CIDC is Cambodia’s leading publisher of online entertainment and online content under the brand name Sabay. Our portfolio includes online and mobile games, web application development, mobile solutions, music and video distribution; SMS based content solutions and our online portal. To support our rapidly scaling start-up in the online entertainment business, we are looking an interested candidate for Customer Service Officer to be based in Battambang Province.
Key challenges
- Provide support to customers with friendly and professionally
- Provide accurate information of the company’s products and services to customers
- Call to follow up customers after installation
- Solve customers’ problem and handle customers’ complaints
- Open and activate customer accounts
- Explain products and service features to customers
- Provide support to customers related to customers’ bill
Desired Skillset
- University degree in Business Communication or related field
- Previous experience in the related filed
- Ability to communicate in English
- Well organized and professional attitude to deal with customers by phone, e-mail and face to face
- Pleasant and friendly in any circumstances and to everyone
- Excellent team-working ability
- Good interpersonal skill and communication skill and good listener
- Experience in Microsoft office
Application Information
CIDC offers competitive benefit packages including medical care and performance based bonus schemes. CIDC is an equal opportunities employer. Young people with creative ideas are warmly welcome.
Qualified candidates are invited to submit their CV to hr@cidc.com.kh. Or CIDC-IT address #308 Monivong Blvd,Phnom Penh, Cambodia. Tel: (85523) 22 8000. Deadline: 05-Sep-2011
