrative and Secretary affairs, Motivation Management, and  Effective Training  of trainer, and  etc. He had worked for 2 years’ experience with a microfinance institution as Head of Office Management Unit, also at Educational Institution for 8 years as Deputy Director, in charge of HR/Administration and Academy. He also attended many local and international practical training programs on Career planning, Methodology of teaching, organized by CAMSET, sponsored by Australia Aids, Empowering Leadership, Administration Management, Human Resource Management, Office Management skill and protocol.

Training Methodology
The training methodology will be focused on Experience Based and Participatory Approaches include: lecture, student-centered including brainstorming, role play, small group discussion with plenary presentation, plenary discussion, group work, team involvement in decision making, participants’ problems raised during the workshop for discussion, communication game and any other contributions will be held in high respect.

Training tools, materials and facilities
The LCD projector, flipcharts, posters, color papers, handouts, folders, pens, papers and other stationeries, especially, daily evaluation and final evaluation and other specific materials were used to present key learning concepts and structures and to make good environment for learning and to ensure the training run smoothly and efficiency.

What will be included with the training course?
  • Group photo of participants
  • Training materials
  • Certificates are awarded by LIFE
  • Including two lunches and four refreshment
Training Fee: US$ 69 per person.
Deadline Registration: 11 December 2013

If you register before deadline:
  • Get 5%- discount for sending 1- 2 staff
  • Get 10%- discount for sending 3-5 staff
  • Get 1 Free for sending more than 5 staff
SPECIAL OFFER: If you register one week before deadline: $59

More information
Tel:              023 6789 495, 093 777776
Add:            #45E, St 488, Sangkat Phsar Derm Thkov, Khan Chamkamorn
Email:          lifesuccess.asia@gmail.com / thomasphat168@gmail.com
Website:      www.lifesuccess.asia
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you register or apply!


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DATE
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14-15 Dec
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14-15 Dec
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