SPECIAL TRAINING SEMINAR
“EFFECTIVE SELLING SKILLS”
Course Title : EFFECTIVE SELLING SKILLS
Language of Instruction : Khmer
Venue : Sunway Hotel
Duration : 2 Days (16 Hours)
Date : 8th & 9th September 2011
Time : 08:30 – 17:30
Admission Fee : USD169.00 booking before 3rd September 2011
(after that the investment cost will be $199 per participant).
Free : Coffee Breaks, Lunch, Training Materials and Certificate of
Attendance from OXCEL.
Group booking : 5 persons will get one free.
Please notice that we have only 11 seats available so far. So do not wait book your seats now!.
For more information/ registration, please feel free to contact us.
OXCEL (CAMBODIA) CO., LTD
The Cambodia Representative Office of The Oxford Centre For Leadership (OXCEL, UK) | No. 74, Street No.360, Sangkat Boeung Keng Kang III, Khan Chamkarmorn, Phnom Penh, Kingdom of Cambodia| Cell Phone: |015-959595 | 012-225252 | Tel: 023-216313 | 023-987545| Fax: 023-993876 | E-mail: info@oxcelcambodia.com | Website: www.oxcelcambodia.com | For OXCEL Live DVDs: www.oxceldvd.com | F: www.facebook.com/oxcelcambodia
EFFECTIVE SELLING SKILLS
PURPOSE
Our purpose is to ensure that our value clients have the top performance sales teams. They need to successfully execute their sales goals and build long lasting, profitable relationships with customers.
TRAINING COURSE DESCRIPTION
The question is, “Are you closing enough sales”? Or “Are you achieving your sales objective”? It would be surprising if your answer is “Yes”. Even the giant and best sales company in the world will tell you that there is always a room for improvement. Don’t we all want to sell more?
No matter what business you are in, who your customers are, or what size of your business is (large or small), the fact is that you need a solid sales training program. Whether your company is in FMCG, Industrial products, retail or any other area, without any sort of sales development training in place, your business will face a difficulty to move forward in a complicated and competitive market environment or founder.
LEARNING OUTCOMES
By the end of this training course, participants will be able to:
- Identify what selling skills are.
- Value why selling skills are important.
- Understand the elements of each of the selling skills and
- Help you as a sales person to apply each of the selling skills effectively to achieve your sales objectives.
COURSE STRUCTURE
- A combination of lectures, Roles play and learning game, Real life Videos.
WHO SHOULD ATTEND
- All Sales Personnel (Salesmen, Sales rep., Sales sup., Sales Executive, Sales Manager and those who pursue effective selling skills)
COURSE OUTLINE
Module1: Introduction to selling
- What is selling?
- The role of sales Vs. the role of marketing
- The 3-tasks of personnel’s selling
- Type of salesperson
- The professional salesperson
- Rules to remember to be successful in sales
- Main characteristics of sales career failures
- The six step selling process
Module 2: Prospecting & Qualifying
- Purpose of prospecting
- Qualifying customer
- Identifying Customer
- Sourcing of prospect
- Planning to approach
Module 3: Approach
- The Meeting & Greeting
- Introducing
- Making a great first impression
- Body Language
- Communicating in selling
Module 4: Sales presentation
- What is a sales presentation?
- How to prepare and develop effective sales presentation
- KISS- Presentation
- The Mercuri philosophy of selling
- Feature Presentation
- Benefit List
Module 5: Handle Objection
- Why do customers make objection?
- Why sales people fear objection?
- How to deal with objection
- The most common objection
- Used empathy statement - When you get any objection
- The 3 responses you can use for any objection
Module 6: Close the sales
The 3 excellent techniques to ask for order:
- Invitational close
- Directive close or Assumption close
- Authorization Close
Module 7: Follow-up
The importance of follow-up
Trainer’s Profile – Mr. TES CHAMROEUN
OXCEL CERTIFIED TRAINER
Mr.Chamroeun- a highly successful sales professionals from FMCG and Retail sales industry. Mr Chamroeun, Certified senior MBA,BBA from National University of Management, and have more than15 years of working experience with multi-National Company in the area of sales, distribution, and in house sales forces training with a proven track record of success.
Our clients range from private sector to NGO partners such as Microsoft Cambodia, RACHA, CARE,FHI, Commercial Asia Co.,Ltd, KAH Hock PTE LTD,PSI, Unilever, Sunway Hotel, Phnom Penh Hotel, Zeullig Pharma, Pharma Trade Channel Head, Interbev International, PPT Inter Trade Co Ltd, Khmer Food, FTB Bank, Phnom Penh Hotel, Royal Cambodian Limousine Service, Prasac MFI, Rieckermann Cambodia Co Ltd, Jardme schindler Cambodia, Core Fitness Center, GERES Cambodia, Amret Microfinance, World Vision, Les Celliers D’Asia, Sathapana Microfinance, United Pharma, World Wide Garage, Allson Angkor Paradise Hotel, TKH, Hung Hiep Co Ltd, Pharma Product Manufactury, Hatha Kasekor Limited and Dufry....ect.
CONTACT INFORMATION:
OXCEL (CAMBODIA) CO., LTD
The Cambodia Representative Office of
The Oxford Centre For Leadership (OXCEL, UK) |
No. 74, Street No. 360, Sangkat Boeung Keng Kang III, Khan Chamkarmorn, Phnom Penh, Kingdom of Cambodia| Cell Phone: 015 959595 | 012 225252 | Tel: 023-216 313|023 987 545 Fax: 023-993876 | E-mail: info@oxcelcambodia.com | Website: www.oxcelcambodia.com | For OXCEL Live DVDs: www.oxceldvd.com | F: facebook.com/oxcelcambodia
