LEADERSHIP
AND DEVELOPMENT CENTER is pleased to
share with you an exciting program that will greatly benefit you & your
organization
Course
Title: CUSTOMER SATISFACTION
Language:
Khmer
Venue:
HOTEL CAMBODIANA, Tonlé Mekong Room.
Duration:
1 Day (8 Hours)
Date:
17th November 2011
Time:
08:30 – 17:30
Admission Fee:
USD 79
Free:
Coffee Breaks, Lunch, Training Materials and Certificate of Completion from LDC
WHAT MAKES THE PROGRAM OUTSTANDING
Through
this workshop, participants will be able to:
-
Spend time effectively with customers
-
Learn how to win customers’ hearts
-
Learn how to get customers before they took off
-
Learn how to close a deal before the deal is off
-
Learn how to sell and satisfy customers by using telecommunication
-
Use coaching and mentoring techniques that can sell effectively
-
Empower your team for greater result with SMARTEST GOAL
-
Have a fun filled time with activities that highly motivated your team
-
Use a company culture to meet the customers’ satisfaction
WHO SHOULD JOIN?
This
program is suitable for individuals who need to satisfy their customers in both
private and public sectors including directors,
senior executives, managers and executives plus those seeking to develop the
competencies to achieve breakthrough
result with customers.
METHODOLOGY:
Practice
session, role-plays, videos, case studies, group discussion, observation, group
activities, game, and feedback giving.
For any further
queries, pls feel free to contact Mr. Kent - 077 861168/ Email: kent@ldcasia.com
With Best
Regards,
Leadership
& Development Center
#1B20, St. Rusian
Blvd, Sangkat Sras Chork,
Khan Daun Penh,
Phnom Penh, Cambodia.
Tel: 855-23 555
0505
Fax: 855-23 224
598
Email: training@ldcasia.com
