Training On Effective Business Negotiation Skill _ 06-07 October 2011

Training On
“Effective Business Negotiation Skill”
 

Date: 06-07 October 2011

 

Training Information:
Date    : 06-07 October 2011 (2 days)
Time    : 8:30am-5:00pm
Deadline Register: 30 September 2011
Venue: Hotel/ Restaurant (Located in Phnom Penh)

Training Fee:

• 120 $ for Members (MFIs license, CCSF and VDA)
• 150$ for Non-members

          (Lunch, Refreshment, Course Material and certificate of attended)

Note:

• 5%- Discount, if you register before deadline
• 10%- Discount, if you send 3-4 staffs to attend one course
• Get 1 Free, if you send 5 staffs to attend one course.

Course Objective:
Effective Communication takes real skill. These communication skills have to be developed, honed and added to on an on-going basis. They are the heart of interpersonal skills and the greater your awareness of how it all works, the more effective your communication will be. Our work on communication skills training includes influencing, negotiation, making an impact, dealing with conflict and difficult people - really, anything that has to do with people dealing with other people with far more confidence, assurance and authenticity.

At the end of the course, participants will also able to negotiate effectively and achieve expected outcomes.

Course Content

1. Nature of communication

• Nature of Communication
• The elements of communication process
• the factors that influence the communication process
• Forms of communication
• Channels of communication at work
• The art of listening

2. What is a Negotiation?

• The Pre-Negotiation Planning Phase
• Are you a Motivated Negotiator?
• Practical Models and Strategies for negotiation
• Negotiation Basics
• Negotiating Styles
• Identifying the Main Traps to Effective Negotiating
• Emotional Intelligence in the process of negotiation

3. Negotiation Principle

• Principle 1: Separate the People from the Problem
• Principle 2: Focus on Interests, Not Positions
• Principle 3: Invent Options for Mutual Gain
• Principle 4: Insist on Objective Criteria

4. Effective Negotiation

• Stages of Negotiation
• Proposal preparation
• Debate
• Bargaining techniques
• The Bargaining Zone
• A Win-Win Approach

5. Closing Negotiation

• Common Negotiating Mistakes
• Negotiating by Email
• A Good Negotiator
• A Poor Negotiator

6. Conflict Management

• Understanding conflict
• Managing your anger
• Solving conflict

Target learners:
Managers, Supervisors and Executives

Trainers’ Profile:
Mr. Oul Van (BBA, MBA)
(Specialties: Marketing and Business Development)
OUL Van has considerable experience as a consultant and trainer in field of effective selling skills to develop selling and servicing for sale staff such as Cambodia Brewery Limited (Tiger Beer Company. In term of marketing, Mr. Van has over 9 year experience in sale and marketing responsible for all aspects of marketing and selling. He also has experience in academic and corporate training programs at private companies and universities. Plus to very professional experience, Mr. Van earned his MBA of Management from CHARLES STURT UNIVERSITY (Australia, MFE) and hold Bachelor of Business Administration in field of Marketing from National University of Management, Cambodia.

Training Methodology:
We will provide water resource HRM learners and stakeholders with access to a range of practical tools for collaborative HR planning and would be an excellent interface to provide access to these proposed Education and Training resources. In the interim, resources emerging from the project that are potentially useful for educators and trainers will be made activities during the training event as follow:

• Open Discussion
• Case Study
• Role Play
• Brainstorm
• Mini-lecture
• Group activity

For Registration, Please: http://www.cma-network.org/drupal/TrainingRegistration

Seat are limited, please book your seat now. For more information, please feel free to contact us as below address:

Cambodia Microfinance Association
Address: #69, St. Boerk Thmei, Sangkat Tomnup toek, Khan Chamkar Morn, Phnom Penh, Cambodia
Tel: 023 219 406/ 011 795 625/ 092 1234 36/ 061 333 334
Email: ata@cma-network.org / tm@cma-network.org
Website: www.cma-network.org