Job Title: DEPUTY CHIEF OF MEDICAL INSURANCE SECTION, P4, P4
Department/ Office: MEDICAL INSURANCE UNIT
Duty Station: GENEVA
Posting Period: 21 July 2011-19 September 2011
Job Opening number: 11-ADM-UNOG ADM FRMS FS MIU-19108-R-GENEVA
This position is located in the Medical insurance section, Financial Resources Management Service, Division of Administration, United Nations Office at Geneva.
Under the general supervision of the Chief of Section, the incumbent:
Responsibilities
1. Manages and supervises the daily operations of the Reimbursement Unit and the Client Relations and Secretarial Unit to ensure efficient services covering: processing of claims’reimbursement to members, providing technical advice to team members, establishing performance targets, establishing third party liabilities, investigating and handling fraudulent cases, reviewing services agreements with health care providers.
2. Assists the Chief of Section and Executive Secretary of the United Nations Staff Mutual Insurance Society (UNSMIS) to ensure effective operations, to improve governance system, capacities and services to insured members and financial soundness of the Society, in particular to update the rules of UNSMIS; coordinates periodic client satisfaction surveys; initiates and conducts studies to improve long-term financial soundness of UNSMIS; assists in developing the anti-fraud framework, developing actuarial valuation and conducting benchmarking analysis and surveys; prepares circulars and annual management and financial reports.
3. Assists the Chief of Section and Executive Secretary of UNSMIS in developing analytical tools and gathering intelligence in particular to better evaluate liabilities and health care market conditions.
4. Assists the Chief of Section and Executive Secretary of UNSMIS in respect to appeal cases for consideration of the Executive Committee as well as the Arbitration Committee, in particular to prepare the documentation concerning the appeals against approved reimbursement and present them for consideration of the Executive Committee of UNSMIS; assists in establishing the Arbitration Committee and acts as Secretary to the Committee.
5. Performs special assignments as required, and replaces the Chief of Section in his absence.
Competencies
Core Competencies:
Professionalism:
- Proven analytical and evaluation skills; identifies issues formulates options and establishes conclusions and recommendations; in-depth grasp of financial principles and practices; demonstrated ability to provide technical advice in the area of insurance and financial management; treats sensitive or confidential information appropriately; demonstrated leadership, managerial and supervisory skills; good knowledge of IT issues and solutions.
Planning & Organizing:
-Develops clear goals that are consistent with agreed strategies
-Identifies priority activities and assignments; adjusts priorities as required
-Allocates appropriate amount of time and resources for completing work
-Foresees risks and allows for contingencies when planning
-Monitors and adjusts plans and actions as necessary
-Uses time efficiently
Client Orientation:
-Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
-Establishes and maintains productive partnerships with clients by gaining their trust and respect
-Identifies clients’ needs and matches them to appropriate solutions
-Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
-Keeps clients informed of progress or setbacks in projects
-Meets timeline for delivery of products or services to client
Managerial Competencies:
Managing Performance:
-Delegates the appropriate responsibility, accountability and decision-making authority
-Makes sure that roles, responsibilities and reporting lines are clear to each staff member
-Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills
-Monitors progress against milestones and deadlines
-Regularly discusses performance and provides feedback and coaching to staff
-Encourages risk-taking and supports creativity and initiative
-Actively supports the development and career aspirations of staff
-Appraises performance fairly
Leadership:
-Serves as a role model that other people want to follow
-Empowers others to translate vision into results
-Is proactive in developing strategies to accomplish objectives
-Establishes and maintains relationships with a broad range of people to understand needs and gain support
-Anticipates and resolves conflicts by pursuing mutually agreeable solutions
-Drives for change and improvement; does not accept the status quo
-Shows the courage to take unpopular stands
Education
Advanced university degree (Master’s degree or equivalent) in economics, finance, business administration or actuarial studies, supplemented by formal or professional training in insurance related fields. A first level university degree with a combination of relevant qualifications and experience and supplemented by formal or professional training in insurance related fields may be accepted in lieu of the advanced university degree.
Work Experience
7 years experience in the area of insurance, finance and business administration with supervisory component. Substantive experience with the insurance operations, preferably in the health insurance business. Knowledge in contract and insurance law, capital investments, and actuarial studies an advantage.
Languages
Fluency in French and English required.
Assessment Method
Presentation and competency- based interview.
Special Notice
- Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers In accordance with established rules and procedures.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
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