Certification Specialist

Certification Specialist, CPG

Location: Oakland/SF Bay HQ
Job Term: Regular
Duration: Full-time


Certification Specialist, CPG
Joining our team at Fair Trade USA means you’ll be improving the lives of farming families around the world.  It’s rewarding in so many ways – we’re impactful, we’re entrepreneurial, and we’re fun.
Position Overview:
Working directly with the Certification Senior Manager and collaborating with the entire Certification Team, this position is responsible for Fair Trade USA’s certification process within the Grocery & Ingredients program, working primarily with consumer packaged goods (CPG).  The mission of Fair Trade USA's Certification Department is to ensure the Fair Trade CertifiedTM guarantee throughout each product’s chain of custody.
Primary Duties & Responsibilities:
  • Manage certification relationships with Fair Trade partners primarily via phone and email.
  • Collect data from partners to validate their supply chain at a transactional and aggregate level; some overlap with other accounts and team members required for companies trading in multiple product categories.
  • Execute chain of custody audits across accounts and implement corrective action procedures.
  • Track trade flows and provide analysis of buying patterns and compliance issues.
  • Manage oversight of data within spreadsheets, database and supporting documentation.
  • Provide input into overall partner relationship and product management through collaboration across internal functions.
  • Analyze and address issues of non-compliance with certification criteria directly with businesses, particularly for accounts which represent the highest risk to the Fair Trade Certified label.
  • Provide analysis and advice to management on top priority accounts and products.
  • Work effectively as a team member, supporting peers and providing insights to improve service and the workplace.
  • A Bachelor’s or equivalent experience
  • Must have a minimum of 2 years of professional work experience, preferably in relationship management, business, economic analysis, supply chain management, or international trade 
  • Must be proficient in Microsoft Office (Word and most notably Excel)
  • Exceptional oral and written communication skills  
  • Must be detail-oriented, logical, systematic, methodical, highly organized, able to problem solve and often work autonomously
  • Experience with auditing, reconciling, collecting, and analyzing data and reports are desired.
  • Demonstrated ability to be flexible, adaptable and able to multi-task
Fair Trade USA is a non-profit, mission-driven organization that tackles social and environmental sustainability with an innovative, entrepreneurial approach.  We empower farmers and workers to fight poverty, improve the lives of their communities, and protect the environment.  We are the leading independent, third-party certifier of Fair Trade products in the United States.  

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Cambodia Jobs: Certification Specialist
Certification Specialist
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