Professional Training Course on
Professional Writing Skills at Work
27-28 (Sat-Sun) April 2013
Course is delivered Khmer & English Language
Please think how much of your time is spent writing emails, letters and reports each week. Does writing come naturally to you or do you hesitate, stumble and lose time trying to put your words together?
Think about the people who read your documents – are you convinced they are getting the message you want them to get? Poorly written communication can damage your organization’s image and lose your business. This highly interactive 2-day workshop is designed to help you improve writing skills including preparation, organization, understanding the needs of the reader, avoiding common grammar, spelling mistakes and basic editing. Throughout the days, participants will have the opportunity to work on documents they have developed or will need to develop for real world business purposes.
Objectives
At the end of this informative and critical training course, the participants will be able to:
- Learn to apply business letters at work
- Learn and practice paragraph writing skills
- Update and improve your business writing skills for more effective and persuasive letters, memos and e-mails
- Learn to structure your sentences for greater impact
- Organize your documents with your readers’ needs in mind
- Create reader-friendly layouts to highlight important information
- Edit your writing for clarity and ease of reading
- Substitute heavy, confusing phrases with simple language
- Practice strong verbs to improve writing
- Understand the proofreading techniques
- Learn to avoid archaic expressions
Course Contents
I. Plan First, Write Later
- Organize your thoughts and content with your audience in mind. What is it that you are trying to say and how best to say it means knowing your message and your audience?
II. Paragraph Writing
- Paragraph definition
- Paragraph structure
- How to write a buy-in paragraph
- Real practice of paragraph writing
III. Business Letter Writing
- Understand 4 keys to effective business writing
- Know the components of effective business letters
- Learn the practical steps of business writing
- Make good impression on your business letter
- Learn and practice key proofreading methods
IV. Sales Letter Writing
- Key prospects in sales letters
- The 4 A’s of Sales Letters
- Real practice of Sales Letters
V. Memo Writing
- Know the memo functions
- Learn the vital points of writing an effective memo
- Real practice of Memo writing
VI. Email Writing – Today’s letter
- Understand the practical tools in writing buy-in email
- Learn to cover netiquette, email layout and how to avoid email pitfalls
- Real practice of Email writing
VII. Minutes Writing
- Understand the importance of minutes writing
- Step in writing effective minutes
- Dos & Don'ts of minutes writing
VIII. The Art of Plain English
- Use plain, user friendly English that leaves your audience with no doubt as to what you are saying
- Learn to avoid archaic expressions with appendixes
Training Methodology
Presentation: Trainer will present the concerned subjects while the participants are actively listening, and taking notes. Participants will have the opportunity to express their comments or concerns by asking questions and providing their personal answers.
Group discussion: Participants are assigned to work in small groups to brainstorm, discuss, outline, select, analyze ideas and allow participants to contribute their ideas comments to the whole group, enable participants to respond and react to their contributions and allow individuals or group to summarize and/or raise their comment to the class as a whole.
Role Play: Participants will have more opportunity to improve skills, attitudes, and perceptions in real situation, be creative and flexible with the actual condition and also will assist participants to try and express their personal experience by role-playing…etc.
Activities: In order for the training period to be more active in a friendly environment, participants will be introduced to a variety of activities and urge participants to entertain, stimulate interest and stimulate alertness as well as recall of information and skills.
Case Studies: In order to assist participants and to visualize what they have learnt into actual practice, many case studies will be introduced. Participants will have to work as a team to reflect their understanding.
Question and Answer: This encourages participants to discover their confusing and/or unclear part of the subjects and ask questions to clarify while all participants could actively listen and absorb at the same time.
Trainer’s Credentials
Mr. Borey Lun has over 11 years extensive experience in People Management; he views that effective managers must possess strong communication skills both verbal and written in order to inspire their employees’ heart. Borey is currently working as Training and Service Quality Manager, for a leading commercial bank in Cambodia.
Prior to promoting to be Training and Service Quality Manager, he served as Assistant HR Manager in-charge of selection and recruitment process, staff capacity building and performance management; his specializations are strategic human resources management, training and development, interpersonal communication, leadership skill, effective time management, exceptional customer experience and so much more. Furthermore, he has more than 14 years practical experiences in training at the well-known universities and institutes namely Attitude Center For Education (ACE) American Academic Association (AAA), Pannasastra University of Cambodia (PUC), Cambodian University of Cambodia, University of Cambodia (UC), Beltie International Institute in the field of Business Management, Customer Relation Management, Administrative Skills, Public Speaking, Leadership Skills, Human Resources Management and Teaching Methodology.
Plus to his extensive experience, he used to work for Beltie International Institute as Branch Manager where he supervised more than 2,500 students and staff. His main responsibilities are to plan instructors’ schedule and number of staff needed so that the institute has sufficient staff to work effectively. Borey has attended many professional training programs visits included Thailand, Singapore, Malaysia and Vietnam; he is currently undertaking his Doctor of Business Administration (DBA).
Who should attend the course?
- Managers
- Administrative Officer
- Sale representatives
- Personal Assistant
- Customer Service Officer
- Anyone who is making the transition from staff to management.
- Those who lack of formal writing skills at work
What will be included in the training course?
- lunch and 4 times Refreshment
- Group Photo of Participants
- Training material
- Certificate Awarded By: ACE
Training Fee: USD 65.00 per person (7% discount for the first ten early birds registration to the training before 18th April, 5% discount of group of 2 or more people registration, 5% discount for ACE Alumni)
Registration
Location:
#144EF, Street 143, Boueng Keng Kang III,
Chamkar Morn, Phnom Penh
Tel: 092 142 606 / 023 63
22 093/098 245 585
E-mail:
attitudeeducation@gmail.com
Deadline: April 25, 2013 Only 30 seats are available per training
All the profit will go to support more than 400 kids and youths from various slum and poor remote areas in Cambodia!
