Essential Skills for New Appointed Manager

Professional Training Course on
Essential Skills for New Appointed Manager 
August 24-25 (Sat-Sun), 2013
Language: Khmer & English Language
(All the profit will go to support more than 400 kids and youths from various slum and poor remote areas in Cambodia! )

Today organization’s success is largely depends on its human capital in order to achieve the organizational performance and business strategic plan; especially, people are the most valuable asset. Thus, this program are meant to provide new appointed managers with the core knowledge and skills that they would need to lead and inspire their team well in a fast-paced environment and full of changes and challenges for today managers. 

At the end of this informative and practical training course, the participants will be able to:

  • Understand their roles as a Manager
  • Understand the best practice of leadership skill
  • Be able to motivate and lead their team towards high performance
  • Use effective problem solving and decision-making techniques
  • Learn the process of delegation and how to delegate effectively
  • Learn and practice key coaching techniques
  • Learn and practice key performance management

Course Contents

I. Career in Management 
  • Management roles
  • The challenges of new managers
II. Leadership and Motivation
  • Leadership quality
  • The difference between leader and manager
  • Understand the motivational factors
  • Create a winning motivated team
III. Communication for result
  • Communication process
  • Effective verbal and non-verbal communication
  • Written communication
IV. Decision Making and Problem Solving
  • Problem solving process
  • Understand the root causes of the problem
  • Practical remedies for best practice solution
V. Delegation
  • Process of delegation
  • When to delegate effectively
VI. Coaching for Excellence
  • Why do we coach staff?
  • Effective coaching techniques
VII. Performance Management
  • Effective Key Performance Indicator (KPI)
  • Appraisal process
  • SMART goal of performance management
Training Methodology
Presentation: Trainer will present the concerned subjects while participant is actively listening, and taking note. Participants will have opportunity to express their comment by asking questions and providing their personal answers.

Group discussion: Participants are assigned to work in small group by brainstorming, discussing, outlining, selecting, analyzing idea and it allows participants to contribute their idea/comments to the whole group, enable participants to respond and react to their contributions and allows individuals or group to summarize and/or raise their comment to the class as a whole.  

Role Play: Participants will have more opportunity to improve skills, attitudes, and perceptions in real situation, be creative and flexible with the actual condition also will assist participant to express their personal experience by role-playing.   

Activities: In order to facilitate the training period to be more active and in a friendly-environment, participant will be introduced with a variety of activities and allow participants to entertain, stimulate interest and alertness as well as recall of information and skills.

Case Studies: In order to assist participants to visualize what they have learnt into actual practice, many case studies will be introduced. Participants will have to work as a team to reflect their understanding.

Question and Answer: It encourages participants to discover their confusing and/or unclear part of the subjects and ask question to clarify while all participants could actively listen and absorb at the same time.

Trainer’s Credentials

Mr. Borey Lun brings with him over 11 years extensive experience in People Management; he views that human capital is the most valuable asset for all organizational success. Borey is currently working as Training and Service Quality Manager, for a leading commercial bank in Cambodia.

Prior to promoting to be Training and Service Quality Manager, he served as Assistant HR Manager in-charge of selection and recruitment process, staff capacity building and performance management; his specializations are strategic human resources management, training and development, interpersonal communication, leadership skill, effective time management, exceptional customer experience and so much more. Furthermore, he has more than 14 years practical experiences in training at the well-known universities and institutes namely Attitude Center For Education (ACE) American Academic Association (AAA), Pannasastra University of Cambodia (PUC), Cambodian University of Cambodia, University of Cambodia (UC), Beltie International Institute in the field of Business Management, Customer Relation Management, Administrative Skills, Public Speaking, Leadership Skills, Human Resources Management and Teaching Methodology.

Plus to his extensive experience, he used to work for Well-known International Institute as Branch Manager where he supervised more than 2,500 students and staff. His main responsibilities are to plan instructors’ schedule and number of staff needed so that the institute has sufficient staff to work effectively. Borey has attended many professional training programs visits included Thailand, Singapore, Malaysia and Vietnam; he is currently undertaking his Doctor of Business Administration (DBA).

Who should attend the course?

  • New appointed manager
  • HR practitioners 
  • Anyone who is making the transition from staff to management. 
  • Those in management positions but lacking formal management training. 
  • People who are contemplating a career in management and are seeking a broader Knowledge base.

What will be included in the training course?

  • lunch and 4 times Refreshment
  • Group Photo of Participants
  • Training material
  • Certificate Awarded By: ACE

Training Fee: USD 69 per person (7% discount for the first ten early birds registration to the training before 12 August, 5% discount of group of 2 or more people registration, 5% discount for ACE Alumni)

Location: #144EF, Street 143, Boueng Keng Kang III, Chamkar Morn, Phnom Penh
Tel:           092 142 606 / 023 63 22 093/098 245 585
Deadline: August 22, 2013
Only 30 seats are available per training
Please mention "www.Cambodiajobs.Biz" where you saw the ad when you register or apply!



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Cambodia Jobs: Essential Skills for New Appointed Manager
Essential Skills for New Appointed Manager
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