Modern Supervisory Practice

Professional Training Workshop On

Modern Supervisory Practice

27- 28 August 2012 (2days)

Training Information:

Course Title   : Modern Supervisory Practice

Language       : instruction in Khmer but slide presentation and handouts are in English

Date                : 27 - 28 August 2012 (2 days)

Time                : 8:00 am – 5:00 pm

Venue             : Eden Park

Who should attend?
The course is designed for Manager, Team Leaders, supervisors, executives, managers and anyone with staff responsibilities or those about to undertake them in the NGOs, company and MFIs. 

Course Objectives
By the end of 2 days professional training workshop the participants will be able to:

• Define Role and responsibility of Supervisor
• Explain the method for Building and Managing an effective team
• Explain the staffing techniques in Human recourse Management
• Explain the key tool and strategy to Manage and coach problematic people
• Keys for successful supervisor

Course Contents

I:   Supervisory Power

1. Supervisor Power and techniques
2. Supervisor’s job and the keys to success.
3. Definition of Effective Supervision
4. Essential Skills for the effective supervisors
5. Management function (Planning, Organizing, Leading, and Controlling)
6. Personal Effectiveness of a Supervisor
7. Strategies for success

II: Building and Managing an effective team

1. Teams Building and Take Care
2. SCORE model for team building
3. Setting Expectation for your TEAM
4. Team Meeting
5. Providing job instruction to the team
6. Providing and getting performance feedback

III: Staffing

1. Performance management process
2. USE Supervision Tips in work place
3. USE S.M.A.R.T GOALS
4. Giving Positive Feedback to your subordinate
5. Handling Performance Problem
6. Staying Flexible
7. Performance Management & Performance Improvement
8. 360 º PERFORMANCE APPRAISAL
9. A Good Performance Management System
10. Strategies for Success

IV: Coaching process, and how to use coaching skills

1. On the Job training techniques
2. Effective Coaching Techniques
3. The Formal Coaching Process
4. Unsuccessful coaching techniques
5. Strategies for Success

V: How to be successful supervisor

1. Leadership
2. Managing change
3. Characteristic of Successful Supervisor

Who is the facilitator?
Mr. Oul Van (MBA from Australia)
(Specialties: Marketing, Management and Business Development)
Mr. OUL Van is currently working as a Business Consultant and Business advisor for many Business consultant and training organizations in Cambodia, a Consultant for International Training & Management Solutions and a Professional Trainer for UNCTAD/WTO, MPDF & Cam Edge Training Program. He also helps the training of PMCC as Associate Trainer as well. Mr. OUL Van has more than 15 years of training experience in the field of Sales, Marketing and Management in public and private sectors. He also has experience in academic and corporate training programs at many local universities in Cambodia. He has done well with a Business Consultant for International Training Center (ITC, UNCTAD/WTO, base in Switzerland) that has 135 Business Consultancy organizations around the world.  Mr. Van is also one of successful entrepreneur for his own business (Line management group Co., Ltd. Group of Line Management Stationery, Bayon Book Center and Sunflower Printing house).  Van has a high sense of responsibility for a wide spectrum of business activities and has valuable hands‐on experience of setting up and developing new businesses. With high distinction, he holds an MBA from CharlesSturt University, Australia and got Professional trainer of trade from Canada.

Training Methodology
This module is interactive and practical. Activities like mini-lecturer, group discussions, games, role plays, experience activities and presentations will be used to assist participants to learn better.

Training tools, materials and facilities
The LCD projector, flipcharts, posters, color papers, handouts, folders, pens, papers and other stationeries, especially, daily evaluation and final evaluation and other specific materials were used to present key learning concepts and structures and to make good environment for learning and to ensure the training run smoothly and efficiency.

Registration and Payment:

• Training Fee: 149$
• Free: Training Hand book, Handouts, snacks, lunch and certificate (successful participants)
• Deadline Registration: 22 August 2012

SPECIAL DELIVERY: If you register before deadline:

• Get 5%- discount for sending 1- 2 staff
• Get 10%- discount for sending 3-5 staff
• Get 1 Free for sending than 5 staff

Please book your seat now! First come First served!

For more information or registration:  

Ms Sorn Sambo, training coordinator, Tel: 023 69 24 911
#134 AE1, St 430, TuolTum Pong2, Chamcamorn, Phnom Penh.
Mr Neang Rithy, Managing Director, HP: 012 43 36 23.
Email: pmcc@pmcc-cambodia.org /  pmcc_organization@yahoo.com
Website: www.pmcc-cambodia.org