Training On “Successful Work through Effective Delegation” _ 23-24 February 2012

  Training On

“Successful Work through Effective Delegation”

23-24 February 2012, Phnom Penh

Training Information:

• Date                       : 23-24 February 2012 (2 days)
• Deadline Register : 17 February 2012
• Venue                     : Hotel/ Restaurant (Located in Phnom Penh)
• Language               : Khmer

Training Fee:

• 100 $ for Members
• 130$ for Non-members

          (Lunch, Refreshment, Course Materials, Group Photo and certificate of attended)


Note:  5%- Discount, if you register before deadline

          10%- Discount, if you send 3-4 staffs to attend one course
          Get one Free, if you send 5 staffs to attend one course.

OVERALL AIMS:
After the course, participants will be able to:

• Explain how delegation can benefit managers.
• Delegate effectively, following the seven steps of delegation.

Course Content

DAY 1
TIME	TOPIC	OBJECTIVE	ACTIVITY
08:00-10:00	BUILDING THE CONCEPT OF DELEGATION	-Apply the concepts to delegate his tasks to accomplish the work.	-Look at the picture of an overloaded truck  going to cross a bridge; discuss the concepts about delegating tasks
10:00 - 10:15	MORNING BREAK
10:15 – 12:00	DELEGATING & ASSIGNING TASKS	-Distinguish between the “Delegation” and “Assignment” -Who is responsible for the results: (a) A delegates tasks to B: A should be responsible for the results. (b) A assigns tasks to B: B should be responsible for the results. -Recognize the need to delegate; Reasons for people not to delegate -Recognize more clearly the benefits of delegation	-Case study: Read the cases and distinguish between the “Delegation” and “Assignment” focus on the responsibility of the results. -Open discussion “Why people don’t like to delegate their work to others?” -Read each sentence; and give objection for each sentence
12:00 – 1:00	LUNCH
1:00 – 15:00	AUTHORITY AND RESPONSIBILITY	-Apply the concepts of authority and responsibility: (a) Responsibility in delegating: task & results (b) Delegation and Authority: Use resources and assess results	-Discuss the concepts of authority and responsibility
15:00 - 15:15	AFTERNOON BREAK
15:15 – 17:00	DOES DELEGATING MAKE SENSE?	-Apply the three Key Issues Associated With Organizing/Delegating a) Responsibility b) Authority c) Accountability -Apply the ways to make staff accountable: verbal, reporting, meeting one to one	-Read the case study and identify the three keys issues. -Case study: Read the case about a supervisor and discuss the three key: issues a) Responsibility b) Authority c) Accountability
DAY 2
TIME	TOPIC	OBJECTIVE	ACTIVITY
08:00-10:00	PLANNING FOR DELEGATION	-Apply the seven steps for delegating: Defining delegation aim Defining tasks to delegate Select people to delegate Make plan for delegation: 1) Objectives 2) Task name & expected result 3) Define responsibility and authority 4) Work procedures 5) Plan for informing others 6) Plan for evaluation and feedbacks Implementing delegation Inform other people: (cooperate tasks) Give feedback: (make sure tasks follow plan and on schedule)	(a) Case study: read the case and define aim (b) Read: to do list and select tasks. (c) Read different staff’s profile and select people to delegate. (d) Choose one task from to do list; and make a plan for delegation. (e) Role play: a delegator select tasks and responsibilities to delegate; and a delegate plays role naturally (f) Discuss reasons to inform people who involve with tasks (g) Discuss reasons to follow up the tasks.
10:00 - 10:15	MORNING BREAK
10:15 – 12:00	PLANNING FOR DELEGATION	-Apply the seven steps for delegating: Defining delegation aim Defining tasks to delegate Select people to delegate	-Role play: A supervisor has been so busy on other projects and he has not had time to visit the provincial offices. He asked a staff member to be in charge of the project. - Assess your department on a) Responsibility b) Authority c) Accountability
12:00 – 1:00	LUNCH
1:00 – 15:00	DELEGATION AND MOTIVATION	-Show advantages of delegation towards motivation: (a) Motivation is the manager’s responsibility. (b) Delegation is a way to motivate	- Read the statements on motivation; then group give two ideas about motivation.
15:00 - 15:15	AFTERNOON BREAK
15:15 – 17:00	ACTION PLAN	-Choose 1 to 3 content points that they really understand and need to apply in their present job to get new results: (a)    The content points that will apply in the job. (b)   The benefits that will get for myself and for our business after successful application. (c)    The obstacles that encounter when apply these learning points and ways to overcome them. (d) The results will be evaluated.	- Individual completes action plan form

TARGET PARTICIPANTS:
The course is designed for supervisors, business owners, Managers of small and medium sized enterprises.

Trainers’ Profile: Mr. Meng Seng Heng
Mr. Meng attended English training of trainers conducted at US Embassy in Phnom Penh, Training of Teaching and Learning English trough ICT organized by UNESCO/JFIT at Faculty of Pedagogy Phnom Penh, Training of Master trainers program, Training of Trainers (ToT) course of Training Delivery Skills on Business Edge program at Imperial Garden Hotel and Sunway Hotel, Phnom Penh organized by Mekong Private Development Facility (MPDF).

He conducted CamTESOL courses on Reading Skills, Giving Instructions, Methodology Corner, Self-Assessment of Teaching the English Language, Typical Standard of Presentation Practice and Production Lesson Plan and Design English for Specific Purposes (ESP) Courses Syllabus organized by Cambodian TESOL at National Institute of Education (NIE), Royal University of Phnom Penh (RUPP), Pannasatra University, Phnom Penh and Hotel Inter-Continental Phnom Penh.

For his employment and training courses, he has worked as a trainer delivering various skills such as Communication Interpersonal Skill , Team Building skills, Presentation Skills, Quality Control of TB Laboratory Network, Report Writing Skills, Effective Management Skills, Quality Selling & Service Handling skill, Supervisory Skills/Delegating Effectively, Time Management Skills, Business letter writing skills, Customer Service Communication Skills, for British American Tobacco Cambodia (BATC), Japan International Cooperation Agency (JICA), United Nations Educational, Scientific and Cultural Organization (UNESCO), New Island Clothing garment factory (NIC), A Training Institute for Managers of Organizations Working for the Development of Cambodia (Known as VBNK), Khmer Youth Association (KYA), United Nations Development Programme (UNDP), Mekong Private Development Facility (MPDF), Cambodia Institute of Banking (CIB), International Training Management Solutions (ITMS), CINTRI, NOKIA KThong Huot Telecom Co., Ltd, CAMSHIN SINAWATRA, Cambridge Education (CamEd) Co., Ltd, International Organization for Migration (IOM), Ministry of Health (MOH)/ World Health Organization (WHO), Cambodian Airport Management Services (CAMS) Pochentong International Airport, PRASAC II (Svay Rieang province, European Commission (EC), The Council for Development of Cambodia (CDC), Family Health International (FHI), Hope School and International School of Phnom Penh (ISPP), Telecom Cambodia, Microfinance Institutions and other various national and International NGOs and Companies.

Mr. Meng Seng Heng pursued his bachelor degree of Education in Cultural Studies, Literature, Foundations of Education and Applied Linguistics at Royal University of Phnom Penh (UPP) in Cambodia and completed Summer Study of the United States Institute at University of Illinois in Chicago (USA) specializing in Art, Literature, Law, Political Systems, Education, Music, Culture and Society and on-site field trip. He also completed pedagogy of English/Khmer language Teacher Trainer Program at Faculty of Pedagogy, English Language Teacher Training Course/on-job training at Kandal Regional Teacher Training Center (KRTTC): run by CAMSET / MoEYS and Professional Training for Teachers of English in UK.

Training Methodology:

The following methods will be used during the course: open discussions, case studies, brainstorming and mini-lectures.

For Registration, Please: http://www.cma-network.org/drupal/TrainingRegistration
   
Seat are limited, please book your seat now. For more information, please feel free to contact us as below address:

Cambodia Microfinance Association
Address: #69, St. Boerk Thmei, Sangkat Tomnup toek, Khan Chamkar Morn, Phnom Penh, Cambodia
Tel: 023 219 406/ 011 795 625/ 092 1234 36
Email: ata@cma-network.org / tm@cma-network.org
Website:  www.cma-network.org 

Training On “Successful Work through Effective Delegation” _ 23-24 February 2012
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