Country Director at Pan American Development Foundation, Haiti_Deadline:12-Oct-2011

ID:    1048
Title:    Country Director
Department:    Programs
Location:    Port au Prince, Haiti

Created in 1962 through a unique agreement between the Organization of American States (OAS) and the private sector, the Pan American Development Foundation (PADF) is an independent, non-profit organization 501(c)(3) that creates public-private partnerships to assist the least advantaged people in Latin America and the Caribbean. Having worked in every country in the region, PADF engages community-based groups, non-governmental organizations (NGOs), public and private sector in the process of implementing appropriate solutions for sustainable development. The Pan American Development Foundation (PADF) empowers disadvantaged people and communities in Latin America and the Caribbean to achieve sustainable economic and social progress, strengthen their communities and civil society, and prepare for and respond to natural disasters and other humanitarian crises, thereby advancing the principles of the Organization of the American States (OAS).

The
Country Director for Haiti is a full time expatriate position which has overall responsibility for the program and operations of PADF Haiti. He/she directs and supervises programs focusing on building Haitian capacity at the national and local levels to foster the active participation of community and civil society groups in the country’s socio-economic development; support human rights protection; build, maintain and manage productive infrastructure and improve natural disaster management and preparation. Current efforts involve collaboration with national and local government, community organizations, and national and international NGOs.
 
The Country Director leads and supervises a growing staff of over 100 employees (almost totally Haitian nationals) working throughout the country from PADF’s central office in Port-au-Prince, and several field offices. PADF has been a development leader in Haiti for over 25 years working in priority areas such as: 1) agricultural development and natural resources management; 2); rural and urban community-driven development and civil society strengthening; 3) combating trafficking in persons and promoting human rights protection; 4) cross-border cooperation among Haitian and Dominican NGOs and municipalities; 5) natural disaster reconstruction and community preparedness; and 5) employment generation.
 
PADF’s overall objective is to help create a more stable economic, social, and physical environment in which Haitians live a dignified life, have economic opportunities, and are empowered to participate actively in the decisions affecting their communities. Funding for the Haiti program comes from the US Government, the Government of Haiti, the Government of Canada, the World Bank, the Inter-American Development Bank (IADB), and the private sector. The Country Director builds relationships with these donors and leads these efforts, prioritizes actions, and manages challenging program implementation actions.

The Haiti Country Director is expected to be a dynamic senior manager and leader, with exceptional diplomatic and interpersonal skills and international development experience.  S/he will ensure that program results are achieved to donor’s satisfaction, the Government of Haiti, and the Haitian beneficiaries, while fulfilling PADF’s Strategic and Operation Plans. The Haiti Country Director is also responsible to further grow the Haiti Program, and expand its funding sources from approximately $10 million per year in expenditures to as much as $20 million per year over the next two to three years.

Supervision
Reports to the Senior Program Director in PADF headquarters in Washington, D.C. with policy guidance from the Executive Director. Works in highly collegial manner with PADF  headquarters, the USAID Mission, the GOC, civil society, municipalities, departmental governments and private sector officials. Works with PADF Trustees in Haiti to mobilize additional private funding to support program implementation.

Education Required
Advanced degree, or equivalent work experience, and prior senior level managerial experience in international development directing and supervising multi-year large and complex programs funded by major multilateral and/or bilateral donor agencies.

Language Proficiency Required

Excellent oral and written communications skills in English and French; Creole a plus.

Other Requirements
  • Proven experience in guiding, supervising and coordinating the work of highly professional multi-disciplinary teams, and in spearheading staff training and orientation;
  • Strong communications and excellent interpersonal/diplomatic skills with senior government officials, heads of diplomatic missions, international organizations and NGOs, municipal and corporate leaders with a view to enhance the PADF program;
  • Entrepreneurial orientation, self-starter who can work independently creating positive relations with host country officials, donor community, consulting firms, NGOs, municipalities, community-based groups, field offices and local civil society;
  • Attention to details and  proven ability to quickly provide leadership in key program areas by effectively ensuring program results, proper budget management, evaluation of results and ensuring that high quality reports are presented to donor agencies.
  • Strong private sector orientation, able to address sustainability in project design and implementation;
  • Knowledge of and experience in Haiti and/or other developing countries with similar socio-economic situation;
  • Proven track record in fundraising with institutional donors, corporate donors and  international development organizations;
  • Experience in NGO governance, Trustee relations, resource development, including grant proposals and fund-raising skills;
  • Ability to work in conjunction with PADF staff and consultants in Washington and field offices to successfully achieve Program goals and results;
  • Experience ensuring proper security arrangements that allow PADF staff to work in conflictive and challenging urban and rural areas in Haiti;
  • Experience in strengthening systems of internal control, financial management and compliance with donor requirements, particularly USAID, government of Canada, and the World Bank.
 
General Description
The Country Director provides high level representation of PADF with key audiences, and leadership for PADF Program in Haiti. He/she directs, manages and takes responsibility for all PADF activities in Haiti to ensure that all program, communication, financial and fundraising activities support the country sustainable socio-economic development, add up to a unified effort which accomplishes PADF’s goals in Haiti, and comply with PADF’s policies and procedures. The Country Director reports directly to the Senior Program Director at PADF Washington, She/he may from time to time receive guidance from the Executive Director or the Senior Operations Director.  He/she works in highly collegial manner with PADF headquarters, other PADF Country Directors, the donor community in Haiti, the Government of Haiti, civil society, private sector, community leaders, and others as appropriate.
 
 Responsibilities
  • Provides leadership to ensure the development, financing and implementation of PADF’s program of activity in Haiti, and ensures that all PADF Board approved policies, procedures and standards for operational, financial, personnel and administrative systems and outputs are implemented by the Haiti country Office;
  • Oversees the implementation of a monitoring and evaluation system to measure the performance of the PADF in Haiti against the organization’s Strategic and Operational Plans, and reports on a quarterly basis to the Senior Program Director on accomplishments in achieving the program’s objectives;
  • Ensures that PADF executes field projects while closely monitoring and evaluating field impacts and reporting them to donors, GOH and PADF headquarters;
  • Maintains close and collegial working relations with USAID, the World Bank, IDB, the Government of Canada and other PADF partners in Haiti. Maintains PADF as a recognized leader in supporting the poorest population in rural and urban areas and other vulnerable groups;
  • Increases the size and scope of PADF’s program;
  • As needed and in collaboration with HQ, conducts briefings for PADF Trustees from Haiti about the progress of the program and how they might contribute to it;
  • Manages and coordinates the smooth running of all operations, management and technical structures of PADF-Haiti, including advisory groups and or committees which may be deemed necessary to support the PADF program in Haiti;
  • Ensures timely technical, financial and other relevant reporting from PADF-Haiti to donors and PADF Headquarters according to agreed standards;
  • Ensures that all PADF programs in Haiti comply and cooperate with all financial, operational and programmatic audits, and follow up in a timely manner on audit recommendations;
  • Fosters the establishment of effective internal communication systems to ensure that all PADF staff in Haiti are fully informed of PADF’s Mission, Priorities and Strategic Approaches and kept abreast of new developments, policies and procedures as and when they arise;
  • Ensures coordination and cooperation with PADF-DR, especially in the Border Region, a strategically important part of PADF’s effort on the island and which attempts to obtain attention and enhanced services to the Border by both countries;
  • Participates, in liaison with the PADF Deputy Director and the Director of Corporate Relations in key fundraising efforts with foundations, private donors;
  • Deepens PADF relations with all relevant donors in Haiti (bi-lateral, multilateral, private, corporate and government) to extend and expand PADF’s program and impacts in Haiti. To this end, works in close collaboration with PADF’s Director of Business Development;
  • Perform other tasks not specifically outlined herein but which may be required to address special needs of PADF Haiti and the Foundation’s program in the region.

Social Development Specialist at URS/Scott Wilson, UK_Deadline:13-Oct-2011

Requisition Number: URS59142
Interest Category: Environmental/Sciences
Interest Sub Category: Environmental Sciences
Job Title : Social Development Specialist
Employment Category/Status: full-time
Type of Position: Regular Hire
Country: UK
State: London
City: London - Victoria
Minimum Requirements: Post Graduate in social development, anthropolgy, human rights or international studies
Job Description: We are looking to recruit an experienced Social Development Specialist to join our team in London.

As an integral member of the Global Development team you will be involved in the delivery of social and environmental services to our Government, International Finance Institutions and private clients in the international market. Key responsibilities will be to assist in undertaking environmental and social impact assessments, social audits/due diligence, resettlement action plans (RAPs), policy and corporate social responsibility assignments across infrastructure, mining, industrial and natural resource sectors.

Members of project teams will frequently be part of a multi-disciplined team supporting overall project evaluation and development consultancy services. You will be responsible to assist in delivering: methodology and social baseline compilation including executing survey questionnaires, focus group discussions, innovative community and stakeholder engagement exercises, assessments of social impacts, mitigation measures, permitting and regulatory compliance of proposed and/or existing operations and assist in the permitting and regulatory application processes. You will also be involved in aiding corporate clients to action CRS policies, undertaking IFI research projects in poverty reduction and climate change mitigation and adaptation, undertaking RAPs and compensation plans, community development plans

You will work on projects around the world and will be required to assess projects in a wide range of international jurisdictions ranging from developed to undeveloped countries. You should therefore be able to work overseas on short assignments. You will also have a role in project coordination where your role would involve work programme management, team input coordination, assistance in organizing overseas assignments, managing sub-consultants contracts, delivery and payment etc.


As part of a growing team the role will also involve development of the business internationally. In this regard you will also aid in compiling major proposals in a coordinating capacity.

The successful candidate will have a post-grad qualification related to social development, be experienced in an area relevant to the services provided by the team and have working knowledge of international standards relevant to international financial institutions and lending agencies.

You should have some experience in project assessment and evaluation against international standards, including, ideally, the IFC Performance Standards, Equator Principles and/or World Bank Safeguard Policies. You will also some experience with a range of social impacts and mitigation and management methodologies.

You will be required to travel nationally and internationally but will be UK based and should have some experience in the international market.

You will have good communication skills both verbal and written, including preparation of technical opinion reports. You will also have business development capability with a client oriented approach.

Theater Supervisors (2 positions) at The Cineplex _Deadline: 5-Oct-2011

The Cineplex is a high standard Theater Complex located in Sorya Shopping Mall. Sabay The Cineplex screens 3D and 2D movies from the region as well as famous movies from Hollywood with Khmer subtitle along with comfortable rest areas and delicious refreshment.
We are looking for an experienced Theater Supervisors (2 positions) to join our ever expanding Sabay family in our new endeavors. 
Key challenges
  • Plan and organize theater operations and manage employee performance
  • Arrange the roster for staff  
  • Maintain facilities to ensure it is clean, safe, and well arranged
  • Provide a comfortable experience, distraction-free and picture perfect to clients
  • Handle customer inquiries, orders, complaints  

Desired Skillset

  • University degree in Management or related field
  • Proven supervisory experience in service industry
  • Ability to effectively delegate and follow up with employees
  • Proficient guest service and teamwork
  • Equally comfortable communicating and working with guests, supervisors, peers or subordinate…
  • Ability to consistently meet deadlines in a timely fashion
  • Possess presentation skills


Application Information
Qualified candidates are invited to submit their presentation to hr@cidc.com.kh. Or CIDC-IT address #308 Monivong Blvd, Phnom Penh, Cambodia. Tel: (85523) 22 8000.

Online application, please clearly state the position you are applying for as the subject.

Deadline: 5th -October-2011

Marketing Executives (3 positions) at The Cineplex _Deadline: 5-Oct-2011

The Cineplex is a high standard Theater Complex located in Sorya Shopping Mall. Sabay The Cineplex screens 3D and 2D movies from the region as well as famous movies from Hollywood with Khmer subtitle along with comfortable rest areas and delicious refreshment. 

We are looking for an experienced Marketing Executives (3 positions) to join our ever expanding Sabay family in our new endeavors. 

Key challenges
  • Monitor, analyze market trends and survey
  • Identify target market and develop strategies to communicate with them
  • Explore ways to improve existing products and services and increasing profitability
  • Develop and implement tools to understand customer’s needs and requirement for special products to enhance customer services
  • Collect  customer’s feedback
  • Execute marketing plan to ensure marketing activities running smoothly
  • Perform other duties as assigned by supervisor

Desired Skillset
  • Hold bachelor degree in Marketing, Management or related fields
  • Fresh graduated students or some experiences in Sales or Marketing
  • Disciplined self-starter, creative thinking, analysis, good personality and communication
  • Ability to work independently and team player
  • Knowledge of English and Computer literately (MS Office)

Application Information
Qualified candidates are invited to submit their presentation to hr@cidc.com.kh. Or CIDC-IT address #308 Monivong Blvd, Phnom Penh, Cambodia. Tel: (85523) 22 8000.

Online application, please clearly state the position you are applying for as the subject.
Deadline: 5-October-2011

Training On “Strategic Marketing Analysis” _ 24-25 October 2011

 
Training On
 “Strategic Marketing Analysis” 
Date: 24-25 October 2011

Training Information:
  • Date : 24-25 October 2011 (2 days)
  • Time : 8:30AM-5:00PM
  • Deadline Register : 17 October 2011
  • Venue : Hotel/ Restaurant (Located in Phnom Penh)

Training Fee:
  • 120 $ for Members (MFIs license, CCSF and VDA)
  • 150$ for Non-members
(Lunch, Refreshment, Course Material and certificate of attended)

Note:
5%- Discount, if you register before deadline
10%- Discount, if you send 3-4 staffs to attend one course
Get 1 Free, if you send 5 staffs to attend one course.

Course Objective:
The Training is designed based on the following assumptions about Customer services:
  • Understanding the whole aspect of market and marketing activity in the market.
  • To explain the tools and techniques to use in marketing program and Strategy.
  • Explain the marketing research and its process.
  • Explain Marketing planning, activity, and some effective strategy to use for maintain     and strengthening the market.
  • Explain Strategic to developing a brand in the market.

Course Content
  • The importance of marketing strategy
  • Getting to know your customers
  • Strategic Building customer relationship
  • Understanding customer buying behavior
  • Strategic Developing a brand
  • Marketing research
  • Strategic Marketing planning
  • Product, price, promotion and place Strategy
  • Maximizing publicity
  • Developing a strategy effectively for you product
Target learners:
Marketing Managers and staffs or those who work related to marketing task.

Trainers’ Profile:
Mr. Oul Van (BBA, MBA)
(Specialties: Marketing and Business Development)

OUL Van has considerable experience as a consultant and trainer in field of effective selling skills to develop selling and servicing for sale staff such as Cambodia Brewery Limited (Tiger Beer Company. In term of marketing, Mr. Van has over 9 year experience in sale and marketing responsible for all aspects of marketing and selling. He also has experience in academic and corporate training programs at private companies and universities. Plus to very professional experience, Mr. Van earned his MBA of Management from CHARLES STURT UNIVERSITY (Australia, MFE) and hold Bachelor of Business Administration in field of Marketing from National University of Management, Cambodia.

Training Methodology:
We will provide water resource HRM learners and stakeholders with access to a range of practical tools for collaborative HR planning and would be an excellent interface to provide access to these proposed Education and Training resources. In the interim, resources emerging from the project that are potentially useful for educators and trainers will be made activities during the training event as follow:
  • Open Discussion
  • Case Study
  • Role Play
  • Brainstorm
  • Mini-lecture
  • Group activity

 For Registration, Please: http://www.cma-network.org/drupal/TrainingRegistration

Seat are limited, please book your seat now. For more information, please feel free to contact us as below address:

Cambodia Microfinance Association
Address: #69, St. Boerk Thmei, Sangkat Tomnup toek, Khan Chamkar Morn, Phnom Penh, Cambodia
Tel: 023 219 406/ 011 795 625/ 092 1234 36/ 061 333 334
Email: ata@cma-network.org / tm@cma-network.org
Website: www.cma-network.org

Training On “Advance Facilitation Skill”_17-18 October 2011



Training On
 “Advance Facilitation Skill” 
Date: 17-18 October 2011

 
Training Information:
  • Date : 17-18 October 2011 (2 days)
  • Time : 8:30AM-5:00PM
  • Deadline Register : 10 October 2011
  • Venue : Hotel/ Restaurant (Located in Phnom Penh)
 
Training Fee:
  • 120 $ for Members (MFIs license, CCSF and VDA)
  • 150$ for Non-members
(Lunch, Refreshment, Course Material and certificate of attended)

Note:
5%- Discount, if you register before deadline
10%- Discount, if you send 3-4 staffs to attend one course
Get 1 Free, if you send 5 staffs to attend one course.

Course Goal: 
To strengthen the skill on facilitation to participants who are responsible to conduct training and meeting as well as facilitating in workshop as well.

Course Objective:
After having attended the two-day training course participants will be able to
  • Differentiate training and facilitation;
  • Identify and understand the role and responsibilities of a facilitator and characteristics of good facilitator;
  • Encourage participation from participant;
  • Improve their skills in problem solving in a classroom and meeting situation;
  • Facilitate the group to make decision;
  • Promote participation in dealing with questions in meeting/workshop;
  • Prepare an effective meeting/workshop;
  • Apply concept and practice of facilitation in an effective meeting/workshop.
 
Course Content
 
Part I: Understanding the basic rule of facilitation
  1. Definition of Facilitation
  2. Difference between training and facilitating
  3. Leader and Facilitator
  4. Advantage of facilitation
Part II: Roles and Responsibility of Facilitator
  1. What does facilitator manage?
  2. Core roles of facilitator
  3. Facilitator’s qualification
  4. Facilitator’s behavior
  5. Body Language
  6. Flipchart usage
Part III: Team Development and Management
  1. Team Development Cycle
Part IV: Activity of Facilitation 
  1. Pre-Facilitation
  2. During Facilitation
  3. Post-Facilitation
Target learners:
Managers, Staffs and those who work related to facilitation in your organization.

Trainers’ Profile:
Mr. Teang Sreng, who is currently working as Head of training in a leading Microfinance in Cambodia for more than three years, a master trainer to provider financial service product service and policy to its front line staff and middle managers in the institution. He graduated from the three different universities: MBA from Build Bright University, BBA in Marketing from National University of Management and Bachelor of English from IFL.

Teang Sreng is an innovating and refreshing trainer who has a great ability to inspire and motivate participants to learn more about his topics. Furthermore, he has been working in training for more than seven years which included both senior management and training skill at SILAKA. He has been trained many courses

After a successful trainer, he also exposed himself to get more knowledge and experience into both locally and internationally by attending and sharing through training as Perue, Indonesia, Italy, Malaysia and Cambodia. At the same time, he has worked progressively more than 9 years with different companies and NGO where mostly he gained experience and expertise in Training and development, management, sales and marketing, ToT, Project Management. His main achievement is providing consultancy services to LICADHO, and Bondos Kama on project monitoring and evaluation and Job design as associate consultant to Ministry of women affair.  

Training Methodology:
The following methods will be used during the course: open discussions, case studies, brainstorming and mini-lectures.

 For Registration, Please: http://www.cma-network.org/drupal/TrainingRegistration

Seat are limited, please book your seat now. For more information, please feel free to contact us as below address:

Cambodia Microfinance Association
Address: #69, St. Boerk Thmei, Sangkat Tomnup toek, Khan Chamkar Morn, Phnom Penh, Cambodia
Tel: 023 219 406/ 011 795 625/ 092 1234 36/ 061 333 334
Email: ata@cma-network.org / tm@cma-network.org
Website: www.cma-network.org

Environmental Manager at Rio Tinto, Guinea_Deadline:12-Oct-2011

Environmental Manager - CON00008
Rio Tinto is a leading international mining group headquartered in the UK. Rio Tinto's business is finding, mining and processing mineral resources. Major products are aluminium, copper, diamonds, energy (coal and uranium), gold, industrial minerals (borax, titanium dioxide, salt, talc) and iron ore. Activities span the world but are strongly represented in Australia and North America with businesses in South America, Asia, Europe and Southern Africa. For more information, please visit www.riotinto.com.
 
The Simandou Project, Guinea is a mega project within Rio Tinto Iron Ore's portfolio. It will involve construction and operation of a high tonnage mine + rail + deep-water port.  The project is in Study Phase with continuing drilling and infrastructure development activities occurring at the mine site.
 
Role
 
This role maintains overall accountability for the establishment, implementation and delivery of environmental systems, procedures and standards to ensure Sustainable Development objectives are embedded within the site decision making process, and that Rio Tinto environmental and community commitments are achieved. 
 
Specific responsibilities will include: 
  • Provide leadership, direction and technical support to the environmental team which consists of approx 80 people.
  • Ensuring all activities of the environment team are carried out safely
  • Development and implementation of the environmental component of the HSECMS
  • Ensuring compliance with RT/IFC standards for site-based activities.
  • Implement the Pc de Fon management plan.
  • Coordinate biodiversity surveys as required
  • Implementing various project/ studies required for project development
  • Ensure site activities are managed in accordance the Env Management Plan 
  • Implementation of environmental monitoring programs (water, air quality etc)
  • Manage an onsite analytical laboratory
  • Managing the seed nurseries  
  • Conduct rehabilitation works and propagation trials
  • Transfer waste and landfill management duties to operations
  • Provide monthly and annual environmental reporting
  • Provide accurate and timely advice on environmental matters
  • Participate in community based livelihood project  
  • Deliver operational improvements through LEAN and other improvement initiatives
Qualifications:
  • Tertiary qualifications in Science, Environmental Management or a related discipline
  • Minimum of 10 years experience in environment field, preferably in the minerals processing or mining industry
  • Experience with the implementation and management of environmental programs.
  • Experience with environmental and communities aspects of mining and exploration is highly desirable
  • Experience in regulatory and major project development is desirable.
  • Expert knowledge and understanding  and application of legislative and regulatory framework.
  • Experience with the implementation of a risk management process. 
Leadership Competencies:
  • Operational Delivery - Taking actions that optimize short and long term operational performance
  • Commercial Focus - Applying commercial rigor and discipline to all business decisions and customer relationships
  • Business Focused Collaboration - Leveraging the broader organization for value creation through sharing knowledge, experience, resources and skills
  • Living the values - Aligning behaviours, decisions and actions with the values and principles in "The way we work" and related Group guidelines and standards
  • Leading Self - Taking responsibility and accountability for own behaviour and development 
Technical Competencies and Skills:
  • French language (highly desirable)
  • Superior written, verbal and communication skills
  • Strong relationship building skills
  • Data interpretation
  • Strong understanding of compliance and risk management
  • Strong understanding of safety culture and management
  • Strong knowledge of environmental auditing procedures
  • Well developed problem solving and organisational skills, and attention to detail
  • Willingness to spend significant amounts of time in field camps
  • Excellent facilitation skills
  • Flexible and adaptable
Shortlisting will begin immediately but the role stays open until filled.
Qualified candidates should apply on-line.
 

Job: Environmental

Primary Location: GNE-Conakry Region-Conakry

Schedule: Full-time

Click here to apply now

Cooperation and management of aid to non-member countries at EU, Belgium_Deadline:18-Oct-2011

Our Development Cooperation programmes bring vital aid to around 150 countries worldwide. Working in ‘Cooperation and management of aid to non-member countries’ you will be central to these vital initiatives. For example you will shape strategy and sector policies, conduct dialogue with partners and stakeholders, and identify potential projects that can make a real and lasting difference.
Equally importantly, you could find yourself operationally managing operations, overseeing tendering and contracting, controlling budgets and engaging governments and civil society, so these are truly hands-on roles.

These positions will mainly be based in an EU Delegation in developing countries.

To be equal to the challenge, you will require a degree level qualification in one of the following disciplines:
  • Agricultural Science
  • Business Administration
  • Climate Change
  • Development
  • Economics
  • Education
  • Energy
  • Engineering
  • Environment
  • Fisheries
  • Forest Management
  • Health
  • Law
  • Natural Resources
  • Rural Development
  • Social Science
This should be backed by six years’ experience in policy making and team management in the field of development coordination.
Finally, it is vital that you are fluent in one of the 23 official European Union languages and that you have knowledge of a second - which must be English, French or German. Your language combination must also include one or more of the following languages: English, French, Portuguese or Spanish.
Our Offer
  • Interesting and challenging work that makes a real difference.
  • An international environment with encouragement to continue developing your career.
  • An attractive benefits package.
The ‘Cooperation and Management of Aid’ positions have a basic salary starting at €5,463 (gross) a month. Depending on your personal situation, you may also be eligible for a family allowance and financial support to help you relocate to a new country.

Interested?
Learn more about the profile in the Notice of Competition and find out how to apply.
Submit your application today!
 
Meet our Development Cooperation professionals
Learn more about working in development aid in general by clicking here.

Health Specialist (Help Desk) at AusAID Health Resource Facility, Australia_Deadline:4-Oct-2011

Job Position: Health Specialist (Help Desk)
Job Ref : 4914BR
Job Category: Health and Education
Job Profile: Mott MacDonald Ltd, is a leading professional services organisation. The Health & Education International Division (HEI) encompasses HLSP and Cambridge Education brands, and specialises in the health and education sectors, working in low & middle-income countries. In collaboration with international agencies & national governments, we work to advance and improve health and education systems.

The HEI Division structures work across 4 Regions: Africa, Global, Asia Pacific and Middle East & South Asia.

The Health Specialist (Help Desk) will support HLSP in Australia, where we are working in association with IDSS (part of Aurecon) to manage the AusAID Health Resource Facility (HRF).

The HRF provides consultancy services to AusAID in a broad range of areas including health systems development, human resources for health, communicable diseases, maternal and child health and HIV. Alongside responding to AusAID requests for technical expertise and assistance, the HRF Help Desk also supports requests for technical advice, briefings, knowledge analysis/synthesis, information and professional development.

The post-holder will be a member of the HRF team and will be responsible for coordination and technical management of the Help Desk and the provision of HRF knowledge and professional development activities for AusAID staff. The post holder will also be responsible for the technical management of selected consultancy assignments commissioned through the HRF and providing advice to AusAID staff as appropriate.

This position is based in Canberra, Australia. This is a limited tenure position until August 2013 and is not intended to be a permanent position. There may be a possibility of extension by mutual agreement.
 
Job Description
Technical Help Desk management
- Provide guidance and support to HRF clients on accessing the Help Desk Services and requesting HRF services
- Coordinate the work of the Help Desk, ensuring that the HRF agrees terms of reference with clients, responds appropriately and delivers a high quality product
- Undertake literature searches core, knowledge analysis/synthesis work and other activities related to the HRF’s core services, in conjunction with the HRF’s other technical staff
- Feed knowledge and experience gained through the core (Help Desk) and non core services into HRF knowledge and professional development activities, and AusAID policy and strategic thinking

HRF knowledge and professional development services for AusAID staff
- Implement the HRF Knowledge and Professional Development Plan, including providing services (in conjunction with the HRF’s other technical staff), preparing TORs and sourcing appropriate expertise to deliver activities where required
- Be proactive in integrating emerging sector issues, innovative approaches and up to date knowledge into the HRF’s knowledge and professional development services

Supervise the progress of assignments and provide technical oversight and management of selected HRF consultancy assignments related to public health, health systems and policy. This work is supported by the HRF operations team.
- Liaise with the client to reach a shared understanding of requirements, including timelines for deliverables
- If necessary assist the client with drafting or finalising ToRs
- Liaise with HLSP’s Consultancy Services Team and wider networks to identify and source appropriate consultants to be presented to AusAID
- Brief/debrief consultants or arrange that an appropriate technical briefing/debriefing takes place as necessary
- Provide technical backstopping for consultants during assignments as required
- Ensure quality-assurance of consultancy outputs, ensuring adherence to TORs and inclusion of evidence-based practice, and deliver a high quality output to the client

In addition, all areas of work include developing our network of contacts; ensuring good client relations; awareness raising of the HRF; and liaison with AusAID and other groups.

Any other tasks and responsibilities as agreed with the Director.
 
Candidate Specification    
Essential competencies/skills
- Well organised with good time management and organisational skills
- A “starter-finisher” with a positive ‘can do’ approach
- Good communication skills in the English language (verbal and written)
- Excellent interpersonal skills
- Motivation to engage actively in own continued learning and development

Required academic/professional qualifications, training and experience
- Substantial experience in international health, including in one or more of the following: public health, health systems, health economics, access to medicines, health policy and aid effectiveness
- Experience of working and liaising with bilateral and multilateral funding agencies, UN organisations, Global Health partnerships and / or Non-Governmental organisations
- Management and coordination experience, including management of resources, knowledge and information
- Good understanding of current development issues at international and national levels, including aid management issues

The following skills and experience are also desireable
- Higher degree (or equivalent) in public health, health policy and systems, or related subject
- Experience or familiarity with the Asia Pacific region, with a good understanding of regional health and HIV issues
- Knowledge and experience of AusAID policy, processes and procedures, especially at country level and including the ability to constructively interact with AusAID staff
- Personal networks and credibility in the development field in Asia Pacific
- Additional language skills
Contract Type: Contract
Work Pattern: Full-Time
Country: Australia
Region / State: All - Australia
Position Location : Canberra, Australia
Recruiter Contact: Sarah Jackson
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