Practical Office Management and Administrative Skills _22-23 October 2011

 

Practical Office Management and Administrative Skills

 Date: 22-23 October 2011

Time: 8:00-17:00
Venue: Hotel
Language: Khmer

OBJECTIVE:

• To enhance the office staff’s ability to manage and or- ganize office effectively and professionally:
• File in the proper way and filing standard;
• Develop an appropriate office management strat- egy;
• Design an effective environment for a general of- fice area;
• Design an efficient layout for a general office area;
• Develop an appropriate philosophy regarding the important role communication plays in administrative office management

TARGET PARTICIPANTS:
Supervisors and executives who are in charge of or involved in office organization and management.

FEE:

• Direct Member USD 150
• Indirect-member USD 180**
• Non Member USD 200

**Indirect member= Member of GMAC, BBAC, IBC, MBCC, ACRA and CMA
(Lunch, coffee breaks, Certificate, and materials included)

COURSE CONTENTS

I. FLIE MANAGEMENT

• Record Management
• Storing Records
• Filing Equipment
• Filing System

II. THE MANAGERIAL PROCESS

• Administrative Office Management Function
• A career in Administrative office Management
• The administrative office Manager

III. ORGANIZING PROCESS

• Organizational Principles
• Organization Versus
• Decentralization
• Organizational chart
• Information Organization

IV. THE COMMUNICATION PROCESS

• Elements of Communication Process
• The flow of communication
• Nonverbal Communication
• Barriers to Effective Communication
• Development of listening Skills

V. OFFICE LAYOUT

• The preliminary planning
• Costing of office Space
• Open office concept
• Principles of Effective Layout
• Preparing the Layout

VI. OFFICE EQUIPMENT

• The healthy Office Environment
• Lighting
• Colour
• Noise Control
• Conditioning the air
• Music
• Conservation of energy in the offices
• Office Security

TRAINER

Prof. SENG Bunthoeun (LL.M, MEd. TESOL, LL.B, BA-His)
(Specialties: Administrative and Secretary Affairs)
SENG Bunthoeun is a Vice Rector for National University of Management (NUM). His teaching specialties are professional office management, and secretary and administrative affairs. His career is a blend of both academic and practical experience in these fields and includes extensive management, law, and teaching skills for years. In his education background, Bunthoeun took his Master of Art in Law, Master of Education in TESOL; and he successfully hold a Bachelor Degree of History.

Further information about course details, please visit our website at www.camfeba.com
Registration, please contact Mr. Prim Somony at 012 401 333 or 023 222 186
E-mail: training@camfeba.com
FIRST COME, FIRST SERVED!