Office of Information Systems and Technology
Closing date: 28 Jul 2011 , 5:00 p.m. (1700 Manila Time, 0900 GMT)
Job Purpose:
Lead the planning, implementation and supervision of the division's vision, goals, strategies and work plan in support of overall ADB goals. Working with Technology and Standards Division, Solutions Delivery Division and other areas of ADB, responsible in directing and coordinating the operations and management of the enterprise IT infrastructure that support core IT services and business applications.
Ensure the quality of work and ensure the achievement of objectives of the division. Support external and internal relations, coordination and consultation initiatives for the department. Provide guidance on day-to-day operational issues and compliance with ADB policies.
Expected Outcomes:
a. Leadership and Strategic Management
- Establish and cascade the division's vision, goals, development strategies and key result areas (KRA) in support of ADB's goals, departmental goals in compliance with ADB policies.
- Lead the planning, implementation and supervision of work plans as well as monitor the quality of output and the achievement of long term goals and annual objectives for the division.
- Provide leadership, coaching and counseling in professional and operational matters, taking the lead in contributing new or innovative approaches to policy and operational issues.
b. Enterprise Infrastructure and Communication Management and other Project Implementation
- Responsible for directing the management and operations of the enterprise infrastructure and communications assets and its associated groups and functions. This includes data centers, service desks, communication networks, computer system operations, connectivity to field offices and local area network.
- Facilitate achievement of business benefits through program implementation of infrastructure related projects ensuring that value are maximized while managing risks and costs.
- Working with OIST Management team, resolve operational issues and conflicts across projects and seek resolution of strategic and policy issues with Principal Director, OIST and the IT Committee.
- Interact with consultants, contractors and vendors through the Vendor Management System as primary contact for ADB on ITIC projects.
c. Division Operations Management
- Oversee effective day-to-day operations and provide guidance on operational issues and ADB policies.
- Provide recommendations to the Principal Director, OIST of significant developments, emerging opportunities and challenges in the area of responsibility.
- Facilitate effective coordination and cooperation with other ADB departments and internal stakeholders.
- Undertake the performance management of the division, including motivation of division staff.
- Manage budget and resource allocation for the division.
d. Staff Supervision
- Create and lead multidisciplinary teams and ensure the overall quality of its work.
- Manage the performance of teams and individuals providing clear direction and regular monitoring and feedback on performance.
- Provide coaching and mentoring to team and individuals and ensure their on-going learning and development.
Educational Requirements:
Master's Degree or equivalent; or University degree in Information Technology, Business Administration, Management, Organization Development, Economics, Engineering or related fields and at least 10 years ADB work experience.
Relevant Experience And Other Requirements:
- Suitability to undertake the responsibilities mentioned above at the required level
- At least 15 years of relevant experience in the management of large scale projects, project planning, monitoring techniques and methodologies
- Experience in handling large contracts and in dealing with large groups of consultants and contractors
- Significant experience with the operations, policies and procedures of multilateral development and financing institutions, experience in lending and technical assistance operations preferred
- Competence and ability to build and lead teams of highly qualified professional staff, national officers and administrative staff
- Proven organizational, management and leadership qualities
- Excellent oral and written communication skills in English
- International experience working in several countries
Core Competencies:
Application of Technical Knowledge and Skills
- Develops and shares new theories and applications
- Develops other specialists in ADB and client organizations as a subject matter expert
- Convinces sophisticated clients to follow ADB's technical advice
- Focuses on creating depth in area of technical expertise within ADB
Client Orientation
- Leads complex client negotiations to achieve mutually agreeable outcomes
- Guides others on how to effectively involve diverse groups of stakeholders and clients in strategic planning
- Ensures consistent client satisfaction, particularly in highly sensitive and complex situations
- Proactively manages relationships with decision makers and opinion leaders that contributes to achieving ADB's goals
Achieving Results and Problem Solving
- Conducts complex analyses and reviews to achieve planned results
- Integrates projects and programs contributing to sector, country, and regional results
- Identifies and plans for future issues in programs and initiatives
- Designs operational processes, resources, and systems, to deliver higher quality results at lower cost
- Manages for results by planning staff resources, implementing, monitoring, and reporting outcomes
Working Together
- Leads the achievement of interdepartmental or multi-client project goals
- Builds sustainable and productive long-term relationships with strategic partners at Ministerial, Central Agency and Sector level while appreciating differing objectives and concerns
- Actively manages potential team conflict situations before they arise
- Builds a safe environment within teams where staff and clients feel comfortable to openly share differing views and opinions
Communication and Knowledge Sharing
- Diligently seeks and acts on feedback from internal and external stakeholders
- Consistently provides the appropriate level and amount of communication to internal and external stakeholders
- Develops approaches for information access and the dissemination of relevant knowledge solutions
- Stimulates the formation of novel and useful knowledge products and services
Innovation and Change
- Acts as a change sponsor to win the support of those who are resistant to Strategy 2020 or organizational changes
- Persuasively communicates the reasons for organization change, addressing concerns and encouraging thinking beyond possible immediate personal inconveniences
- Anticipates the need for changes in policies and procedures to increase the effectiveness of ADB's assistance
- Drives the development of a continuous improvement and openness to change culture throughout ADB
Managing Staff
- Ensures consistent and transparent application of staff policies in all situations, even when challenged by stakeholders
- Proactively manages the performance of all staff by delivering meaningful feedback about strengths, development areas, and performance issues at all opportunities
- Prioritizes staff management by building an open and supportive environment where all staff are focused on results, even in difficult situations
- Motivates staff to collaboratively achieve Departmental results and collectively share achievements
- Considers team strengths, development priorities, and divisional accountabilities, when distributing tasks and accountabilities
Leadership and Strategic Thinking
- Aligns words with actions
- Seeks opportunities to gain support and buy-in from internal and external stakeholders for ADB's vision, mission and strategy
- Motivates others who are unclear or not aligned with the priorities of Strategy 2020 by explaining the rationale and big picture supporting objectives
- Sought out to assist in aligning Departmental and organizational strategies and work plans with the needs of Strategy 2020
- Consistently involves current and potential stakeholders in designing and managing organizational changes needed to achieve ADB's strategic objectives
Accountability
- Consistently assumes responsibility for Divisional or Departmental actions by explaining successes, failures, and proposing remedial actions
- Invests significant time in creating a culture of accountability and responsibility by using experience and advice to guide others
- Share accountability to improve the Division or Departmental performance and effectiveness
- Quickly manages and resolves situations when accountabilities are not met
Inspiring Trust and Integrity
- Expresses views and behaves that enforces ADB values and inspires others to follow
- Establishes an environment that encourages open communication and responsible information sharing
- Delivers on commitments, obligations, and promises
- Avoids abuse of power or authority in any circumstance
- Consistently applies and upholds ADB rules and code of conduct
- Takes prompt and consistent action to address unprofessional, improper, or unethical behavior, including possible misconduct and violations to ADB's anticorruption policy
- Acts promptly to address any situations of perceived, potential, or actual conflicts of interest
- Maintains confidentiality of information in accordance with ADB rules
Immediate Reporting Relationships / Other Information:
The position reports to: Principal Director, OIST.
The following staff positions report to the Advisor and Head, Infrastructure Support Unit:International Staff, National Staff, and Administrative Staff
Moreinfo: http://www.adb.org/Employment/International/vacancy.asp?id=ADB-HR-11-0637
