Research Officer at Thaneakea Phum (Cambodia) Ltd _Deadline: 28-Dec-2011

Thaneakea Phum (Cambodia) Ltd (TPC) is a leading microfinance institution (MFI) in Cambodia currently serving over 90,000 clients. TPC's mission is to provide poor, rural men and women with economic opportunities to transform the quality of their lives and their communities through the provision of effective, sustainable and client empowering financial services. TPC is owned by Developing World Markets (DWM); DWM is a USA-based socially responsible financial services group that primarily invests in microfinance institutions to promote economic and social development.

TPC is seeking qualified candidate to fill the position of Research Officer for Head Officer. Under direct supervision of Marketing and Research Specialist and maintains regular contact with the management and staff of the Head Office and the Branch Offices, particularly Chief Operations Officer, and Branch Managers.

Job Location: Head Office ( Phnom Penh )

Duties and Responsibilities :

• Develop a variety of questionnaires, prepare research proposals and produce research reports.
• Analyze pricing position of TPC Loan products
• Conduct surveys/research on clients and the market such as client satisfaction surveys, client exit surveys, market positioning (including brand awareness) and client impact.
• Develop research reports with recommendations in order to improve the financial services offered by TPC.
• Gather information on microfinance industry to update the Loan and Savings Product Matrix Report.
• Carry out on-going monitoring and reporting of TPC market share in the Cambodian microfinance sector.
• Collect and present the necessary data and information needed in the establishment of marketing and product development projects.
• Assist in the development and implementation of TPC Marketing Plan and strategy.
• Assist in the development and ongoing refinement of marketing and research guidelines.
• Other duties and responsibilities that may be assigned.

Qualification Requirements :

• At least bachelor’s degree with strong Research background or related field
• Minimum of two-year survey and research experience or marketing tasks
• Good report writing skills
• Good communication skills (able to read and write in English and Khmer)
• Good computer skills (MS Word, Excel, Power Point, SPSS or other statistic applications)
• Good interpersonal skills, and
• Ability to work under pressure and with minimum supervision in both office and field

Interested candidates should send an application form including a detailed CV and Cover Letter to #94, Street 360, Sangkat Boeung kengkang III, Khan Chamkarmorn, Phnom Penh.or Email: hrd@tpc.com.kh before Wednesday, December 28, 2011.