VimpelCom Ltd. is the world’s 6th largest integrated telecommunications services operator offering a wide range of wireless, fixed, and broadband services in Russia, Ukraine, Kazakhstan, Uzbekistan, Tajikistan, Armenia, Georgia, Kyrgyzstan, Vietnam, Cambodia, Laos, Algeria, Bangladesh, Pakistan, Burundi, Zimbabwe, Namibia, Central African Republic, Italy and has an indirect equity shareholding in Globalive Wireless Canada (“Wind Mobile”).
VimpelCom Ltd. is headquartered in Amsterdam, the Netherlands and listed as an ADS on the New York Stock Exchange under the symbol "VIP".
In July 2008 VimpelCom acquired a 90% stake in Sotelco Ltd., a company holding a GSM license for Cambodia. Sotelco started its commercial operations on 4th May 2009.
Now we are growing and expanding operation; we are looking for dynamic, smart, and high potential individuals to join our team in the following position:
Call Center Specialist-(15 Positions)
Job Summary:
Call Center Specialist handles Beeline customers’ phone informational and complex inquiries. Job responsibilities include: greeting customer, answer customer queries related to Beeline’s products, provide exceptional customer service to satisfy customer, observes customer service KPIs and ensures customer retention through efficient and desired levels of service.
Essential Requirements:
• Successfully graduated bachelor’s degree in Communication, Business Administration or other fields
• Experience in providing customer service via phone is an advantage
• Working knowledge of MS Office applications
• Must be able to use English & Khmer both oral and written communication
• Able to work in rotating shifts
• Good service orientation
Interested applicants may submit their CVs, with a heading stating the position applied for, and recent photographs to the following address:
Recruitment & HR Admin Manager
Sotelco (Beeline) Ltd.
Address: #15E2, Norodom Blvd, Phnom Penh
Tel: 090 220 220
Email: careers@beeline.com.kh
Closing date: 01 July 2011
*Priority given to Beeline users
