Office of Information Systems and Technology
Closing date: 18 Jul 2011 , 5:00 p.m. (1700 Manila Time, 0900 GMT)
Job Purpose:
Provide high-level advice and support to Director, Solution Delivery and Principal Director, OIST in planning, implementing, and supervising the division's vision, goals, strategies and work plan in support of overall ADB goals. Work with other divisions/ units of OIST, and other areas of ADB, to direct the implementation of projects funded under various special capital expenditure and maintenance and enhancement programs to provide information systems that support ADB's core business activities, deliver a knowledge management framework, institutionalize the partnership between ADB operations and information technology (IT), and develop IT services that are secure and reliable. Ensure the quality of work and the achievement of the objectives of the division. Support external and internal relations and coordination and consultation initiatives for the department. Provide strategic guidance and oversight on day-to-day operational issues and compliance with ADB policies.
Work within a broad concept and framework to define own scope of objectives and activities, applying a high level of autonomy in selecting appropriate methods and approaches.
Expected Outcomes:
a. Leadership and Strategic Management
- Provide guidance and assistance in establishing and cascading the division's vision, goals, development strategies and key result areas (KRAs) in support of ADB's and OIST's goals, and in compliance with ADB policies.
- Lead the planning, implementation and supervision of work plans as well as monitor the quality of output and the achievement of long term goals and annual objectives for the division.
- Provide leadership in professional and operational matters, taking the lead in contributing new or innovative approaches to policy and operational issues.
b. Implementation of Special Capital Expenditures and Other Projects
- Work with other OIST Divisions and Units, to plan and coordinate development of ICT projects, including those funded under special capital expenditure and other budgets.
- Facilitate the achievement of business benefits.
- Work with other areas of OIST, to design and implement program and project management methodologies, including performance monitoring.
- Supervise the development of ADB-wide communication, change management and training processes to support the effective implementation of projects..
- Oversee specific project implementation activities in the areas of taxonomy, business process redesign, change management, organization structure, outsourcing and governance.
- Work with OIST Management team, resolve operational issues and conflicts across projects, and seek resolution of strategic and policy issues with Principal Director, OIST and the IT Committee.
- Ensure the monitoring and review of project and budgets and prepare periodic progress reports to Principal Director, OIST, and the IT Committee.
c. Division Operations Management
- Provide guidance on the effective day-to-day operations, operational issues, and ADB policies.
- Update and provide recommendations to Director, Solution Delivery and Principal Director, OIST on significant developments and emerging opportunities and challenges in the area of responsibility.
- Facilitate effective coordination and cooperation with other ADB departments and internal stakeholders.
- Assist in undertaking the performance management of the division, including motivation of division staff.
- Manage budget and resource allocation for the division.
d. Knowledge Sharing
- Participate in and contribute to relevant internal and external training and conferences and other activities for advocacy, dissemination and knowledge building.
e. Staff Supervision
- Create and lead multi-disciplinary teams and ensure the overall quality of its work.
- Manage the performance of teams and individuals providing clear direction and regular monitoring and feedback on performance.
- Provide coaching and mentoring to team and individuals and ensure their on-going learning and development.
Educational Requirements:
Master's degree in Information Technology, Software engineering, Computer Science, Engineering, or related fields or equivalent; or University degree in Information Technology, Software Engineering, Computer Science, Engineering, or related fields and at least 10 years ADB work experience. Qualifications in Project Management and/ or other related disciplines would be an advantage.
Relevant Experience And Other Requirements:
- Suitability to undertake the responsibilities mentioned above at the required level.
- At least 15 years of relevant experience and demonstrated technical competence in the management of large scale projects, project planning, monitoring techniques and methodologies.
- Competence and experience in handling negotiations and ability to build, lead, and deal effectively with large teams and different levels of highly qualified international, national, and administrative staff, consultants, contractors, and other external counterparts.
- Familiarity with the operations, policies and procedures of multilateral development and financing institutions, lending and technical assistance operations, and outsourcing of IT services will be preferred.
- Knowledge and experience in a variety of platforms. Preferably in Oracle ERP, Websphere, FileNet, Cognos, and Lotus Notes.
- Proven organizational, management, and leadership qualities.
- Excellent oral and written communication skills in English.
- International experience working in several countries.
Core Competencies:
Application of Technical Knowledge and Skills
- Develops and shares new theories and applications
- Develops other specialists in ADB and client organizations as a subject matter expert
- Convinces sophisticated clients to follow ADB's technical advice
- Focuses on creating depth in area of technical expertise within ADB
Client Orientation
- Leads complex client negotiations to achieve mutually agreeable outcomes
- Guides others on how to effectively involve diverse groups of stakeholders and clientsin strategic planning
- Ensures consistent client satisfaction, particularly in highly sensitive and complex situations
- Proactively manages relationships with decision makers and opinion leaders that contributes to achieving ADB's goals
Achieving Results and Problem Solving
- Conducts complex analyses and reviews to achieve planned results
- Integrates projects and programs contributing to sector, country, and regional results
- Identifies and plans for future issues in programs and initiatives
- Designs operational processes, resources, and systems, to deliver higher quality results at lower cost
- Manages for results by planning staff resources, implementing, monitoring, and reporting outcomes
Working Together
- Leads the achievement of interdepartmental or multi-client project goals
- Builds sustainable and productive long-term relationships with strategic partners at Ministerial, Central Agency and Sector level while appreciating differing objectives and concerns
- Actively manages potential team conflict situations before they arise
- Builds a safe environment within teams where staff and clients feel comfortable to openly share differing views and opinions
Communication and Knowledge Sharing
- Diligently seeks and acts on feedback from internal and external stakeholders
- Consistently provides the appropriate level and amount of communication to internal and external stakeholders
- Develops approaches for information access and the dissemination of relevant knowledge solutions
- Stimulates the formation of novel and useful knowledge products and services
Innovation and Change
- Acts as a change agent to win the support of those who are resistant to Strategy 2020 or other desired organizational changes
- Persuasively communicates the reasons for organization change, addressing concerns and encouraging thinking beyond possible immediate personal inconveniences
- Anticipates the need for changes in policies and procedures to increase the effectiveness of ADB's assistance
- Drives the development of a continuous improvement and openness to change culture throughout ADB
Managing Staff
- Ensures consistent and transparent application of staff policies in all situations, even when challenged by stakeholders
- Proactively manages the performance of all staff by delivering meaningful feedback about strengths, development areas, and performance issues at all opportunities
- Prioritizes staff management by building an open and supportive environment where all staff are focused on results, even in difficult situations
- Motivates staff to collaboratively achieve Departmental results and collectively share achievements
- Considers team strengths, development priorities, and divisional accountabilities, when distributing tasks and accountabilities
Leadership and Strategic Thinking
- Aligns words with actions
- Seeks opportunities to gain support and buy-in from internal and external stakeholders for ADB's vision, mission and strategy
- Motivates others who are unclear or not aligned with the priorities of Strategy 2020 by explaining the rationale and big picture supporting objectives
- Sought out to assist in aligning Departmental and organizational strategies and work plans with the needs of Strategy 2020
- Consistently involves current and potential stakeholders in designing and managing organizational changes needed to achieve ADB's strategic objectives
Accountability
- Consistently assumes responsibility for Divisional or Departmental actions by explaining successes, failures, and proposing remedial actions
- Invests significant time in creating a culture of accountability and responsibility by using experience and advice to guide others
- Share accountability to improve the Division or Departmental performance and effectiveness
- Quickly manages and resolves situations when accountabilities are not met
Inspiring Trust and Integrity
- Expresses views and behaves that enforces ADB values and inspires others to follow
- Establishes an environment that encourages open communication and responsible information sharing
- Delivers on commitments, obligations, and promises
- Avoids abuse of power or authority in any circumstance
- Consistently applies and upholds ADB rules and code of conduct
- Takes prompt and consistent action to address unprofessional, improper, or unethical behavior, including possible misconduct and violations to ADB's anticorruption policy
- Acts promptly to address any situations of perceived, potential, or actual conflicts of interest
- Maintains confidentiality of information in accordance with ADB rules
Immediate Reporting Relationships / Other Information:
The position reports to: Director, Solutions Delivery, Office of Information Systems and Technology (OIST)
The following staff positions report to the Advisor (Solutions Delivery), OIST:
International Staff, National Staff and Administrative Staff
Moreinfo: http://www.adb.org/Employment/International/vacancy.asp?id=ADB-HR-11-0596
