Administration and Office Management

http://pmcc-cambodia.org/
Professional Training Workshop On
Administration and Office Management
15-16 March 2014

Training Information
Course Title:    Administration and Office Management
Language:       instruction in Khmer but slide presentation and handouts are in English 
Trainer:            Mr. Oul Van, Professional trainer of PMCC
Date:                15-16 March 2014 (2 days) 
Time:               8:00 am – 5:00 pm 
Venue:             Landscape Hotel (3-star hotel)

Overview
Administrative works are often undervalued by most of the personnel. The administration department is usually criticized and blamed by its personnel if it delivers services not on time. Hence, administration department require sufficient capacity and skills in order to meet daily changing demands from the staff.  Administration and office personnel plays key role in supporting operation that’s why we need to equip them with appropriate and up-to-dated knowledge and skills in order to support daily operation of an organization  smoothly and efficiently. Administration function/department is a key area that we have to value and invest on like other functions/departments.

Why should you attend this training?
  • You need to understand general function of Administration
  • You need to develop and implement administrative procedures
  • You need to manage organizational office effectively, efficiently and professionally
  • You need to understand to manage the procurement process and steps more effectively
  • You need to develop appropriate assets management strategy
  • You need to manage filing proper way and filling standard
  • You need to control inventory and logistics effectively
  • You need to arrange meeting effectively
  • You need to write a budget plan
  • You need to develop appropriate office management strategy
  • you need to prevent primary risks that might cause damage to the organization

Who should attend?
The course is designed for Administration managers, finance and accounting managers, officers, assistant, secretary, and those who want to gain knowledge on administration and office management in the NGOs, Companies and FMIs.

Course Objectives

By the end of 2 days professional training workshop the participants will be able to:
  • Understand general function of Administration;
  • Develop and implement administrative procedures
  • Manage organizational office effectively, efficiently and professionally
  • Understand to manage the procurement process and steps more effectively;
  • Develop appropriate assets management strategy;
  • Manage filing proper way and filing standard;
  • Control inventory and logistics effectively;
  • Arrange meeting effectively
  • Write a budget plan
  • Develop appropriate office management strategy
  • Prevent primary risks that might cause damage to the organization

Course Contents
Session I: Roles and Function of an Administrator
Session II: Organization Identification
  • Definition of Administration
  • Identify Administrative Role
  • Personnel Management
  • Administrative Procedure and Policy Implementation
  • Logo, Office Sign and Department Sign
  • Envelop Printing
  • Letterhead
  • Stamp and Signature
  • ID Card
Session III: Filling Management
Session IV: Professional Letter Writing
  • Record Management
  • Developing Filling
  • Filling Equipment
  • Filing System
  • Storing Records
  • Types of Letters
  • Concepts to Write Letter
  • Format of Letter
  • Phrases and Words Using in a Letter
Session V: Administrator’s Work Attitude
Session VI: Inventory Management
  • Attitude Towards Colleagues
  • Attitude Towards Management Team
  • Attitude Towards Visitors/Customers
  • Inventory Control
  • Logistics arrangement
  • Supplies and Equipment Management
Session VII: Assets Management
Session VIII: Office Management
  • Asset Policy
  • Asset Registration
  • Asset Label
  • Asset Circulation Management
  • Preparation before Meeting
  • Meeting Room Management
  • Work During Meeting
  • Work after Meeting
  • Office security
Session IX: Health and Safety Administration
Session X: Writing Budget Plan
  • Light Management
  • Workstation Arrangement
  • Guideline for Using Machines
  • First Aid Administration
  • Primary Office Risk Administration
  • Noise Management
  • Emergency Contact
  • Budget Plan Format
  • Elements in the Budget Plan
  • Budget Forecasting

Training Methodology
Our training methodology is practical and participatory approach through presentation, group discussion, problem solving, role plays, games and practical experience sharing which makes this an interactive and hands-on course.

Training tools, materials and facilities
The LCD projector, flipcharts, posters, color papers, handouts, folders, pens, papers and other stationeries, especially, daily evaluation and final evaluation and other specific materials were used to present key learning concepts and structures and to make good environment for learning and to ensure the training run smoothly and efficiency.

Who is trainer?
Mr. Oul Van, MBA from Australia, (Specialties: Marketing, Management and Business Development)
Mr. OUL Van is currently working as a Business Consultant and Business advisor for many Business consultant and training organizations in Cambodia, a Consultant for International Training & Management Solutions and a Professional Trainer for UNCTAD/WTO, MPDF & Cam Edge Training Program. He also helps the training of PMCC as Associate Trainer as well. Mr. OUL Van has more than 15 years of training experience in the field of Sales, Marketing and Management in public and private sectors. He also has experience in academic and corporate training programs at many local universities in Cambodia. He has done well with a Business Consultant for International Training Center (ITC, UNCTAD/WTO, base in Switzerland) that has 135 Business Consultancy organizations around the world. Mr. Van is also one of successful entrepreneur for his own business (Line management group Co., Ltd. Group of Line Management Stationery, Bayon Book Center and Sunflower Printing house).  Van has a high sense of responsibility for a wide spectrum of business activities and has valuable hands‐on experience of setting up and developing new businesses. With high distinction, he holds an MBA from CharlesSturt University, Australia and got Professional trainer of trade from Canada.


Registration and Payment
Training Fee: US$ 149
Free: Training Hand book, Handouts, snacks, lunch and certificate (from Phnom Penh Municipal Department of Labor and Vocational Training)
Deadline Registration: 14 March 2014

SPECIAL DELIVERY: If you register before deadline:
  • Get 5%- discount for sending 1- 2 staff
  • Get 10%- discount for sending 3-5 staff
  • Get 1 Free for sending more than 5 staff
Please book your seat now! First come First served!

For more information or registration
Mr Neang Rithy, Managing Director, HP: 012 43 36 23, Tel: 023 6 924 911
#134 AE1, St 430, TuolTum Pong2, Chamcamorn, Phnom Penh.
Email: pmcc@pmcc-cambodia.org OR pmcc_training@yahoo.com
Website: www.pmcc-cambodia.org


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