SPECIAL TRAINING SEMINAR
“HOW TO BECOME AN EFFECTIVE MANAGER”
TRAINER: Mr. Meng Seng Heng
Course Title :HOW TO BECOME AN EFFECTIVE MANAGER
Language of Instruction: Khmer
Venue : Sunway Hotel – (Great Learning Environment)
Duration : 2 Days (16 Hours)
Date : Fri-12th and Sat-13th August 2011
Time : 08:30 – 17:30
Admission Fee : USD169.00 booking before 7th August 2011 (after that the investment cost will be $199 per participant).
Free : Coffee Breaks, Lunch, Training Materials and Certificate of Attendance from OXCEL.
Group booking : 5 persons will get one free.
Seat are limited, please book your seat now.
For more information/ registration, please feel free to contact us:
OXCEL (CAMBODIA) CO., LTD
No. 74, Street No.360, Sangkat Boeung Keng Kang III, Khan Chamkarmorn, Phnom Penh, Kingdom of Cambodia| Cell Phone: |015-959595 | 012-225252 | Tel: 023-216313 | 023-987545| Fax: 023-993876 | E-mail: info@oxcelcambodia.com Website: www.oxcelcambodia.com | For OXCEL Live DVDs: www.oxceldvd.com | Facebook: www.facebook.com/oxcelcambodia
“HOW TO BECOME EFFECTIVE MANAGER”
COURSE OUTLINE
OVERALL AIMS: After the course, participants will be able to:
- recognize the need to be effective at workplace;
- explain what are the positive attitude and behavior;
- assess their own effectiveness;
- identify the skills needed to improve their effectiveness;
- choose appropriate forms of improvement;
- make the plan for personal improvement.
TARGET PARTICIPANTS: The course is designed for business owners, managers, supervisors from private to NGOs organization.
COURSE OBJECTIVE: The course will enable the participants to:
TOPIC OBJECTIVE ACTIVITY
INTRODUCTION
- Get to know each other
- Whole class activity: mingle around the class.
PRE-TEST
- Assess their management skills
- Individual completes pre- test
OBJECTIVES
- Clarify objectives
- Mini-lecture
GROUND RULES
. Achieve the training course:
- participate well,
- listen to each other
- share ideas in group
. Brainstorming from the class
FEELING ABOUT MANAGING PEOPLE
- Evaluate their weaknesses and strengths and compare their Feeling about management skills
- Group work: read the statements and compare how they feel about management skills
AN EFFECTIVE MANAGER
- Recognize characteristics of effective manager focus on planning, budgeting, timing …
- Distinguish the different between: effectiveness and efficiency focus on:
(a) effectiveness how much time spending on working, reasons for
- Group work: draw a picture of an effective manager using their own imagination
- Case study: identify amanager’s work on: effectiveness and efficiency production gets confused,
(b) efficiently building trust in staff, delegating, planning, communication with staff.
- Determine reasons for being effective: “Why need to be effective?”
a) Business context
The shift from “manual worker” to “knowledge worker”.
b) Managers’ job realities
They give tasks for other to do
Forum: half class and half class discussion on:
a) Business context
b) Managers’ job realities
ATTITUDES AND BEHAVIORS
Build positive attitudes and behaviors to influence on staff at work.
Recognize how attitude impacts on behaviors:
Attitude (you tell yourself):
- I am late a little bit. Don’t worry
Behavior (you will do):
- I always go to work late.
Group work: Read the list of attitude and distinguish positive/negative attitude and identify how attitudes affect work.
Find attitudes which are related to listed behaviors
BEING CREATIVE
Determine necessary skills of an effective manager focus on:
a) Planning
b) Communication
c) Problem solving
d) Making and taking decision
e) Motivating staff
f) Building and using authority
Game building: build a tower using their creativeness follow the rules and identify skills.
SELF-EVALUATION
. Check effectiveness on 4 management areas:
1) Management of activities and quality,
2) Physical and financial Resources management,
3) Self management, management of people and relationships,
4) Management of information and communication.
. Read the statements and determine their management strengths and weaknesses on 4 areas on a scale from 1 - 5.
PROFESSIONAL DEVELOPMENT
. Recognize 4 different learning styles.
(a) Activist,
(b) Reflector,
(c) Theorist
(d) Pragmatist
. Recognize and choose suitable development forms for managers.
(a) areas need for improvement.
eg delegating, Time management, communication with subordinates, empowerment;
(b) what development forms need for improvement his skills: training programs, self learning, work-based project, hire consultants.
. Determine and tick their preferred learning styles using “Learning styles questionnaire”
. Case study: Identify:
(a) areas a manager need improvement.
(b) what development forms
PLANNING FOR SELF DEVELOPMENT
. Practice planning for personal development to improve effectiveness.
- Complete an action plan
FEEDBACK
. Point out the learners’ improvement based on tasks and activities:
- The tasks revealed that you have improved ……..
. Refer back to the clarified objectives from the beginning:
- Did we cover ….?
. Mini- lecture
. Brainstorming
POST TEST
. Assess the progress of the course participants on the basis of course work.
- Individual completes post- test
EVALUATION - Evaluate the training course - Individual completes the form
TRAINER’S PROFILE
OXCEL CERTIFIED TRAINER
Mr. Meng attended English training of trainers conducted at US Embassy in Phnom Penh, Training of Teaching and Learning English trough ICT organized by UNESCO/JFIT at Faculty of Pedagogy Phnom Penh, Training of Master trainers programmes, Training of Trainers (ToT) course of Training Delivery Skills.
He conducted CamTESOL courses on Reading Skills, Giving Instructions, Methodology Corner, Self-Assessment of Teaching the English Language, Typical Standard of Presentation Practice and Production Lesson Plan and Design English for Specific Purposes (ESP) Courses Syllabus organized by Cambodian TESOL at National Institute of Education (NIE), Royal University of Phnom Penh (RUPP), Pannasatra University, Phnom Penh and Hotel Inter-Continental Phnom Penh.
For his employment and training courses, he has worked as a trainer delivering various skills such as Communication Interpersonal Skills , Team Building skills, Presentation Skills, Quality Control of TB Laboratory Network, Report Writing Skills, Effective Management Skills, Quality Selling & Service Handling skill, Supervisory Skills/Delegating Effectively, Time Management Skills, Business letter writing skills,
Customer Service Communication Skills, for British American Tobacco Cambodia (BATC), Japan International Cooperation Agency (JICA), United Nations Educational, Scientific and Cultural Organization (UNESCO), New Island Clothing garment factory (NIC), A Training Institute for Managers of Organizations Working for the Development of Cambodia (Known as VBNK), Khmer Youth Association (KYA), United Nations Development Programme (UNDP), Mekong Private Development Facility (MPDF), Cambodia Institute of Banking (CIB), International Training Management Solutions (ITMS), CINTRI, NOKIA KThong Huot Telecom Co., Ltd, CAMSHIN SINAWATRA, Cambridge Education (CamEd) Co., Ltd, International Organization for Migration (IOM), Ministry of Health (MOH)/ World Health Organization (WHO), Cambodian Airport Management Services (CAMS) Pochentong International Airport, PRASAC II (Svay Rieang province, European Commission (EC), The Council for Development of Cambodia (CDC), Family Health International (FHI), Hope School and International School of Phnom Penh (ISPP), Telecom Cambodia, Sathaphana Microfinance, AMK Microfinance and a Certified Trainer of the Oxford Centre for Leadership in the United Kingdom (OXCEL UK).
Mr. Meng Seng Heng pursued his bachelor degree of Education in Cultural Studies, Literature, Foundations of Education and Applied Linguistics at Royal University of Phnom Penh (UPP) in Cambodia and completed Summer Study of the United States Institute at University of Illinois in Chicago (USA) specializing in Art, Literature, Law, Political Systems, Education, Music, Culture and Society and on-site field trip. He also completed pedagogy of English/Khmer language Teacher Trainer Program at Faculty of Pedagogy, English Language Teacher Training Course/on-jobtraining at Kandal Regional Teacher Training Center (KRTTC): run by CAMSET / MoEYS and Professional Training for Teachers of English in UK.
